InPost UK Reviews 

2,178,234
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The parcel was delivered during the two hour time frame by a pleasant, smiling delivery lady. The only issue I have is over the number of e-mails before delivery, most of which were unhelpful with lin... See more

Rated 5 out of 5 stars

Parcel delivered earlier than expected - by a few days! Tracking was accurate, as was delivery time. App is good. Courier followed instructions for safe place - not always followed by all different ‘b... See more

Rated 5 out of 5 stars

My regular courier Ian Temperton always goes above and beyond always pleasant. Not like others that don't leave in safe place leave on front door step in full view

Rated 4 out of 5 stars

It's really useful service, but it took me 4 visits to different locations to find an available locker. It would be great if there was a message on the lockers saying when they would next be emptied.

Company details

  1. Shipping and Mailing Service
  2. Logistics Service
  3. Package locker

About InPost UK

Written by the company

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Check which small, medium and large compartments are available in our lockers with the app

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About InPost

Send your parcels, return your items and collect your online orders from thousands of parcel lockers and shops


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2M reviews

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4.5

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(2,178,234)

860,952 reviews in the last 12 months

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Rated 4 out of 5 stars

An easy to download and use app

An easy to download and use app but I had no notifications for delivery. I had to keep checking the app every now and then to see what was happening and luckily I was in when they did deliver as no times were mentioned.

July 22, 2026
Rated 2 out of 5 stars

Impossible to track a parcel if you do…

Impossible to track a parcel if you do not have the app.
Parcel delivered to a business address was just left on the floor blocking the fire exit in reception rather than being delivered to Goods In, immediately adjacent. Had to go hunting for the parcel as could not access the POD on a desktop computer.

July 23, 2026
Rated 5 out of 5 stars

Very helpful driver.

The case of wine arrived on time and the driver brought it up the 11 steps to our front door. He also lifted it over the ledge for me. Very helpful and much appreciated.

July 23, 2026

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