fonio.ai Reviews 

274
TrustScore 4.5 out of 5

4.5

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Company details

  1. Phone and Internet Service
  2. Call Center
  3. Software Vendor
  4. Telephone Answering Service

Written by the company

Fonio.ai provides AI-powered phone assistants for businesses of all sizes. Our AI helps companies handle incoming calls, qualify requests, book appointments, answer common questions, and route conversations efficiently. With natural-sounding voices and integrations with tools like CRM systems, calendars, and databases, Fonio helps teams save time, reduce missed calls, and improve responsiveness. Fonio operates across multiple countries and is built with privacy and European data protection standards in mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

274 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(274)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve had a very positive experience…

We’ve had a very positive experience with Fonio so far. The platform is intuitive, easy to set up, and has helped us streamline our AI voice assistant workflows efficiently. The automation features and integrations are especially useful, and the support team has been responsive and helpful whenever needed. Looking forward to continuing working with Fonio as we scale our customer support operations.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

The team was quick to assist us and to fix the bug we met. The webapp is well put tho and easy to use.

March 3, 2026
Unprompted review
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Reply from fonio.ai

Thank you, Valentin, for your feedback. We’re glad our team was able to assist quickly and resolve the issue you encountered. It’s also great to hear that you find the web app easy to use, that’s exactly the experience we aim to deliver. We really appreciate your support.

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