Despite being the last survey in a very busy day, Steven was very enthusiastic, and knowledgable. He explained the purpose of survey very clearly and ensured that we knew exactly what he needed to do... See more
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Review summary
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Reviews shaping this summary
The Gentleman that came to survey my property for my heat pump was an absolute diamond!!! He was totally professional while still engaging on friendly level. When asked if he'd like a drink he replied... See more
Company replied
As other people have said, Stephen was very friendly but also professional. He explained everything, got on with his job, answered our questions. We would definitely recommend Vertex based on our expe... See more
Company replied
Steven was wonderful. Very friendly but also professional. He explained what he needed to do and I was able to leave him to it. He showed me the work at the end of the survey and encouraged me to get... See more
Company replied
Company details
- Surveyor
- Engineering consultant
- Environmental consultant
- Home Inspector
- Solar Energy Company
- Solar Energy Contractor
Written by the company
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
Contact info
20 nooking close, dn3 3er , Doncaster , United Kingdom
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4.8
Excellent
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you Ste
Thank you Ste for surveying the house. Such a friendly and welcoming individual and helped me understand everything. Would recommend Vertex to anyone!
22 July 2026
Unprompted review
Great customer service l
Great customer service and very helpful. Explained the report in layman’s terms and helped me with how to approach installers. Also willing to re-adjust values after I complete the recommended insulation improvements to ensure I get the correct heat pump.
13 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you so much for your kind review, Karlien. I’m really pleased we were able to explain the report clearly and help you understand the best way to approach the installers.
Once the recommended insulation improvements have been completed, we’ll be happy to review and update the figures to ensure the heat pump is correctly sized. We’ll also amend the heat pump selection within the report to match the manufacturer and model offered by whichever installer you decide to proceed with.
Thanks again for choosing Vertex Renewable Surveys.
So far so good
So far so good, Stephen was polite, listened to us and appears to have carried out a thorough survey. We await the final report
14 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your review. We’re pleased to hear Stephen was polite, listened carefully and carried out a thorough survey. Your report is now being prepared and will be sent over as soon as it has completed our quality checks.
Last survey but not least…
Despite being the last survey in a very busy day, Steven was very enthusiastic, and knowledgable. He explained the purpose of survey very clearly and ensured that we knew exactly what he needed to do and then got on with it. He was very polite, more than willing to explain what he was doing and why and efficient.
13 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for the fantastic review. We’re delighted to hear that, despite it being the final survey of a very busy day, Steven remained enthusiastic, knowledgeable and thorough. It’s great to know he explained everything clearly, kept you informed throughout and carried out the survey efficiently and professionally. We’ll be sure to pass your kind comments on to him.
Top job done by the Northumberland lad…
The surveyor that visited was both professional, efficient and friendly and happy to answer any questions I had regarding Installation unit ownership and costs.
He stayed as long as was needed but was working the whole time we were talking.
He explained next steps clearly and I would recommend Steve as an excellent source of Information for the solar installation process
13 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for the brilliant review. We’re delighted to hear that Steve was professional, efficient and friendly, while taking the time to answer your questions about the solar installation process, ownership and costs. It’s great to know he explained the next steps clearly and carried out a thorough survey without rushing. We’ll be sure to pass your kind comments on to him.
Surveyor was friendly and professional
Surveyor was friendly and professional. He was also very polite and conscientious, even took his shoes off when coming inside!
9 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your lovely review. We’re really pleased to hear that our surveyor was friendly, professional and respectful of your home.
We’ll be sure to pass your kind comments on to him.
Kind regards,
Vertex Renewable Surveys
Fast friendly and informative service
Fast friendly and informative service. Explained everything clearly and extremely polite.
8 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your kind review. We’re delighted to hear that you found the service fast, friendly and informative, and that everything was explained clearly.
We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
Very good around.
8 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your review. We’re pleased to hear you were happy with the overall service.
Kind regards,
Vertex Renewable Surveys
Professional, friendly and helpful!
The surveyor was friendly, easy to talk to, efficient and happy to answer all queries! Overall a great experience.
1 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your great review. We’re really pleased to hear that the surveyor was friendly, efficient and helpful, and that he took the time to answer all your questions.
We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
We were fortunate enough to have the…
We were fortunate enough to have the surveyor called Ste,
What an amazing gentleman and provided a very professional service from start to finish, kept us informed very well from the moment he left his home to even when he was caught up in traffic.
Thank you Ste and all the best.
1 July 2026
Unprompted review
Reply from Vertex Surveys
Thank you for such a wonderful review. We’re delighted to hear that Ste provided a professional service and kept you informed throughout his journey to your property.
We’ll make sure your kind comments are passed on to him. He’ll really appreciate them.
Kind regards,
Vertex Renewable Surveys
I invited 4 companies to offer prices
I invited 4 companies to offer prices, but only 3 followed my instructions. Vertex and two others were all very thorough and knew their product inside out, which was very pleasing, hence the 4 star rating. Of course, surveys, whilst extremely important, don't provide the price, the can have an effect on it. I've yet to decide who to go with, but Vertex Surveys were very good.
15 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your review. We’re pleased to hear that you found the survey thorough and that our surveyor demonstrated strong product knowledge.
Just to clarify, Vertex Renewable Surveys provided the independent property survey on behalf of the installer, rather than the quotation or installation proposal itself. We hope the survey information helps you make an informed decision, and we really appreciate your positive feedback.
Kind regards,
Vertex Renewable Surveys
Simon was very punctual arriving at the…
Simon was very punctual arriving at the appointment time, was very polite, took care of my home and belongings etc. Was very thorough asking politely for the things he required etc would highly recommend this company
15 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your kind review. We’re delighted to hear that Simon was punctual, polite and respectful of your home, and that he carried out the survey thoroughly.
We’ll be sure to pass your lovely feedback on to him. Thank you for recommending Vertex Renewable Surveys.
Kind regards,
Vertex Renewable Surveys
Very friendly and professional service
Very friendly and professional service
24 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your kind review. We’re really pleased to hear that you found our service friendly and professional.
We appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
Simon the surveyor was very courteous…
Simon the surveyor was very courteous and knowledgeable answering all my questions. He was very chatty explaining what he was doing and why.
I would highly recommend himT
16 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your lovely review. We’re really pleased to hear that Simon was courteous, knowledgeable and took the time to explain the survey clearly and answer all your questions.
We’ll make sure your kind feedback is passed on to him. Thank you for recommending him and Vertex Renewable Surveys.
Kind regards,
Vertex Renewable Surveys
Great communication
Great communication, called about early availability and was friendly, supportive and professional throughout the visit. Would wholeheartedly recommend to family and friends.
17 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your fantastic review. We’re delighted to hear that our communication was helpful and that the surveyor was friendly, supportive and professional throughout the visit.
We really appreciate your recommendation to family and friends.
Kind regards,
Vertex Renewable Surveys
Good service
The surveyor was slightly late due to traffic but rang to keep me informed. He was very professional when on site and explained every step as he performed the survey.
All in all very good.
4 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your review. We’re pleased to hear that the surveyor kept you informed about the traffic delay and provided a professional, thorough service once on site.
It’s great to know that each stage of the survey was clearly explained. We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
Did a great job very friendly would…
Did a great job very friendly would recommend
9 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your kind review. We’re really pleased to hear that the surveyor did a great job and provided a friendly service.
We really appreciate your recommendation.
Kind regards,
Vertex Renewable Surveys
Great Heat Loss Survey *****
Great friendly service. Survey completed in a timely manner with no fuss. Highly recommended.
4 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your fantastic review. We’re delighted to hear that you received a friendly service and that your heat loss survey was completed efficiently and without any fuss.
We really appreciate your recommendation.
Kind regards,
Vertex Renewable Surveys
Well very polite and professional very…
Well very polite and professional very satisfied with survey / yours gary steven todd
20 April 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your kind review, Gary. We’re really pleased to hear that you found the service polite and professional and that you were satisfied with the survey.
We really appreciate your feedback.
Kind regards,
Vertex Renewable Surveys
I had a survey today,03/06/2026
I had a survey today,03/06/2026, by a young man called Steve, I found him very polite and knowledgeable , he was very thorough, and explained everything very clearly what he was doing and why he was doing it, he was very respectful of my property, would highly recommend this man for is professionalism, He phoned me prior to his visit , and gave me a time of arrival, and stuck to it.
Kenny
3 June 2026
Unprompted review
Reply from Vertex Surveys
Thank you for your fantastic review, Kenny. We’re delighted to hear that Steve was punctual, polite and knowledgeable, and that he carried out the survey thoroughly while clearly explaining what he was doing.
We’re also pleased that he treated your property with care and kept you informed before arriving. We’ll make sure your kind comments are passed on to him, and we really appreciate your recommendation.
Kind regards,
Vertex Renewable Surveys
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