Beware spam!
Made one test call and was then spammed with unsolicited phone calls.
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Fonio.ai provides AI-powered phone assistants for businesses of all sizes. Our AI helps companies handle incoming calls, qualify requests, book appointments, answer common questions, and route conversations efficiently. With natural-sounding voices and integrations with tools like CRM systems, calendars, and databases, Fonio helps teams save time, reduce missed calls, and improve responsiveness. Fonio operates across multiple countries and is built with privacy and European data protection standards in mind.
Wien, Austria
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 1 month
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Made one test call and was then spammed with unsolicited phone calls.
We’ve had a very positive experience with Fonio so far. The platform is intuitive, easy to set up, and has helped us streamline our AI voice assistant workflows efficiently. The automation features and integrations are especially useful, and the support team has been responsive and helpful whenever needed. Looking forward to continuing working with Fonio as we scale our customer support operations.
They keep sending unsollicited spam emails to an email address that is harvested illegally from some data breach, in a language that is not mine.
The team was quick to assist us and to fix the bug we met. The webapp is well put tho and easy to use.
Reply from fonio.ai
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