Quickly got me signed up and had a video visit with doctor. Unfortunately the requirement to pay $149 per month for services that are covered by my insurance plan is unnecessary and makes getting Glp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The team is super responsive and fast. I attempted to use another company first and it took 3 weeks to get medicine. With Ro only 2 days! It may be a little more expensive buts definitely worth it to... See more
Created thorough questions about my medical background so that I feel safe to take the pills- easy to create an account and get my questions answered! Can’t wait to try it! I’m looking forward to not... See more
I moved to a new sate where my new doctor does not prescribe GLP-1. My old doctor had prescribed Zepbound. Most of the internet providers prescribe compounded GLP-1s and I had been advised to avoid t... See more
Company details
- #51 of 55 best companies in Online Pharmacy
- #8 of 8 best companies in Drug Store
- #43 of 48 best companies in Online Prescription Medication Vendor
- #86 of 93 best companies in Pharmacy
Written by the company
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Contact info
United States
- (833) 679-1470
- care@ropharmacy.com
- ro.co
3.8
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were extremely fast acting to get…
They were extremely fast acting to get me approved and all that was needed. A very quick and positive timeline for me to start my weight loss journey.
July 22, 2026
The whole process was surprisingly easy…
The whole process was surprisingly easy and everything has been smooth so far.
There were a lot of messages to follow during the process.
July 22, 2026
They “let” me pay for two months and…
They “let” me pay for two months and then told me I could not continue because I was on Medicare. While I was paying cash, they are still not allowed to treat Medicare patients. I get that but why did they let me spend $300 building from a low dose/no weight loss dose for two months before telling me this? I feel it was a money grab. They refused to refund. Beware.
July 22, 2026
Unprompted review
Super Simple
Ro was very easy to use and self explanatory when going through the process.
July 21, 2026
Unprompted review
It was easy to navigate the site
July 21, 2026
Explain pricing before check out!
July 21, 2026
Simple, expedient, & courteous
The process was easy and checking my health insurance was automated with no hiccups. The meeting with the doctor through the telehealth was smooth, and the doctor was genuine and answered all my questions.
July 21, 2026
The process was easy and quick!
July 21, 2026
Unprompted review
I was billed for services I did not receive
I was billed for services I did not receive. I cancelled my membership and medication prescription plan after only 3 months I realized this was a bait and switch scam. Advertises $39 a month then you have to have to pay for a membership in order to get the medication and everything is charged to your card in advance. When I realized this, after 3 months, I cancelled everything and then found out that the monthly membership fee is non-refundable. So I have now paid for a 3 months membership with only one of those months used before canceling my subscription. When there is a charge for services not rendered in the medical field, that is called fraud. This is fraud, plain and simple. My recommendation is only use telehealth GLP-1 treatment that DOES NOT require monthly membership!! Do not use Ro unless you are ok paying $912 for 3 months of GLP-1!! There are cheaper options out there, do your due diligence!!! Ro does a great job with HIDDEN SUBSCRIPTION FEES!!!
July 20, 2026
Unprompted review
I would have liked to have been able to…
I would have liked to have been able to talk with someone after all the questions were answered and especially after the mediation was ordered. Nancy Darling
July 21, 2026
Disappointed
Well, it was not clear that they charge you $149.00 per month membership fee on top of astronomical prices for your medication. Not a good experience.
July 21, 2026
Unprompted review
Your generac Viagra isn't any thing like the experience from the original Viagra .
I've used 100 mg Viagra in the past , one pill was good for two days . This stuff isn't good for a night . I wonder if your rosparks might be better because of there dual ingradences
March 1, 2026
Unprompted review
It has been THE worst experience I have…
It has been THE worst experience I have ever had with a business!
I would NEVER consider Ro.co again!
July 22, 2026
Unprompted review
Communication was prompt
Communication was prompt. Delivery was excellent.
July 21, 2026
Unprompted review
The process was incredibly fast and…
The process was incredibly fast and easy and the comfort of knowing it is all reviewed and monitored by a doctor is great!
July 20, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.