Marble Law Reviews 

5,063
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 909 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally supportive, highly compassionate, and genuinely dedicated to making the complicated legal journey feel smooth and completely stress-free. People also deeply appreciate the clear guidance, professional advice, and versatile, flexible payment options provided during the very helpful initial consultations. Some reviewers were not happy with overall communication, noting major difficulties in reaching customer support or getting timely replies from their assigned attorneys. A few people also shared deep frustrations regarding unexpected billing complications and a perceived lack of actual follow-through on their legal cases.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and supportive nature of their... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers reported feeling ignored,... See more

Service

Consumers find service to be ambiguous, with highly divergent experiences reported by reviewers. While some... See more

Payment

Customers consistently note negative experiences with payment, highlighting that staff members are extremely... See more

Customer communications

Users describe negative interactions with contact, expressing frustration over the heavy reliance on AI... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Karemah, whom I spoke to in regard to starting the process of retaining legal help was very helpful and easy going. She walked me through the first steps which entailed creating an account for payment... See more

Company replied

Rated 5 out of 5 stars

Marble is honestly the best experience I could have hoped to have. I've never had a divorce before but the process is made simple by their tracking system and how they continuously follow up and ensur... See more

Company replied

Rated 5 out of 5 stars

Julia was Awesome, she was understanding, kind, caring, down to earth. Treated me like a real person with compassion. She was very professional and shared very good information. I enjoyed talking w... See more

Company replied

Rated 5 out of 5 stars

Marble Law is making my Divorce experience stress free. The individual attention I receive makes me feel very confident and assured that my Lawyer is commited to working deligently my behalf. They are... See more

Company replied


Company details

  1. #1 of 1 best companies in Family Law Attorney
  2. #1 of 1 best companies in Divorce Lawyer
  3. #5 of 5 best companies in Immigration Attorney

About Marble Law

Written by the company

What is Marble Law?

With Marble, you can get your legal case started in minutes, from the comfort of your own home. Schedule a 15-minute intake call, and we’ll match you with an experienced local attorney who knows your courts and handles family law and immigration cases like yours every day.

We have family law attorneys in 10 states across the country, and immigration attorneys available nationwide. Every step of your case has a fixed price — you see the cost before you commit, with no hourly billing and no surprise invoices. Payment plans are available, so you can move forward without a large upfront payment.

Get started
Some Marble facts:
  • We practice family and immigration law

  • We operate in 10 states (Arizona, California, Colorado, Florida, Georgia, Illinois, Maryland, Michigan, New York, Texas), with immigration available nationwide

  • We've served 85,000+ clients nationwide

  • We have over 3,700 five-star reviews on Trustpilot

  • 600+ experienced local attorneys, averaging 15+ years of experience

  • Fixed-price, pay-per-step model
Why Marble?
  • Local attorneys, local knowledge: get matched with an attorney in your area who knows your courts

  • Full-service support: work with experienced attorneys and dedicated paralegals, with live case updates through our chat feature

  • Online case access: track your case from anywhere, with real-time updates in our secure case portal

  • Fixed price for every step, no hourly billing: because you deserve an attorney focused on you, not the clock
Schedule a call

Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
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4.0

All reviews

(5,063)

899 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great response time, guidance and support.

The process, from inquiring, to the initial phone call was easy, time effective and prompt. Jeremiah is a blessing, he talked me through the entire process and details of what it looks like and reassured me both legally and emotionally. He helped direct my focus to navigate this difficult process.
Thank you for the quick response time the knowledge, support and guidance.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

The lawyer screwed up adoption papers…

The lawyer screwed up adoption papers with wrong date of birth for parent and now they wont answer the phone or emails. No one will return my calls, took my $5000 and now I need to get a new lawyer to fix their mistake. Would not recommend.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Complete waste of time

September 4, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

That's not how this should feel, and we take this seriously. To protect your privacy we can't get into specifics here. Please call us at (866) 228-5777 and we'll look into it with you.

Rated 1 out of 5 stars

My current experience: terrible

My current experience has been terrible. Im trying to go through with adopting my niece, it was supposed to be about 3-4 months at most according to the attorney, that was 7 months ago. We havent even filed the petition yet as far as i am aware, i have tried contacting the attorney time and time again but he just does not respond. I have been very patient about timeline, i gave us a whole year to get this done, but now we are at the point where theres not really enough time to get it done before her 18th bday.

The whole purpose of this was to give my niece VA college benefits which cannot happen if my niece is 18 or older, but Marble linked me with a wholely incompetent lawyer.

I am currently awaiting a response from marble about my refund request. I am incredibly upset about this as is my niece and her mother.

I will consider changing my rating based on what comes of the refund request.

September 3, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

That's really concerning to hear, and we take this seriously. To protect your privacy, we can't get into specifics here. Please call us at (866) 228-5777 and we will look into this with you directly.

Rated 5 out of 5 stars

Thank you to Caleb foe eveything

Thank you to Caleb foe eveything! Very friendly customer service ans evey knowledgable help!

September 3, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

This is why we do what we do Leticia! So glad we could help you move forward.

Rated 5 out of 5 stars

they are scum bags liars they take your…

they are scum bags liars they take your money then steal from you they are pieces of shit the best way to get a lawyer is on your own do not use marble they lie and steal i only gave them a 5 star review so it would pop up first so nobody gets robbed by these low lives

September 2, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

We take concerns like this seriously, and we'd like to understand what happened. Please call us at (866) 228-5777 so we can talk it through

Rated 1 out of 5 stars

Marble Law is a scam operation and I…

Marble Law is a scam operation and I will not let it go. They charged me $2000 for a name change back in February and back in June I contact them to find out what was going on and some Attorney that doesn’t even work in their office ask me for more time to investigate and I stopped him right there and asked him what are you investigating? His answer was, Aliases. I told him that doesn’t make any sense, I told him I paid you guys for a legal name change because my mom illegally changed it when we were little. He says oh okay, I’ll file the paperwork in court and that never happened. I received an email stating they were dropping the case. To my surprise, I get on Google to review them and they have done this to several people, then they pay to have the bad review removed. They can’t do that with Trustpilot. Stay away do not hire for anything. I’ll keep everyone posted.

February 16, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

That's not something we take lightly. To protect your privacy, we can't get into specifics here. Please contact us at (866) 228-5777 to discuss this directly.

Rated 5 out of 5 stars

Virtual but on point

Even though the service is virtual, they are right on spot with phone calls offering any help needed and encouragement through the steps that need to be taken.

September 1, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

Love hearing this Denise! This is why we do what we do—so glad to hear our team made you feel supported every step of the way.

Rated 5 out of 5 stars

They're very calm

They're very calm, collective and are willing to help, and I appreciate that, because I believe fathers should be given a chance to not just mothers and they are willing to help.

September 2, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

Love hearing this Dalton! This is why we do what we do, and we are so glad we could be there to support you.

Rated 5 out of 5 stars

Marbleious

I got called back right away. The AI was great, very helpful. Will was very nice & knowledgeable. Cathy called me like they said she would & she was very nice too & listened & helped me.

September 1, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

You made our day Cathy
! Thanks for sharing this with us—we are so glad to hear our team listened and took such great care of you.

Rated 5 out of 5 stars

They were very professional courteous…

They were very professional courteous and answered all of my questions to my satisfaction the case is ongoing but so far so good for the first day

September 2, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

This is so great to hear David! We are glad our team could answer all your questions and keep things moving smoothly for you.

Rated 5 out of 5 stars

There consistency

There consistency, authenticity, and transparency.

September 2, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

Hearing this means so much to us! We are so glad our team made you feel supported and took great care of you every step of the way.

Rated 5 out of 5 stars

John has made one of the hardest…

John has made one of the hardest experiences of my life, seem easy. He was very kind and informative on our very first phone call. Thank you, John!

September 2, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

You made our day Jamie! Thanks for sharing this with us—we are so glad John could support you and help make this experience easier.

Rated 5 out of 5 stars

Thank you

Everyone I encountered has been so polite and professional.

September 2, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

Love hearing this Terry! Thanks for sharing—we are so glad our team made you feel supported and taken care of.

Rated 1 out of 5 stars

I keep calling to talked about getting…

I keep calling to talked about getting my $49.00 refund since they want me to reschedule my appointment on September 3. I was put on hold for a long time. I just want to cancel & get my refund. I think you are ripping me off. Please return my &49.00 ASAP

September 1, 2026
Unprompted review
Marble Law logo

Reply from Marble Law

We take concerns like this seriously, and we'd like to understand what happened. Please call us at (866) 228-5777 so we can talk it through.

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