Good Chop Reviews 

6,215
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,800 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally high quality of the meat, enthusiastically noting that the various cuts and steaks are wonderfully tender, exceptionally juicy, and full of rich, satisfying flavor. People also greatly appreciate the convenient home delivery service alongside secure packaging that reliably keeps all the protein items frozen solid. However, some people mentioned that delayed shipments or transit issues occasionally resulted in completely thawed or spoiled food items. Some reviewers were not happy with confusing promotional terms and felt that the overall pricing could sometimes feel a bit expensive.

What people talk about most

Product

People report positive experiences with product, noting that the meats ordered are great, tender, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting tender cuts, delicious flavor, and... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of satisfaction... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the convenient and... See more

Price

Reviewers highlight ambiguous aspects of price, showing a wide range of opinions on overall value. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Meat flavor is great even though the portion are a little small for a carnivore like me. The shipping was ok but needed more ice protection because some of the meat was thawed. We went ahead and ate... See more

Company replied

Rated 5 out of 5 stars

Greatest thing is that all your protein items come rock, solid frozen on delivery. Straight from box to freezer. Only at two deliveries so far, but quality so far has been great. Every free item per m... See more

Company replied

Rated 5 out of 5 stars

The meat is fantastic the choices are perfect....I have been using this service for over 2 years now and have never been disappointed the meat is always juicy I actually get compliments on the flavor... See more

Company replied

Rated 5 out of 5 stars

The steaks are wonderful and prices more reasonable than other places I have tried. I was concerned, as a Senior couple, that the medium plan would be too much for us to consume during the reorder... See more

Company replied


Company details

  1. #4 of 7 best companies in Meat Products Supplier
  2. #7 of 9 best companies in Butcher Shop

Written by the company

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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4.3

All reviews

(6,215)

1,669 reviews in the last 12 months

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Rated 5 out of 5 stars

The food is exceptionally tasty and…

The food is exceptionally tasty and exactly as described. I imagine that I, like everyone else, ate my entire six-week supply in a week. Oh well, that's a GOOD thing. I will be contacting you soon about sending another 'care package' of food to my friend and charging it to my account as a gift.

August 16, 2026
Rated 5 out of 5 stars

II love the quality of the Beef from Good Chops!

II love the quality of the Beef from good Chops. I purchase the grass fed pasture finished beef. I have bought the marinade meat but it does not say pasture fed or finished so not sure and did not care for the marinade too salty for my family.I have bought wild caught salmon and scallops but seem too small for the purchase price but good quality of all! You can’t go wrong if you want good quality . I am learning what my family likes from all the choices that are available from Good Chops! Give them a try!

August 3, 2026
Rated 1 out of 5 stars

Steaks were TINY and TOUGH

Steaks were TINY and TOUGH! The box arrived a day late ruining dinner plans.
Mostly the quality of the meat just completely blew me away some of the worst meat i've ever had in my life.

September 3, 2026
Unprompted review
Rated 2 out of 5 stars

Terrible Customer Service

Our first order was fine. No problems. Second box had substitutions that I did not approve or want. I contacted Good Chop and all I got was "Your concern will be forwarded to the appropriate team". $160 for meat I don't want including thawed chicken bites and bacon.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I’m very happy with the choices I’ve made in the beef and chicken selection. The chicken tenders are the best. I think we’ve ever had! My grandson loves them!

August 10, 2026
Rated 1 out of 5 stars

Customer service is terrible.

Customer service is terrible. Products arrived partially spoiled. The box arrived a day late and only had two very small dry ice packs which were completely melted. I subscribe to other protein services and they always package with at least 4 dry ice packs. I immediately called and was promised a partial refund to my original form of payment. The refund was never made. I called their customer service number again 21 days later. They recognized that the refund had not been made and they promised to escalate the refund. Another 10 business days have passed and still no refund. I am now trying to contact them via their chat to get info and there is no response. Unfortunately we are left to dispute the charge with the credit card company. The products that were not spoiled were okay at best.

July 31, 2026
Unprompted review
Rated 4 out of 5 stars

1st shipment was fine

1st shipment was fine. Well packed. Left on porch in 90 degree heat for 9 hours but was still frozen when I got home from work.
Everything has been of good quality. At this time I plan to continue with this service.

August 9, 2026
Rated 5 out of 5 stars

The quality of the meat is awesome

The quality of the meat is awesome! My initial sign up included a free Blackstone griddle after first 3 deliveries and the griddle was shipped and received within a few weeks after the 3rd delivery.
The meat comes packaged fresh and is still frozen upon arrival.

July 11, 2026
Rated 5 out of 5 stars

great quality

great quality
perfect portions

August 3, 2026
Good Chop logo

Reply from Good Chop

Hi Craig,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the healthy meals and portion sizes tailored perfectly to your dietary needs. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Rated 1 out of 5 stars

Not an all-American company! Lies!!!!

I live in Georgia. The box was addressed to me, but inside the box was an order for someone who lives in Arkansas. When I called customer support, it was in a foreign country and it took me a half an hour to help them understand the issue. There is no way to contact customer support in America for this "100% American meat.' I think it is a sham.

September 3, 2026
Unprompted review
Good Chop logo

Reply from Good Chop

Hi Lisa,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are deeply sorry to learn of your experience with receiving a box addressed to your Georgia home that contained someone else's order meant for Arkansas, spending half an hour explaining the mix-up to overseas customer support, and feeling like the service is a sham due to the lack of US-based phone support for "100% American meat," we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GoodChop!

Warm regards,
The GoodChop Team

Rated 1 out of 5 stars

Spoiled Meat

I signed up and my first delivery was delayed in shipment. As instructed, I checked the box and everything looked OK, and I responded to their email saying so. Unfortunately, the first steaks we defrosted smelled spoiled, so I wrote and told them so. No response. Chicken was next, then the pork. all were spoiled. I wrote them several times and complained; no response. I threw everything out and canceled membership, providing feedback. No response.

I use a competitor now and I am fully satisfied with them.

June 12, 2026
Unprompted review
Good Chop logo

Reply from Good Chop

Hi Rod,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are deeply sorry to learn of your experience with your very first delivery arriving delayed in transit, all of the meat (steaks, chicken, and pork) being spoiled upon defrosting, receiving no response from customer support despite writing multiple complaints, and ultimately canceling your membership without ever hearing back—leading you to switch to a competitor, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GoodChop!

Warm regards,
The GoodChop Team

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