well maintained better platform to write and get support
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
i love that it humanized my essays and that i get to work with it for 7 days
Company replied
The experince was good simple and fast.
Company replied
the payment process was simple
Company replied
Company details
Written by the company
The Only AI Writing Assistant You'll Ever Need. Detect AI content, humanize any text, and perfect your writing with Humalingo!
Contact info
Vilnius, Lithuania
- support@humalingo.com
- humalingo.com
3.9
Great
790 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good dont make me force rate it thats…
good dont make me force rate it thats only bad
October 28, 2026
Unprompted review
Reply from Humalingo
Dear David,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that you had a good experience with Humalingo.
We also appreciate your honest comment regarding the rating prompts, and your feedback has been noted. Thank you for your support on behalf of our entire team.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Lexus,
Thank you for your lovely feedback on Trustpilot. We're glad to hear that you found Humalingo fast and worthwhile.
Your kind words are greatly appreciated, and we thank you on behalf of our team for your support.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Adefemi,
It's lovely to hear that you had a great experience with Humalingo.
Thank you for taking the time to share your positive feedback on Trustpilot. Your support is truly appreciated by our entire team.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
I like that you can test it out with…
I like that you can test it out with only $2 before fully committing
October 28, 2026
Unprompted review
Reply from Humalingo
Dear Tallee,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that you appreciate the opportunity to try Humalingo with our $2 introductory offer. Your kind words and support are sincerely appreciated by our team.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Super reliable and easy!
October 28, 2026
Unprompted review
Reply from Humalingo
Dear Gigi,
Thank you for sharing your experience on Trustpilot. It's great to hear that you found Humalingo reliable and easy to use.
Your positive feedback means a lot to our team, and we sincerely appreciate your trust and support.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Sherihan,
Thanks so much for your kind feedback on Trustpilot. It's great to know you had a positive experience with Humalingo.
We truly appreciate your support and are grateful that you took a moment to share your thoughts with us.
Thank you for choosing Humalingo.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Very bad
Very bad, Not trustworthy at all. I took a text from 1944 and scanned it to see if it's good at all. 94% AI-generated was the conclusion of humanlingo. DONT USE IT!
October 28, 2026
Unprompted review
Reply from Humalingo
Hi,
Thank you for taking the time to share your feedback. I understand your concerns regarding the AI detection results and the questions they raised about the reliability of our service. I appreciate you bringing this matter to my attention.
I would welcome the opportunity to look into your experience further and better understand your concerns.
I've sent you a request for your order information through Trustpilot. If you don't receive my message, you can also contact me at support@humalingo.com using the subject line "Trustpilot – Humalingo" and reference this review content or link so I can locate your case and assist you further.
Thank you for giving me the opportunity to address your concerns.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Aksel,
Thank you for your kind words on Trustpilot. It's wonderful to know that you found Humalingo smooth and easy to use. We truly appreciate your feedback and are grateful for your support.
Thank you for choosing Humalingo. Wishing you all the best!
Warm regards,
Justine Torres
Humalingo Customer Service Manager
very helpful
October 28, 2026
Unprompted review
Reply from Humalingo
Dear Joanka,
It's great to hear that you found Humalingo helpful. Thank you for taking the time to share your positive feedback on Trustpilot.
Your kind words are sincerely appreciated and mean a lot to our team.
Thank you for choosing Humalingo.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
can't log in right mow
October 27, 2026
Unprompted review
Reply from Humalingo
Hi Matt,
Thank you for sharing your feedback on Trustpilot. I'm sorry to hear that you're having difficulty logging in to Humalingo.
I understand how inconvenient it can be when you're unable to access your account, and I appreciate you bringing this to my attention.
I've sent you a request for your order information through Trustpilot so I can look into your case more closely. If you don't receive my message, please contact me at support@humalingo.com using the subject line "Trustpilot – Humalingo" and reference your review or include its link. I'll personally review the information and work with you toward a resolution.
Thank you for giving me the opportunity to look into your concerns. I look forward to assisting you.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Upsell was overreaching !
October 27, 2026
Unprompted review
Reply from Humalingo
Hi Lonnie,
Thank you for sharing your thoughts regarding the upsell experience. I completely understand how being presented with multiple offers can feel overwhelming, and it’s disappointing to hear that your shopping experience did not feel straightforward.
Your feedback is invaluable to us, as it highlights areas where we might not be meeting our customers' expectations. I would like to personally look into your experience to understand more about how your order was processed and what led to this feeling.
I’ve sent you a request for additional details through Trustpilot, but if it's more convenient for you, please feel free to reply directly to that message.
If you’d like to discuss this further or need any assistance, please don't hesitate to contact us directly at support@humalingo.com. When you reach out, kindly use the subject line “Trustpilot - Humalingo” and reference your review so I can quickly locate your information.
Thank you again for bringing this to my attention. I look forward to working with you to resolve this.
Kind regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Manitopaquito,
Thank you for sharing your positive feedback on Trustpilot. We're glad to know that you find Humalingo helpful with your tasks and that you've had a good experience using the app.
Your support means a great deal to us, and we appreciate you taking the time to share your thoughts.
Wishing you continued success with your tasks.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
l0ot of mone7y
October 8, 2026
Unprompted review
Reply from Humalingo
Hi Kim,
Thank you for sharing your feedback on Trustpilot. I understand your concern about the cost of Humalingo and appreciate you taking the time to bring this to my attention.
I would like to learn more about your experience and review your concerns. I've sent you a request for your order information through Trustpilot. If you don't receive my message, you can also reach me at support@humalingo.com using the subject line "Trustpilot – Humalingo."
Please reference your review content or link so I can locate your case and look into the matter further.
Thank you for giving me the opportunity to review your concerns.
Warm regards,
Justine Torres
Customer Service Manager
Humalingo
was fine hoping still fine idk
October 26, 2026
Unprompted review
Reply from Humalingo
Hello,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that your experience with Humalingo has been fine so far, and we appreciate your hope that it continues to be a positive one.
Thank you for giving our service a try and taking the time to share your thoughts.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Helps with ds
October 26, 2026
Unprompted review
Reply from Humalingo
Dear James,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that Humalingo has been helpful with your DS needs.
Your feedback is appreciated, and we’re grateful that you took the time to share your experience with us.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
twas easy to do
October 26, 2026
Unprompted review
Reply from Humalingo
Hi,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that you found Humalingo easy to use.
We appreciate you taking the time to share your experience and thank you for choosing our service.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
it was good and fun and exciting and…
it was good and fun and exciting and new.
October 14, 2026
Unprompted review
Reply from Humalingo
Dear Sierra,
Thank you for sharing your experience with Humalingo on Trustpilot. We're glad to hear that you found the experience fun, exciting, and something new.
Your positive feedback means a lot to us, and we appreciate you giving our service a try.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
disappointed
I am extremely disappointed with your service.
I signed up for a free trial, but I was unable to find any option to cancel my subscription. The system indicated that the cancellation option would take some time to become available, leaving me unable to cancel before being charged.
I have now been charged $54 for a subscription I did not intend to continue. I believe this is unfair, especially when I was unable to access the cancellation option during the trial period.
I am requesting an immediate refund of the $54 charged to my account and the cancellation of my subscription to prevent any further charges.
October 25, 2026
Unprompted review
Reply from Humalingo
Hi,
I’m genuinely sorry to hear about your disappointment with our service and the issues you've faced with canceling your subscription. I completely understand how frustrating it must feel to be unable to access the cancellation option during your free trial and then be unexpectedly charged.
I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I would genuinely like the opportunity to assist you further.
If you're still open to discussing your concerns, please contact me directly through support@humalingo.com so I can privately review your experience and work toward a resolution. When reaching out, please use the subject line "Trustpilot - Humalingo," and kindly reference your Trustpilot review so I can quickly locate your case.
I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you’re ready.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Hi Martha,
Thank you for taking the time to share your feedback. I’m glad to hear that Humalingo has been a useful and efficient tool for your everyday tasks. I appreciate you sharing your experience with us, and it’s encouraging to know that our service has been helpful to you.
Thank you for choosing Humalingo and for taking the time to let us know how we’re doing.
Warm regards,
Justine Torres
Customer Service Manager
Humalingo
I have been trying to contact Humalingo…
I have been trying to contact Humalingo Support regarding my refund, but it has been over 48 hours and I still haven’t received any response.
I believe the charge was unfair, and I simply want my money back. I have already reached out to your support team and given you sufficient time to respond, yet my issue remains unresolved.
It’s extremely frustrating to be charged and then receive no response when requesting a refund. I hope Humalingo will take responsibility, respond to my request, and issue my full refund as soon as possible.
October 26, 2026
Unprompted review
Reply from Humalingo
Hi ภูรินทร์,
Thank you for taking the time to share your feedback. I understand your concerns regarding your experience and the importance of receiving a timely response to your request. I appreciate you bringing this matter to my attention and would like to help ensure your case receives the appropriate review.
I’ve sent you a request for your order information through Trustpilot so I can locate your case and look into your concerns. If you don’t receive my message, you can also contact me at support@humalingo.com using the subject line “Trustpilot – Humalingo” and reference your review or share its link so I can assist you further.
Thank you for giving me the opportunity to review your concerns. I look forward to hearing from you.
Warm regards,
Justine Torres
Customer Service Manager
Humalingo
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