Delivered a new bed from Birmingham to Whitlebay on a Sunday. How good is that. Plenty of advance notifications, last one 30 minutes before arrival. Three parcels individually wrapped, delivered to up... See more
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BJS Home Delivery are a two man delivery specialist offering a flexible range of services including hallway delivery, room of choice delivery and full white glove delivery including unpacking and assembly.
We are a family run business with years of experience in the retail, transport and IT industries. We’ve combined our skills to create a new kind of delivery business – meeting the high standards required by customers like you.
Located centrally in the UK, just minutes away from the M6 motorway, we operate from a single hub, reducing touchpoints. Our warehouses are managed with the latest technology in inventory control, all built in-house.
We value the whole customer experience, and we aim to meet the highest standards across a wide variety of tasks. That’s why we’ve created our own dedicated training academy – ensuring that our delivery teams have all the skills required to provide the very best service experience for your customers.
Our people are our product, so the whole team undertake a tailored training programme to provide the very best delivery service standards. Our training includes furniture handling, furniture building, exacting Health & Safety standards as well as all the little things that make a big difference for your customers.
BJS House,Unit 2, Bull Lane, WS10 8RR, Wednesbury, United Kingdom
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Replied to 98% of negative reviews
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The unit is professionally made looks perfect ticks all my wish boxes well packaged and smells of the oak wood too wonderful
Delivered on day agreed to. Good communication and updates when the traffic was bad.
BJS delivery drivers were on point! Polite and professional. Highly recommend!
Everything perfect,very polite guys did the job with no fuss..Highly recommended.
Follow up call immediately after purchasing explaining what would happen at point of delivery. Delivery guys polite respectful and kept me updated right until the front door. Thank you
I was kept informed at every stage of the collection.
The called driver 15 mins before delivery. The driver was unusually very courteous he was very pleasant to deal with.
Followed my directions to a difficult location as postcode takes to the wrong place.
Polite and right on time a great job in all
The two Couriers (or should I say 'Gentlemen') who delivered the three chairs were very helpful and polite - the delivery could not be faulted in any way.
Incidentally, I just had to compliment DALWAR SINGH (WD004) on his absolutely splendid beard.
Thank you - ivan
paid for next day delivery on Wednesday to get products guaranteed on Thursday. The delivery arrived Friday 8pm absolute charlatans avoid at all costs
Very good service & quick friendly delivery.
Very nice solid product, looks great & the drawers where bigger than i thought.
Delivered with care and attention thank you
Reply from BJS Home Delivery
Two man delivery for furniture that was pre-built, only for it to be dropped in the hallway. I was reassured the delivery would be to required room - 30kg dressing table I had to get upstairs alone. Not good enough at all
I received a call from the driver in advance of the delivery, giving me the time to return home. Very helpful and pleasant driver.
Reply from BJS Home Delivery
Good communication at all stages from our purchase to delivery.
Was kept informed as to exact time of delivery which they kept to.
Reply from BJS Home Delivery
Kept informed of delivery progress
Delivered on time.
Polite and efficient delivery guy.
Excellent service.
Reply from BJS Home Delivery
Arrived within the time allocated. We received a call when drivers were 30-45 minutes out. Delivered to room of choice which was attic room, not easy, but grateful. Delivery guys were pleasant and delivery was quick.
Reply from BJS Home Delivery
kept upto date with delivery times. arrived exactly on time.
product was handled well and carried into place for me,by polite and helpful driver
Reply from BJS Home Delivery
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