I called because FedEx caused a delay in delivery. I spoke with Nicki, who said that she would personally track my order and follow up to confirm if there was any spoilage upon arrival. Not only d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seafood is excellent! Timely delivery. Good value. Also, I had an issue with the delivery date of my order. i called to leave a message rather than leaving an email of text. ( I was concerned the orde... See more
Company replied
I grew up on an island in Maine. I am picky about the quality of my seafood. Fulton Fish has delicious seafood at affordable prices. Their subscription program allows me to receive regular orders or s... See more
Company replied
I placed my order on June 29 and the shrimp arrived on July 3, a day later than originally stated by Fedex. All of the 4 lbs of shrimp were partially thawed. I refroze them and the quality was consi... See more
Company replied
Company details
- #8 of 24 best companies in Online Food Ordering Service
- #14 of 23 best companies in Internet Shop
- #4 of 7 best companies in Seafood Market
Written by the company
Opened in 1822, New York City’s Fulton Fish Market is the largest seafood market in the United States. For over 200 years our fishmongers have been the experts in seafood and now we are delivering our catch right to your door. FultonFishMarket.com provides home consumers across the United States with access to world-class seafood. Try it for yourself and you'll see why we are trusted by top Michelin star restaurants and thousands of happy customers. One taste and you'll be hooked! In addition to a variety of world-class seafood we offer guides, recipes and resources to answer all of your questions and make you a sea-foodie in no time! If you have any questions please don't hesitate to reach out to our customer service team. If you have already ordered from us make sure to leave a review!
Contact info
Food Center Drive 800, 10474, United States
- fultonfishmarket.com
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt customers service
Prompt customers service, quality of their products, and prompt shipping have made ordering from Fulton Fish a true pleasure.
August 31, 2026
A bit early to rate the quality of your…
A bit early to rate the quality of your product but everything else has been great.
August 31, 2026
Clam and salmon raw
Clam and salmon raw , bagels fresh but oyster good but a few full oysters rest of them small and thine one dead and little smell also.
When I am open oyster shell most were easy to open, totally forgot most oyster for winter more tasty and fuller inside
Package was good and cold
August 31, 2026
The dry scallops are fantastic
The dry scallops are fantastic. I also ordered a package of smoked salmon…delicious! I have ordered before and will order again and again. The refrigerated packaging kept everything perfect and delivery was on time.
Thank you for fresh fish.
August 31, 2026
Excellent product and service plus…
Excellent product and service plus great communication
August 31, 2026
quality
The swordfish was rubbery, thin cuts. Quality didn't justify the price. We have been eating swordfish for decades - what we got was substandard.
August 31, 2026
Fast delivery and the product arrived…
Fast delivery and the product arrived very cold
August 31, 2026
I need more!
The flavor of these crab cakes are insane. I bought a couple boxes of these they are hands down the tastiest crab cakes I've personally ever had. The first few, I had some dishes that I kind of made around the crab cakes, but this last one, I (not to be disrespectful to your crab cakes) broke them up into some KaiZen protein mac and cheese. Wowee, they're damn good. Ordering six more crab cakes now.
September 4, 2026
Unprompted review
Items were still frozen after being on…
Items were still frozen after being on the delivery truck all day in very hot weather.
August 27, 2026
Reply from Fulton Fish Market
Hello Robert,
Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
The shrimp cleaning should get a big…
The shrimp cleaning should get a big fat zero. Waste tracks horrible. Found one that I photographed that was black throughout as if black exploded inside. Good thing I caught it before someone bit into it.
August 10, 2026
Reply from Fulton Fish Market
Hello Dolores,
Thank you for taking the time to reach out to us in regard to your order containing shrimp. We are truly sorry to hear of your less than satisfactory experience and hope you will accept our sincere apologies. We are committed to providing great customer service and we would like to make things right. Our customer service team will be reaching out to you shortly via email to determine how we can provide you with a satisfactory solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Kindest regards,
The Fulton Fish Market Team
An all around superb experience!
Ordering was easy. Shipping was fast. Price was good. The mussels I ordered were fresh and delicious. Would definitely order again. Going to try the dry scallops next!
August 27, 2026
Reply from Fulton Fish Market
Hello Ron,
Thank you for the wonderful review of the ordering process and the mussels, and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Even better than advertised
Even better than advertised! As delicious as could be, and the online instructions were so helpful!
August 27, 2026
Reply from Fulton Fish Market
Hello Andrew,
Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Timely delivery
Timely delivery ! Fresh, so tasty ! Excellent!
Keep doing what your doing.
Thank you.
August 24, 2026
Reply from Fulton Fish Market
Hello Chris,
Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Fulton Fish Market sent me quality…
Fulton Fish Market sent me quality fish. I am really grateful for the packaging my order was sent in. I felt, as if, they cared about me and my order. I will order, and certainly tell others about this company. Thank you, Fulton Fish Market.
August 25, 2026
Reply from Fulton Fish Market
Hello Ondria,
Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Reply from Fulton Fish Market
Hello David,
Thank you for the wonderful review and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Excellent Experience with the Fulton Fish Market!…
The salmon is high quality and delicious. We will definitely be ordering from you again!
DG
August 11, 2026
Reply from Fulton Fish Market
Hello Donna,
Thank you for the wonderful review and for taking the time to share your feedback. We truly strive to have the freshest seafood one can find, delivered directly to your door, and we are so ecstatic that we have met that mark! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Reply from Fulton Fish Market
Hello Michele,
Thank you for the wonderful review and for taking the time to share your feedback. We are happy to hear that your order arrived in pristine condition due to our premium packaging. We are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Fast Delivery, Well Packaged and Frozen
Easy Online Ordering, Well Packaged, Fresh Product. Fast Delivery. Will Definitely Purchase from Fulton Fish Market again.
August 24, 2026
Reply from Fulton Fish Market
Hello PG,
Thank you for the wonderful review of the ordering process, and for taking the time to share your feedback. It means the world to our entire team and we are thrilled to have you as part of the fultonfishmarket.com family! We look forward to serving you again soon! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
Excellent seafood and customer service
In addition to providing excellent seafood products, Fulton Fish has top notch customer service in the event of a rare hiccup. I order with confidence knowing that Fulton Fish is a class act who cares about quality and its customers' satisfaction.
August 6, 2026
Reply from Fulton Fish Market
Hello Mel,
Thank you for the wonderful review and for taking the time to share your feedback. We are so happy to hear about your positive experiences with our customer service team and the quality of our seafood, this is what we truly strive for! Please reach out to us anytime at customerservice@fultonfishmarket.com if you ever have any questions and we would be happy to help! Thank you again for this important feedback, we hope you have a wonderful day, and stay well!
Kindest regards,
The Fulton Fish Market Team
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