Great communication. Helpful people. Couldn’t be more please with my puppy. Delivery was on time with pleasant helpful attendants. My pup was as described and a joy to own. He is a healthy, beautiful,... See more
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At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
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I was happy with the process and my new pup whose name was Peter but is now Nic. He is great. However I do have to say that the amount of money that I spent on him alone , and the fact that puppy spot tried effortlessly to get me to spend more money on items , services, etc was a bit overwhelming and bothered me because of how many phone calls and emails were sent and made to me for that particular reason. Other than that I was very happy with the way things went. Thanks for our brief encounter and for Nic.
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Drivers took great care of my new puppy. Friendly and courteous.
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Promised a dog crate via your emails, as I paid for concierge service. I did not receive what was promised.
Great communication and very nice gentleman which delivered Royn (Sorbet). Royn arrived clean and groomed. Very energetic and took to his kennel without complaining. I couldnt be happier with my little cockapoo Royn. Totally in love. Thank you
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Delivery guys were great. Maxie was in great condition and smelled great. Clean operation
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Our experience with PuppySpot was excellent from start to finish. I had so many questions, and Tony was very thoughtful and patient in answering all of them. Once we decided on a puppy, the communication from PuppySpot was timely and very helpful. Our puppy is absolutely perfect and we are so happy with him!
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Answered all my questions and were there every step of the way in my getting a new puppy. I definitely recommend them!
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It has been a pleasant experience working with all staff members of Puppyspot. My friend and I bought a puppy each and they are now buddies. Heather and Niko are troopers.
The delivery of Heather was on time. Heather was dropped off by Skylar, who was very friendly. If I decide to get another puppy it would be from Puppyspot!
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Great communication and service ! Happy healthy dog delivered
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This was my first time using a puppy service and I couldn't be happier! I brought home two brothers from the breeder: Kathy and Jhettlyn who have been w/PuppySpot for 19 years and breeding for almost 30 years. My two MalShi puppies are so SMART and well BEHAVED! They are astute when it comes to discipline. Kudos to the breeders for doing such a fine job! It was love at first sight and they have bonded so well with my 12 y/o Maltese. Already potty trained on mats too! Thank you to the staff and delivery of Max and Theo from Missouri to Texas today. Everyone was so courteous and right on time w/the promised dates!
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I was told puppy would be transported without other puppies. He was transported with others. I would have flown if id known.
Delivery personnel were spectacular
Puppy arrived with ears full of debris and infected.
Otherwise puppy very calm and settling well.
Reply from PuppySpot
They were great on letting me know when my girl was on her way. The have stayed in touch with me through e mail. Over all puppyspot did a fantastic job.
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Titus and Devin got us our puppy on time and she was super happy when she came off the van! You can tell they take a lot of pride in taking care of the puppies. Thank you so much!!!
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Our experience with PuppySpot was great! The delivery was very nice! The fellow was so nice! However I was shocked at how tiny Bella is! Tiny, but seems very smart!
We love our new puppy, Bella!
Thank you for the great experience!
Kay in Minnesota
Reply from PuppySpot
I have no problem with puppy spot. This was my 3rd puppy I got from them . Everything went great and now we have our precious baby.
Reply from PuppySpot
Everything about PuppySpot is top notch. They make sure breeders maintain high standards of care with animals health, care, treatment and love.
The delivery by Premier Pet Transport was exceptional!!!
My puppy was not in any stress after a trip from Indiana to Colorado. She was clean, happy and smelled really good 😊
Reply from PuppySpot
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