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Galaxus.ch Reviews 

38,214
•
TrustScore 4.5 out of 5

4.6

Computer Accessories Store
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See what reviewers are saying

Rated 5 out of 5 stars

It's my first choice when looking for items. A well-laid-out website with honest choices and valuable evaluations makes it easy to use. Easy, no-fuss returns through a good distribution of physical s... See more

Rated 5 out of 5 stars

Galaxus has everything. Best prices, fast delivery and a clean user experience. But the best is the personalized human customer service. This gives me every reassurance that I can safely trust them wi... See more

Rated 5 out of 5 stars

I was able to re-order more products that I had previously ordered very quickly. The prices were competitive. Delivery was fast and I was kept up to date at every step. Absolutely satisfied with al... See more

Rated 5 out of 5 stars

My flashlight arrived in good condition. I was asked whether I would also accept a slower delivery to optimize the delivery route, which I accepted. It still arrived with plenty if time for my trip. I... See more

Company details

  1. Computer Accessories Store
  2. Children's Store
  3. Electronics Store
  4. Health and Beauty Shop
  5. Office Supply Store
  6. Sex Toy Store

Written by the company

Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(38,214)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazon, but actually good

Like Amazon, but actually good. No dropshipped chinese terrible products. A search function that actually works. Categories that are extremely useful. Lets you choose the delivery company. No problem returning products.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Galaxus is a one-stop-shop for anything…

Galaxus is a one-stop-shop for anything you may need in daily life. Their products are of great quality, available in a huge array of choice, always true to description, delivery is fast and customer services are efficient. Cannot find a single default!

July 29, 2026
Unprompted review
Galaxus.ch logo

Reply from Galaxus.ch

Thank you so much for your wonderful feedback! We're thrilled to hear that you're so happy with our selection, product quality, delivery, and customer service. Your kind words mean a lot to us. 😊

Rated 5 out of 5 stars

So happy with Galaxus

I’m always very satisfied whenever I order from Galaxus because of the price/quality ratio and quick delivery. All products are true to description.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Best Platform in Switzerland

Galaxus is by far the best platform in Switzerland to order online. Super speedy delivery, great communication and brillant customer service with the right level of pragmatism to resolve issues in case they occur.

July 27, 2026
Unprompted review
Galaxus.ch logo

Reply from Galaxus.ch

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with our delivery, communication and customer service.

Your feedback means a lot to us, and we're grateful you took the time to share it. Thank you for your recommendation and continued support! 😊

Rated 5 out of 5 stars

After several purchases in your online…

After several purchases in your online store, I have to mention that I am satisfied with your services and their products, the service from purchase to delivery is excellent. I will remain your client. I recommend your services and products. Continued excellent work. Thanks

July 24, 2026
Unprompted review

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