HIMS Reviews 

Everything has been going great except the last order i got, all of the daily vitamin gummies were melted together.

Although the company promises quick service, it has been 3 weeks, and the medication has not been filled or shipped and the company cannot provide an answer as to when the medication will be delivered. Poor customer service. Think twice about ordering from this company.

Day 3 still waiting on that refund

I reported side effects after my first Wegovy injection and was disappointed by the response. One of the reasons I pay for a membership is the expectation of timely support when issues arise. After reporting my symptoms, I did not receive a response until the following day, and the only guidance provided was to go to urgent care. If the service is marketed as providing access to medical support, especially for medication-related concerns, I expected a more timely and helpful response. The delay and lack of meaningful follow-up left me feeling unsupported when I was concerned about a possible medication reaction.

Customer service

I was on wegovy for a bit, and when it wasn't working out, I canceled it, as my subscription was set to renew a few days later. However, suddenly right after I cancel, they charge me and send me a shipping notification that for another batch earlier than the date they said they were renewing my subscription. I submitted multiple tickets which were ignored, so I had to have my bank dispute the charges. This company is scum.

I have gone thru the Weagovy 1.5 mg almost entirely and I have not lost one Lb.

While the service is great to get Ozempic which has changed my life, it has been hard to ask to move to WeGovy which is covered by my insurance.

The issue is I don't want to stop Ozempic while I wait the 2-3 month approval process with my insurer. The folks at Hims are incapable of understanding this and are unwilling to allow my existing prescription to continue while I await approval.

It's ultimately forced me to use a competitor of theirs to get the WeGovy process moving so I can maintain Ozempic in the meantime.

Beyond frusterating with their lack of basic care when you pay hundreds of dollars for the service.

When talking to support they might as well just be AIs emailing me back. They read nothing, understand nothing and have no compassion whatsoever.

I'd advise doing greater research, there are dozens of similar companies out there. Hims is not it if you have insurance and want to use it.

Update: They cancelled my Ozempic and now want over $600 for WeGovy. I now have no medication and an expensive bill. I am so frusterated.

I placed my order, and the payment went through on July 8th, my order changed to “preparing shipment” at that time.
I messaged Hims on July 10th, July 15th, July 17th and July 22nd. asking for a refund or updated ship date. The response I received each time was:
“There is a delay in processing, and since it’s at the fulfillment stage, they cannot offer a refund”
No one at Hims has any idea on what the delay is, or when it will ship.
At this point, I feel they scammed me out of my money.
I would highly recommend staying away from this company, as they have no control over any of their processes, or commitments.

Worst telehealth experience ever. Messages left for patient support team can be left for weeks without any answer despite a few follow up messages. The app is glitchy. Their priority is to prescribe you meds and increase their revenue, they don’t care if you have the appropriate indications for the medication and they don’t explain the benefits and side effects of meds. It’s not a health service provider, it operates like a drug mill. Also no clear pricing before you give them your credit card information, and once they charge you, they’ll claim that “a provider has reviewed your intake” and refuse to refund you, the truth is it didn’t even get to any human review as I asked for proof that a provider actually reviewed the intake and they can’t provide that.
Stay away from Hims and Hers if you want true care that doesn’t just want your money.

I haven’t lost any weight and the dose I received for the second month was still 1.5MG. When I asked why I was told I requested it. I asked to have it increased but have not received the higher dose. This is feeling like a complete waste of time and money.

There was a long delay from the time my script was approved to when it was received. I was given a credit due to the delay so I do greatly appreciate that decision being made.

Good service as far as getting the medication approval but the wait times to get help can be frustrating. Also the shipping needs work. 4 to 5 days to get medication after the approval is a bit long. Also the packaging is supposed to be discreet from my understanding, but the medication box clearly say HIMS/HERS right on the mailing label. I really don't want everyone that handles the box to know.

Nothing happened, hair has not grown since I purchased your product or gave it thickness either.

Very good thank you for you product it works great

IT takes to long to get up and doesn't get completely hard.

I feel like I am losing weight slowly but steadily.

I feel great and I am losing my weight and maintaining it too.