Cyberstaff Reviews 

43
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This really changed my business, it's amazing. So you can set your own questions to ask callers, then you can integrate it with your calender so customers can call up check their bookings ask to a... See more

Rated 5 out of 5 stars

Have quite a complicated system and didnt think AI could do it but handling it better than me. Very easy to use and quick to set up and support is great even over bank holiday weekends

Company replied

Rated 5 out of 5 stars

Such an amazing help to the business, reduces missed calls, so detailed and captures all the information we need to call a customer back and provide the correct necessary answers they require. Really... See more

Company replied

Rated 5 out of 5 stars

Can’t believe I’ve only just come across this company/service and also can’t believe that ever small business isn’t utilising it. Set up this afternoon, already handling my calls and like a real perso... See more

Company replied

Company details

Written by the company

Never lose work to missed calls. Your AI Receptionist answers calls when you're busy or don't want to - capturing every lead and sending details or booking requests straight to your phone. You'll never lose work to missed calls again. Answers calls 24/7 * Sends details & booking requests * Setup in 1 minute - no tech skills *


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4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

This really changed my business

This really changed my business, it's amazing.
So you can set your own questions to ask callers, then you can integrate it with your calender so customers can call up check their bookings ask to amend their booking and more definitely worth the money if your juggling admin and still working.
Teams very helpful and reachable within hours, systems are very smooth.

10/10 from me highly recommend

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Have quite a complicated system and…

Have quite a complicated system and didnt think AI could do it but handling it better than me. Very easy to use and quick to set up and support is great even over bank holiday weekends

August 11, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Thank you for the great feedback.

If you need anything then we can always be reached on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Very helpfull

September 3, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the great feedback.

If you need anything then we can always be reached on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Such an amazing help to the business

Such an amazing help to the business, reduces missed calls, so detailed and captures all the information we need to call a customer back and provide the correct necessary answers they require. Really happy with the AI team!

September 2, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Thank you for the great feedback.

If you need anything then we can always be reached on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

What a Team, & Product

What a Team, What A product....If Carlsberg would do AI Answering systems probably would be the best in the world also.

Great Product and very efficient.

Thanks Issah and Jamie.

August 24, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the great feedback.

If you need anything then we can always be reached on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with CyberStaff and the support they provide to Raz Private Hire.

As a busy private hire and airport transfer business, having reliable support behind the scenes is extremely important. CyberStaff has helped us with the day-to-day side of the business, allowing me to focus more on our customers, bookings and driving.

Raz Private Hire is a family-run business specialising in airport transfers, long-distance travel, weddings, funerals, golf trips, cruise transfers, business travel and bespoke tours across Scotland.

The support from CyberStaff has been a valuable part of helping us manage and grow the business, and I’m very happy with the service they provide.

I would happily recommend CyberStaff to other businesses looking for professional and reliable support.

August 27, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the great feedback.

If you need anything then we can always be reached on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Very very professional company really…

Very very professional company really helpful great staff this is a way forward

August 17, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the great feedback.

If you need anything then we can always be reached on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Can’t believe I’ve only just come…

Can’t believe I’ve only just come across this company/service and also can’t believe that ever small business isn’t utilising it. Set up this afternoon, already handling my calls and like a real person is answering my calls and ones that I will now no longer miss because of Cyberstaff!

August 12, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the fantastic review - we really appreciate it.

If you need anything let us know by emailing team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

CyberStaff has been an excellent…

CyberStaff has been an excellent addition to our business. The service has been professional, responsive, and easy to use from day one. The team has been incredibly helpful with onboarding and always quick to answer any questions. It's already helping us streamline our workflow and improve efficiency. We look forward to continuing to work with them. Highly recommended to any business looking for reliable support and outstanding customer service.

July 30, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the fantastic review - we really appreciate it.

If you need anything let us know by emailing team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

The quality of voice is unbelievable

The quality of voice is unbelievable - my clients think they’re speaking to me! Do recommend 👏

July 20, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the fantastic review - we really appreciate it.

If you need anything let us know by emailing team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Excellent AI receptionist with outstanding support

I’ve been really impressed with Cyberstaff from day one. Setting everything up was straightforward, and the AI receptionist has been much better than I expected. It answers questions about my treatments, pricing, FAQs and booking process naturally, takes messages professionally, and gives my clients a much better experience when I’m busy with appointments.

James has been absolutely brilliant throughout. He replied quickly to every email, listened to my feedback, and even tailored the Starter plan to suit my business. He also helped customise my AI so it correctly explains my cancellation policy instead of giving incorrect information.

As a solo aesthetics practitioner, I can’t always answer the phone, so having an AI receptionist means I’m no longer worrying about missed calls while I’m with clients. It already feels like another member of my team.

Excellent customer service, a great product, and I’d highly recommend Cyberstaff to any small business looking for a professional AI receptionist.

July 20, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the fantastic review - we really appreciate it.

If you need anything let us know by emailing team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

So glad I came across this company on…

So glad I came across this company on my Facebook! No payment details taken for the 7 day free trial which was a great surprise and no wonder why as they must be confident their services will benefit everyone massively. Since then signing up they keep in touch checking in how they could improve and have already improved even more from the start. Loving cyber staff .

June 1, 2026
Unprompted review
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Reply from Cyberstaff

Thanks so much for the great review. As always, if you need anything at all then feel free to email us on team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Brilliant AI Receptionist

We've recently added an AI receptionist from Cyber Staff, and she's been fantastic. She answers calls professionally, keeps our customers engaged when the team is busy, and makes sure no enquiry is missed. It's made a real difference to how we handle calls and has taken a lot of pressure off the team. If you're looking for a reliable AI receptionist, I'd definitely recommend Cyber Staff.

July 7, 2026
Unprompted review
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Reply from Cyberstaff

Thank you for the fantastic review - we really appreciate it.

If you need anything let us know by emailing team@cyberstaff.com.

The Cyberstaff Team

Rated 5 out of 5 stars

Cyberstaff answers all my calls

Cyberstaff answers all my calls. Knows my clients by name and remembers previous conversations.
It’s been a game changer for me!

June 27, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Hi Eileen,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

Rated 5 out of 5 stars

Been trying out other alternatives and nothing compares

Been trying out other alternatives in the market, and to this day I haven't tried a product better. Cyberstaff have made the impossible seem possible with their AI receptionist - and it gets better everyday. It automatically books in appointments in my calendar so no time goes to waste sorting out unecessary admin. It is incredibly human and cost effective - especially in this current climate. I would recommend this (and have done) to everybody to try out - their 7 day free trial was perfect!

June 25, 2026
Unprompted review
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Reply from Cyberstaff

Hi Jasmine,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

Rated 5 out of 5 stars

This AI receptionist really freed our…

This AI receptionist really freed our hands while we were busy at work and handled all calls professionally and in a very organised manner. The recording is provided to listen to the tone of the conversation and reactions. It's difficult not to rely on this AI receptionist now. The only thing we cannot do is book the appointment and handle money transactions, but once we hear the conversation, we complete what's left. At least we don't miss the call from our clients

June 27, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Hi Palcare Dental Practice,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

Rated 5 out of 5 stars

Cyberstaff has been a life saver!

Cyberstaff was easy to set up, and the feedback we have received from our clients has been phenomenal, stating that the ai agent was almost human like and that it was able to answer their enquiry. In addition the summary of the call is super useful not to mention the time the application saves from time wasters, spam calls and even ai callers that our agent has even conversed with…..makes the call summary quite entertaining when two ai agents are talking to each other and have determined that they are both ai!

June 27, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Hi Claire,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

Rated 5 out of 5 stars

A great asset

Have been very pleased with the service provided.

When we took on a new large client, we anticipated a lot more incoming calls. So, working with CyberStaff we created a specific FAQ for calls regarding the one new client. The majority of queries are answered by our 'receptionist' leaving our staff to respond to more complex queries.

June 26, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Hi Philip,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

Rated 5 out of 5 stars

The ai receptionist is actually good

The ai receptionist is actually good. I called the number and it handles conversations well. It sounds authentic!

June 24, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Hi Luke,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

Rated 5 out of 5 stars

Great value

Super realistic, very accurate and fantastic value - thank you Jamie who helped me get it up and running!

June 9, 2026
Unprompted review
Cyberstaff logo

Reply from Cyberstaff

Hi Elijah,

Thank you for the feedback we really appreciate it. If you need anything in the future then please feel free to reach out to us - team@cyberstaff.com - we are always on hand to help.

The Cyberstaff Team

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