I found the communication good, as was the delivery slot and tracking facility. The drivers were efficient and friendly. However my delivery had been scheduled for a Tuesday when I'm not working and... See more
Company replied
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Review summary
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Pleasant, quick and efficient. Did call beforehand but only about 5 minutes before arriving. Tracker works well but arrival times going up and down is not too helpfull
Company replied
Today's delivery was perfect fridge was delivered earlier than told, unfortunately when it was supposed to be delivered last Saturday I got a message saying nobody at property despite cleaning my car... See more
Company replied
Was worried at first because I couldn’t pick morning or afternoon, just the date. I rang to try to pin them down but no budging. They sent a text the night before after 8 pm to give 4 hr time slot.... See more
Company replied
Company details
Written by the company
We’re ArrowXL by JP Home, the UK’s largest and longest-established two-person home delivery and warehousing specialist. With a focus on bespoke services centred around a customer-first approach, our dedication has allowed us to build up over 40 years of experience in the UK logistics sector.
Providing a 'Beyond Delivery' Experience
Written by the company
- For your business and your customers
- Our deliveries are made by a specialist two-person team that is trained in-house at our ArrowXL Development Academy. Our delivery teams can also unpack and assemble your products, and even remove any packaging for recycling should your customers require additional in-home services.
- With a wide range of home delivery services
- We provide fulfilment services for a wide range of product types including home furnishings, white goods, and household appliances, as well as flatpack furniture.
Contact info
Martland Mill Lane, WN5 0LZ, Wigan, United Kingdom
- arrowxl.co.uk
4.4
Excellent
280K reviews
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The driver was on time and was pleasant…
The driver was on time and was pleasant and respectful...thank you.
July 23, 2026
The 2 gentelman were well mannered and…
The 2 gentelman were well mannered and respectable to myself and my home, Thank you for your kindness Grace
July 23, 2026
They came within the timing the they…
They came within the timing the they approximate .
The package was taking without any problems at all.
July 21, 2026
Kept up to date at all times
July 21, 2026
Delivered within the time slot
Delivered within the time slot, great communication and pleasant delivery drivers.
July 23, 2026
Completely messed around.
My delivery was not very good it was 5 days late and then I was given a delivery time of between 8am and 10am, they then turned up at 12.33pm, I was given 3 different delivery dates, had to change my shifts at work multiple times due to being messed around with delivery dates was ridiculous.
July 20, 2026
Good job 👍 Good job 👍
July 21, 2026
All good on time when they said be…
All good on time when they said be there to deliver items
July 22, 2026
Delivery was within time slot.Very…
Delivery was within time slot.Very pleasant delivery guys.
July 23, 2026
What they delivered the parcel I…
What they delivered the parcel I thought they were going to come through the door the way they banged on the door even my neighbour said she was having a nap with her kid and they woke them both up which she was not happy about
July 23, 2026
Driver delivered within time stated and…
Driver delivered within time stated and was very polite
July 23, 2026
Fantastic communication from drivers
July 23, 2026
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