Hypnozio Reviews 

19,496
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,579 reviews, reviewers had a great experience with this company. People frequently share that the initial setup is straightforward and the soothing audio tracks make it easy to relax and drift off to sleep. Users appreciate the structured design, noting that the calming delivery successfully helps improve nighttime rest. However, some customers also noted unexpected charges, pointing out that trial periods turned into monthly subscriptions. Reviewers additionally mentioned facing frustrating obstacles when attempting to cancel auto-renewals or secure refunds after unwanted transactions. A few consumers also felt overwhelmed by frequent aggressive upsells and extra purchase offers right after joining.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, noting that the application is great, fun, and... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise the relaxing... See more

Subscription

People report negative experiences with subscription, describing unexpected charges and unauthorized renewals... See more

Payment

Reviewers highlight negative aspects of payment, expressing deep frustration over unexpected charges and... See more

Refund

Clients share negative opinions on refunds, highlighting widespread frustration as consumers face denied... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There were a few issues with Hypnozio that keep me from continuing the program… specifically the ongoing cost. It’s a good system and has helped in my sleep difficulties but not as much on weight loss... See more

Company replied

Rated 4 out of 5 stars

Earlier this evening I saw an intriguing ad about Hypnozio and a heavily discounted price. I clicked on and found that besides the original offer there was much more besides. I am on a limited budget... See more

Company replied

Rated 4 out of 5 stars

It's something I have experienced years ago when I was a graduate student fighting to keep up with quizzes and exams. The basic theory underlying the hypnotic voice is a classical one . The choice o... See more

Company replied

Rated 4 out of 5 stars

I didn’t give them 5 stars because they tried to upsell me a number of products. It became obvious after that that some questions were asked during the questionnaire that didn’t matter at all to what... See more

Company replied


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(19,496)

5,818 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All the add-on products

All the add-on products. Should be a way to bypass if all you want is the original product

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Patie,

Thanks for taking the time to share your feedback. I understand that the process for navigating add-on products wasn't ideal for you when you were looking for the original item. I'll make sure to pass this suggestion along to our team for consideration as we continuously look for ways to improve the customer experience.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

The program is easy to use and the…

The program is easy to use and the audio is very soothing. It didnt work for me personally with weight loss but i slept great after each session. Sarah was amazing in helping me cancel my subscription. I would recommend it to friends to try.

October 2, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Roxy,

I'm so glad to hear you found the Hypnozio program easy to use and the audio soothing, and that it helped you sleep so well after each session. I also appreciate you mentioning your positive experience with Sarah during your subscription cancellation. I understand that the weight loss aspect didn't work for you personally, and I appreciate your honest feedback. It's wonderful to know you would still recommend it to friends.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 1 out of 5 stars

Trying to cancel a subscription when…

Trying to cancel a subscription when you signed up through the website is a nightmare. If you forget they will charge you $164 the day it renews and they will not refund you. BEWARE!

November 5, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Elizabeth,

I understand how frustrating it is to encounter an unexpected renewal charge, especially when you feel the cancellation process was difficult. I appreciate you bringing this concern to my attention, as I want to help clarify what happened with your subscription and the $164 charge you mentioned.

I have sent you a private message through Trustpilot's messaging system to request a few more details that will help me locate your account and review this charge. Alternatively, you can reach out to me directly at reputation@hypnozio.com. Please use "Trustpilot - Hypnozio" as the subject line and mention your review so I can connect our conversation. Once I have this information, I will personally look into your subscription and the recent charge.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Re starting

Re starting

October 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Wendy,Thank you for taking the time to share your feedback. We appreciate you choosing Hypnozio as you restart your journey with us.Best regards,Jenna TorresHypnozio Customer Care Manager

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from the very beginning. I highly recommend it!

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Cristina,

We are absolutely thrilled to hear about your excellent experience with Hypnozio's customer service! It's wonderful to know that we were able to provide great support from the very beginning, and your recommendation means a lot to us.

Thank you for sharing your positive feedback.

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Good hopefully hlo

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Matthew,

I'm delighted to hear you're finding our products good. We truly appreciate you taking the time to share your positive experience. Feedback like yours motivates us to continue providing excellent service.

Best regards,
Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Very easy to understand

Very easy to understand. Excited to try this. Never had any program like this

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Catherine,It's wonderful to hear you find the program easy to understand and are excited to begin this new experience with Hypnozio.Best regards,Jenna TorresHypnozio Customer Care Manager

Rated 5 out of 5 stars

Customer service

My review is more about the customer service provided by Sarah at Hypnozio.
I have purchased 2 sets of therapy but due to life getting in the way, I haven't used them yet. I thought id cancelled the subscription but then the payment came out of my account.
I contacted Hypnozio to explain and Sarah who replied was absolutely wonderful. It was actually so freshing to have someone reply who actually cares and is good at their job.
Sarah went above and beyond to help me with my refund. It almost felt like speaking with a friend.

November 2, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Sarah,

Thank you so much for sharing these kind words about your experience with our customer service. I’m really glad to hear that your interaction with Sarah felt supportive and friendly, and that you felt genuinely cared for throughout the process. I’ll make sure your feedback is passed on to her and to our wider team, as it’s exactly the kind of experience we aim to provide.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Subscription

Subscription

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi,

Thank you for sharing your feedback about your subscription with Hypnozio. I’m glad to see you’ve had a positive experience.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

Curious more thang great

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Sandrine,

Thanks for sharing your experience. It sounds like you’re still exploring what works best for you, and I hope you find some recordings that you really enjoy as you continue using Hypnozio.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

I just wanna stop drinking and stop…

I just wanna stop drinking and stop taking drugs. Sleep better be out yet to be a better person. I need help if you can’t switch off my brain switched off.

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Carly,

Thank you for sharing something so personal and important. It sounds like you’re going through a really challenging time and are looking for ways to make some big changes, and I appreciate you trusting Hypnozio enough to say that so openly.

Our recordings are designed to support relaxation, mindset shifts, and healthier habits, and I hope you’re able to find some sessions in the library that feel helpful as you work toward sleeping better and reducing alcohol or drug use. At the same time, if you’re feeling overwhelmed or in crisis, it’s really important to reach out to a qualified health professional or local support service who can offer direct, personal help alongside anything you’re doing with Hypnozio.

Thank you again for taking the time to leave a review and for giving Hypnozio a try.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

How excited I am about this experience

What made this great was the excitement of being at least 50lbs lighter.

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Vness,

I’m really glad to hear you’re feeling excited about being 50 lbs lighter—that’s an incredible milestone. It’s great to know Hypnozio has been part of a change that feels so meaningful to you. Thank you for sharing your experience with others.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 4 out of 5 stars

There were too many bait offers after…

There were too many bait offers after the purchase and endless product that make the use feel that the one he bought might be useless

November 4, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Cássio,

I appreciate you sharing your thoughts about the offers you saw after your purchase. I can understand how seeing many additional products and promotions could make the original purchase feel less clear, and your perspective is helpful as we review how we present these options.

Thank you for giving Hypnozio a try and for taking the time to leave a review.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 3 out of 5 stars

I'm not sure I'm being hypnotized.

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Lita,

Thanks for sharing your experience. It sounds like you’re still getting a feel for the sessions, and I hope as you explore more of the library you find recordings that feel more effective for you.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 3 out of 5 stars

Request to add more features

I would have given more stars if wouldn't have to add more features

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Delcena,

Thank you for sharing your experience. I understand that needing to add more features wasn’t ideal for you, and I appreciate you pointing this out as it helps me see where the overall experience could feel smoother.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

I hope it works…

I hope it works…

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Athena,

Thanks for giving Hypnozio a try. I appreciate you sharing your thoughts, and I hope the sessions prove helpful as you spend more time with the recordings.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Helped me begin to relax

Helped me begin to relax. I didn’t realize I had so much tension

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Mary,

Thank you for sharing this. I’m really glad to hear Hypnozio helped you start to unwind and notice how much tension you were holding. It’s wonderful to know our sessions are supporting you in feeling more relaxed.

Warm regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Ease of completion

Ease of completion

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Christopher,

Thank you for sharing your experience. It’s great to hear that you found everything easy to complete, as we always aim to make the process as straightforward as possible.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

Relaxed totally

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi Stuart,

Thank you for sharing your experience. I’m really glad to hear you felt totally relaxed, as that’s exactly the kind of result we hope our customers enjoy with Hypnozio.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

Rated 5 out of 5 stars

I haven't started my plan yet but…

I haven't started my plan yet but hoping for a good results

November 3, 2026
Unprompted review
Hypnozio logo

Reply from Hypnozio

Hi April,

Thanks for sharing this and for giving Hypnozio a try. I hope your plan gets off to a great start and that you start to see the kind of results you’re hoping for.

Best regards,

Jenna Torres
Hypnozio Customer Care Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look