CommerceCore Reviews 

4,453
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,753 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the helpfulness and responsiveness of the customer service team. Many people noted quick replies and efficient assistance when contacting support. However, a significant number of consumers expressed dissatisfaction with the products received. Reviewers frequently found items to be of poor quality, not working as advertised, or not matching descriptions. Additionally, some customers experienced issues with their orders, such as receiving incorrect quantities or being unable to modify purchases shortly after placing them. While customer support often assists with returns, some people reported difficulties obtaining return addresses or faced unexpected costs.

What people talk about most

Product

People report negative experiences with product, often finding that items do not match advertising and fail... See more

Customer service

Customers consistently note positive experiences with customer service, with many finding support agents to... See more

Order

Clients share negative opinions on order, with many reporting issues such as receiving incorrect quantities,... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and... See more

Return policy

Customers had ambiguous experiences with the return policy, with some finding the process difficult and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After 2 dead end attempts at reaching customer service by phone and no reply from the "Help" button, I was finally able to get a person to answer. He was very helpful in setting up the return of the c... See more

Rated 3 out of 5 stars

Depends on what company you are dealing with seems to be many Misleading advertising Issues with security as well many different company names The product I received doesn't work on 5G I am in... See more

Rated 3 out of 5 stars

I don`t like the aggressive Advertisements while waiting for shipping. Your Promises are also very keen. Can't follow. I ordered ONE of the Jeteryx and suddenly there were three of them and also an ex... See more

Rated 4 out of 5 stars

I called the company 3 times for customer service. on the first two occasions I waited between 5 - 7 minutes for help and then was hung up on when someone answered, The third time I called and spoke... See more


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Written by the company

CommerceCore is a global e-commerce group led by data-driven thinkers, ambitious marketers, and tech innovators. With a team of 150+ experts, we build, launch, and scale physical and digital brands worldwide – combining performance marketing, smart technology, and operational excellence to drive sustainable growth.


Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(4,453)

4,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

The first time I called we got…

The first time I called we got disconnected. The i did an email I believe it was Victoria who responded quickly and helped me and transferred me to a different department and no one have gotten back withe about my return m

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I need to get a RMA Label to Return the…

I need to get a RMA Label to Return the units I purchased...the live chat was the best approach, after calling the annoying support line all to hear the automated system say email or live chat and hung up. I had already emailed so I choose live chat!

July 18, 2026
Unprompted review
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Rated 5 out of 5 stars

The professional way I've been dealt…

The professional way I've been dealt with, Victoria replied to my email the same day [ unheared of in this day & age ] accept what we at say, and came up with a solution to satisfy both sides.

July 18, 2026
Unprompted review
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Rated 1 out of 5 stars

No cooling, only heating

Product did not match advertising. It was advertised as a heater and cooler but all it did was heat. Put it in a closed 100 sq. ft. room at 78F and after 1 1/2 hrs. the room temperature rose to 81F despite unit being set at 68F.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

This a company from hell

This a company from hell! Any positive review for them has to surely be part of their attempt to scam people into buying from them,in my case it was airabreeze .a product that couldn’t raise a breeze in a paper bag!
First they take your order and then invent a new order of their own with added units . When you try try to alter the order within 15 mins of seeing it go thru it’s far too late for them to possibly alter it and they say you can return your order for a refund. What they ‘forget’ to mention when you call them is that they point blank refuse to give you a return address .then it’s down a rabbit hole of endless emails and surveys which adds up to nothing but them stealing your money. They are just a bunch of criminals flogging sub standard product.

June 26, 2026
Unprompted review
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