well maintained better platform to write and get support
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
i love that it humanized my essays and that i get to work with it for 7 days
Company replied
The experince was good simple and fast.
Company replied
the payment process was simple
Company replied
Company details
Written by the company
The Only AI Writing Assistant You'll Ever Need. Detect AI content, humanize any text, and perfect your writing with Humalingo!
Contact info
Vilnius, Lithuania
- support@humalingo.com
- humalingo.com
3.9
Great
797 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super reliable and easy!
October 28, 2026
Unprompted review
Reply from Humalingo
Dear Gigi,
Thank you for sharing your experience on Trustpilot. It's great to hear that you found Humalingo reliable and easy to use.
Your positive feedback means a lot to our team, and we sincerely appreciate your trust and support.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Sherihan,
Thanks so much for your kind feedback on Trustpilot. It's great to know you had a positive experience with Humalingo.
We truly appreciate your support and are grateful that you took a moment to share your thoughts with us.
Thank you for choosing Humalingo.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Very bad
Very bad, Not trustworthy at all. I took a text from 1944 and scanned it to see if it's good at all. 94% AI-generated was the conclusion of humanlingo. DONT USE IT!
October 28, 2026
Unprompted review
Reply from Humalingo
Hi,
Thank you for taking the time to share your feedback. I understand your concerns regarding the AI detection results and the questions they raised about the reliability of our service. I appreciate you bringing this matter to my attention.
I would welcome the opportunity to look into your experience further and better understand your concerns.
I've sent you a request for your order information through Trustpilot. If you don't receive my message, you can also contact me at support@humalingo.com using the subject line "Trustpilot – Humalingo" and reference this review content or link so I can locate your case and assist you further.
Thank you for giving me the opportunity to address your concerns.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Aksel,
Thank you for your kind words on Trustpilot. It's wonderful to know that you found Humalingo smooth and easy to use. We truly appreciate your feedback and are grateful for your support.
Thank you for choosing Humalingo. Wishing you all the best!
Warm regards,
Justine Torres
Humalingo Customer Service Manager
very helpful
October 28, 2026
Unprompted review
Reply from Humalingo
Dear Joanka,
It's great to hear that you found Humalingo helpful. Thank you for taking the time to share your positive feedback on Trustpilot.
Your kind words are sincerely appreciated and mean a lot to our team.
Thank you for choosing Humalingo.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
can't log in right mow
October 27, 2026
Unprompted review
Reply from Humalingo
Hi Matt,
Thank you for sharing your feedback on Trustpilot. I'm sorry to hear that you're having difficulty logging in to Humalingo.
I understand how inconvenient it can be when you're unable to access your account, and I appreciate you bringing this to my attention.
I've sent you a request for your order information through Trustpilot so I can look into your case more closely. If you don't receive my message, please contact me at support@humalingo.com using the subject line "Trustpilot – Humalingo" and reference your review or include its link. I'll personally review the information and work with you toward a resolution.
Thank you for giving me the opportunity to look into your concerns. I look forward to assisting you.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Upsell was overreaching !
October 27, 2026
Unprompted review
Reply from Humalingo
Hi Lonnie,
Thank you for your feedback regarding the upsell experience. I completely understand how overwhelming it can be when multiple offers are presented, especially when you’re just trying to make a purchase. I sincerely apologize for any frustration this has caused you.
We’ve tried to reach you regarding this matter, it seems we haven’t had a chance to connect yet. I would appreciate the opportunity to discuss this further and see how we can improve your experience.
If you’d like to explore this further or need assistance, please feel free to contact me directly at support@humalingo.com. When you do, please use the subject line "Trustpilot - Humalingo" and reference your review so I can quickly find your case and provide you with dedicated support.
Thank you once again for sharing your thoughts, and I look forward to hearing from you soon!
Kind regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Manitopaquito,
Thank you for sharing your positive feedback on Trustpilot. We're glad to know that you find Humalingo helpful with your tasks and that you've had a good experience using the app.
Your support means a great deal to us, and we appreciate you taking the time to share your thoughts.
Wishing you continued success with your tasks.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
was fine hoping still fine idk
October 26, 2026
Unprompted review
Reply from Humalingo
Hello,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that your experience with Humalingo has been fine so far, and we appreciate your hope that it continues to be a positive one.
Thank you for giving our service a try and taking the time to share your thoughts.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Helps with ds
October 26, 2026
Unprompted review
Reply from Humalingo
Dear James,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that Humalingo has been helpful with your DS needs.
Your feedback is appreciated, and we’re grateful that you took the time to share your experience with us.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
twas easy to do
October 26, 2026
Unprompted review
Reply from Humalingo
Hi,
Thank you for sharing your feedback on Trustpilot. We're glad to hear that you found Humalingo easy to use.
We appreciate you taking the time to share your experience and thank you for choosing our service.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
it was good and fun and exciting and…
it was good and fun and exciting and new.
October 14, 2026
Unprompted review
Reply from Humalingo
Dear Sierra,
Thank you for sharing your experience with Humalingo on Trustpilot. We're glad to hear that you found the experience fun, exciting, and something new.
Your positive feedback means a lot to us, and we appreciate you giving our service a try.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
disappointed
I am extremely disappointed with your service.
I signed up for a free trial, but I was unable to find any option to cancel my subscription. The system indicated that the cancellation option would take some time to become available, leaving me unable to cancel before being charged.
I have now been charged $54 for a subscription I did not intend to continue. I believe this is unfair, especially when I was unable to access the cancellation option during the trial period.
I am requesting an immediate refund of the $54 charged to my account and the cancellation of my subscription to prevent any further charges.
October 25, 2026
Unprompted review
Reply from Humalingo
Hi,
I’m genuinely sorry to hear about your disappointment with our service and the issues you've faced with canceling your subscription. I completely understand how frustrating it must feel to be unable to access the cancellation option during your free trial and then be unexpectedly charged.
I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I would genuinely like the opportunity to assist you further.
If you're still open to discussing your concerns, please contact me directly through support@humalingo.com so I can privately review your experience and work toward a resolution. When reaching out, please use the subject line "Trustpilot - Humalingo," and kindly reference your Trustpilot review so I can quickly locate your case.
I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you’re ready.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Hi Martha,
Thank you for taking the time to share your feedback. I’m glad to hear that Humalingo has been a useful and efficient tool for your everyday tasks. I appreciate you sharing your experience with us, and it’s encouraging to know that our service has been helpful to you.
Thank you for choosing Humalingo and for taking the time to let us know how we’re doing.
Warm regards,
Justine Torres
Customer Service Manager
Humalingo
I have been trying to contact Humalingo…
I have been trying to contact Humalingo Support regarding my refund, but it has been over 48 hours and I still haven’t received any response.
I believe the charge was unfair, and I simply want my money back. I have already reached out to your support team and given you sufficient time to respond, yet my issue remains unresolved.
It’s extremely frustrating to be charged and then receive no response when requesting a refund. I hope Humalingo will take responsibility, respond to my request, and issue my full refund as soon as possible.
October 26, 2026
Unprompted review
Reply from Humalingo
Hi ภูรินทร์,
Thank you for taking the time to share your feedback. I understand your concerns regarding your experience and the importance of receiving a timely response to your request. I appreciate you bringing this matter to my attention and would like to help ensure your case receives the appropriate review.
I’ve sent you a request for your order information through Trustpilot so I can locate your case and look into your concerns. If you don’t receive my message, you can also contact me at support@humalingo.com using the subject line “Trustpilot – Humalingo” and reference your review or share its link so I can assist you further.
Thank you for giving me the opportunity to review your concerns. I look forward to hearing from you.
Warm regards,
Justine Torres
Customer Service Manager
Humalingo
Reply from Humalingo
Hi Jaylee,
Thank you for taking the time to share your feedback. I’m glad to hear that you found Humalingo helpful with your work. Your feedback means a lot to us, and I appreciate you taking a moment to share your experience.
Thank you for choosing Humalingo and for being part of our community.
Warm regards,
Justine Torres
Customer Service Manager
Humalingo
Reply from Humalingo
Hi,
I’m sorry to hear that things aren’t working as they should be, and I understand how frustrating that can be.
I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I would genuinely like the opportunity to assist you further.
If you're still open to discussing your concerns, please contact me directly through support@humalingo.com so I can privately review your experience and work toward a resolution. When reaching out, please use the subject line "Trustpilot - Humalingo," and kindly reference your Trustpilot review so I can quickly locate your case.
I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you’re ready.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Never got verification email, subscription cancelled after complaint
I paid for the 7-day trial on 25 Oct 2026 but never received the verification or password reset email, so I couldn't log in or cancel myself. Support replied after I emailed them and posted this review, and they cancelled the subscription so I won't be charged the renewal. They refused the $2 refund, saying the service was used, though I never got access. Please fix the missing verification emails.
October 25, 2026
Unprompted review
Reply from Humalingo
Hi Aditya,
Thank you for reaching out and detailing the issues you’ve encountered with your trial subscription. I completely understand your frustration at not receiving the verification email and being unable to log in or cancel your subscription. It’s concerning to hear that you haven’t received a response from our support team after your inquiry.
I want to assure you that your situation is a priority for me. I would like to personally assist you in canceling your subscription.
Since I can’t view your order details from a Trustpilot review alone, please contact me directly at support@humalingo.com. When you do, kindly use the subject line “Trustpilot - Humalingo” and reference this message. This will help me quickly locate your information and provide you with the assistance you need.
Thank you for your patience as we work to resolve this issue for you. I look forward to hearing from you soon.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
I signed up for the $2 trial
I signed up for the $2 trial, but I was very disappointed with the quality of the service. The results were far below my expectations and did not justify the price.
I forgot to cancel before the trial ended and was charged for the next billing period. I understand that I should have canceled on time, but the overall experience was still extremely disappointing.
I have contacted customer support to request a cancellation and refund. I hope they respond promptly, confirm that my subscription has been canceled, and handle my refund request fairly.
Based on my experience, I would not recommend this service unless they solve this problem.
October 25, 2026
Unprompted review
Reply from Humalingo
Hi Uyên,
I’m truly sorry to hear that your experience with the trial did not meet your expectations,
I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I would genuinely like the opportunity to assist you further.
If you're still open to discussing your concerns, please contact me directly through support@humalingo.com so I can privately review your experience and work toward a resolution. When reaching out, please use the subject line "Trustpilot - Humalingo," and kindly reference your Trustpilot review so I can quickly locate your case.
I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you’re ready.
Wishing you a great day ahead!
Warm regards,
Justine Torres
Humalingo Customer Service Manager
Reply from Humalingo
Dear Jamie,
Thank you for sharing your feedback on Trustpilot. I appreciate your honest comments and am glad to hear that your experience with Humalingo was okay.
I also take note of your comment about the process involving more steps than expected, and I appreciate you bringing this to our attention.
Warm regards,
Justine Torres
Humalingo Customer Service Manager
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