ViaLuxury Reviews 

15,627
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

All good, but their dark pattern of only adding the booking fees at checkout warrants a 2-star rating. You don't actually pay the price they advertise, and they already know what the final price will... See more

Company replied

Rated 5 out of 5 stars

Great location with public parking parking close to the hotel. Staff were friendly and it was great the hotel offered complimentary drinks and snacks late afternoon/evening.Also a great way to talk to... See more

Rated 5 out of 5 stars

Lucky me for discovering ViaLuxury! As someone who loves to escape a few times a year for some luxurious relaxation, this platform has been a godsend. Whether it's a fancy hotel or a special package... See more

Company replied

Rated 5 out of 5 stars

JL76 has the obvious, easy to get to by tram, 2 minutes from Rijksmuseum and all the other museums, situated in a lovely quiet street full of beautiful art nouveau buildings, and spacious, clean rooms... See more

Company details

  1. Travel agent
  2. Hotel
  3. Travel deals

About ViaLuxury

Written by the company

ViaLuxury is de #1 in luxe hotelbelevingen van 4- en 5 sterren hotels in Nederland, België en Duitsland. De meest unieke arrangementen voor de beste prijs!

Kortingen kunnen oplopen tot wel -70%!

• Altijd de beste deal
• Uitstekende klantenservice
• Unieke arrangementen
• Al meer dan 10 jaar super betrouwbaar
• Gemakkelijk en soepel annuleren

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16k reviews

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No recent history of asking for reviews

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4.5

All reviews

(15,627)

1,439 reviews in the last 12 months

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Rated 2 out of 5 stars

watch out for booking fees

All good, but their dark pattern of only adding the booking fees at checkout warrants a 2-star rating. You don't actually pay the price they advertise, and they already know what the final price will be. Deliberately hiding those costs until checkout is misleading.

20 July 2026
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Thank you for sharing your feedback. I apologize for any confusion regarding the total cost. When you make a booking, the base rate, along with any optional add-ons like the booking fee and flex cancellation, are always clearly listed before and during the checkout process. The base price remains exactly the same throughout. I hope this helps clear things up!

KS Klantenservice - ViaLuxury

Rated 5 out of 5 stars

Perfect en efficient georganiseerd tot…

Perfect en efficient georganiseerd tot in de punrjes met uitstekende communicatie

4 July 2026
Unprompted review
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Reply from ViaLuxury

Beste meneer of mevrouw,

Bedankt voor je review, wat fijn om dit te lezen. We verwelkomen je graag nog eens terug voor een van onze andere leuke deals bij ViaLuxury.

Met vriendelijke groet,
AK | Klantenservice ViaLuxury

Rated 5 out of 5 stars

Alles top

Alles top , leuk bubbels op de kamer
Late check out , parking onder hotel
Zelfs nog upgrade gekregen naar junior suite 👍

16 May 2026
Unprompted review
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Reply from ViaLuxury

Beste A,
hartelijk dank voor je positieve review!
Fijn te lezen dat je alles top vond en je genoten hebt van de bubbels op de kamer, de late check-out en de upgrade!

Vriendelijke groeten, VB/ViaLuxury klantenservice

Rated 5 out of 5 stars

Great experience with friends

The building and surrounding, the rooms, the restaurant and the bar were all beyond expectations.

9 December 2025
Unprompted review
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Reply from ViaLuxury

Dear madam,

Thank you so much for your review!

We’re thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon for one of our wonderful arrangements!

Kind regards,
AK | Customer service ViaLuxury

Rated 5 out of 5 stars

Castle Steenenburg is super luxury

Castle Steenenburg is super luxury, comfort, culinairy treat (deserves a Michelin recognition), spacious rooms, electronic feature, friendly staff.

6 December 2025
Unprompted review
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Reply from ViaLuxury

Dear Sir/Madam,
We are delighted that you enjoyed this hotel so much.
Thank you very much for your positive feedback!

Kind regards,
VBI ViaLuxury

Rated 5 out of 5 stars

Nice location and comfortable hotel

Nice location and comfortable hotel! I enjoyed the breakfast and friendly staff at the front desk.

23 November 2025
Unprompted review
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Reply from ViaLuxury

Dear Shene,
Thank you very much for your positive feedback! We are delighted that you enjoyed the location, the friendly staff, and the breakfast.

Kind regards,
VB/ViaLuxury

Rated 5 out of 5 stars

Really enjoyable stay

Really enjoyable stay, extremely clean and comfortable room, helpful pleasent staff. Great location would definitely recommend this hotel .

30 August 2025
Unprompted review
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Reply from ViaLuxury

Dear Gillian Cox,

Thank you so much for your kind words! We’re delighted to hear that you had such an enjoyable stay.

We're happy we could help arrange your stay, and we truly appreciate your recommendation. We hope to assist you again with your next getaway!

Kind Regards,
AK | Customer service Vialuxury

Rated 5 out of 5 stars

Amazing hotel

Amazing hotel! Van der Valk Hotel Kasteel Bloemendal could easily become a 5-stars hotel. Very beautiful, and cozy hotel, big rooms, excellent breakfast and diner, one of the most beautiful spa/swimming pool area i have ever seen in hotels. We come back for sure

30 May 2025
Unprompted review
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Reply from ViaLuxury

Hi Elena,

Thank you very much for this wonderful review. We are very happy that you enjoyed it so much and would like to come back again. We would also like to see you again of course.

Kind regards,
SN I Klantenservice ViaLuxury

Rated 5 out of 5 stars

Great location with public parking…

Great location with public parking parking close to the hotel. Staff were friendly and it was great the hotel offered complimentary drinks and snacks late afternoon/evening.Also a great way to talk to other guests. Hotel is a modern industrial design. We had a superior room with balcony on the 3rd floor, bed was comfy, large duvet and comfy pillows. Bathroom had frosted glass to divide the bathroom from bedroom, we didn’t have an issue with this.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Surpassed my expectations!

Our 7-day Santorini escape blended relaxation and adventure, from exploring ancient ruins and hiking scenic trails to savoring local wines and stunning sunsets. ViaLuxury’s itinerary captured the island’s romance and charm, making for an unforgettable getaway.

3 November 2024
Unprompted review
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Reply from ViaLuxury

Beste Jan de Jong,

Wat fantastisch dat jullie een onvergetelijk verbijf hebben gehad wat zelfs jullie verwachtingen heeft overtroffen.

Bedankt dat jullie deze mooie ervaring met ons wilden delen en graag tot een volgende keer.

Met vriendelijke groet,
SN I Klantenservice ViaLuxury

Rated 4 out of 5 stars

Wonderful hotel

Wonderful hotel, we booked a package with ViaLuxery and it was very good we were given a beautiful suite rm 349 👍🏼👍🏼beautiful hotel great food great area awesome service

The only bad about it is the parking the parking underneath the hotel is usually full so you have to go further and omg it’s really pricey.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Lovely, small hotel, a stone throw away from all the Museums

JL76 has the obvious, easy to get to by tram, 2 minutes from Rijksmuseum and all the other museums, situated in a lovely quiet street full of beautiful art nouveau buildings, and spacious, clean rooms. The things that really made it for us though were its lovely staff and their friendly, attentive and personalised approach. And the great breakfast!

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Great getaway

We spent the weekend at Courtyard by Marriott. The hotel is located in the beautiful area with a lake. I would recommend to anyone who likes to escape city for a couple of days.

23 February 2024
Unprompted review
Rated 1 out of 5 stars

Every day i got spam from this company…

Every day i got spam from this company in my email. Even when blocked.

27 January 2024
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Dear Sir/Madam,

How unfortunate to hear that you are still receiving e-mails from us. If you share your information through our request we are going to help you further so you won't receive e-mails anymore.

With kind regards, SE | Custumer Service ViaLuxury

Rated 5 out of 5 stars

Comfortable hotel with professional and…

Comfortable hotel with professional and friendly staff

3 January 2024
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Dear Lylian,

Thank you so much for letting us know about your experience. This sounds like a stay that is worth repeating.

Have a nice day and hope to see you soon in one of our hotels.

Kind regards,

Stan

Rated 1 out of 5 stars

Keeps sending spam mails

1 December 2023
Unprompted review
ViaLuxury logo

Reply from ViaLuxury

Dear Chris Lutje Spelberg

You can easily unsubscribe from the newsletters using the 'unsubscribe' button in the mails. If you do not want to unsubscribe, you can also easily adjust the frequency of the number of emails you receive, so that receiving each newsletter can be completely tailored to your wishes.
You can always contact us so that we can help you unsubscribe. That works more effectively, I think, than trustpilot, as we cannot help you get rid of the newsletter this way.

Kind regards,
NB | Customer-service Employee ViaLuxury

Rated 5 out of 5 stars

Very lovely hotel

Very lovely hotel. It is next to paid parking garage and also right in the centre. We went during GLOW Eindhoven and it was great location for it. We had a big room, bed was very comfortable, big shower. The wellness facilities were also good.

18 November 2023
Unprompted review

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