Order was sent via Royal Mail, and parcel was returned because I had made a mistake when auto fill put in the address without including that it was my company address. My fault entirely so I cont... See more
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Review summary
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Reviews shaping this summary
These were purchased for an overseas friend who couldn't find anything suitable in his home country. He says they're awesome and he uses them daily. Personally I thought they were expensive bu... See more
Company replied
I first discovered the 5.11 tactical brand in 2010 whilst working overseas. All the contractors chose this brand, and the brand was being sold on military bases for a reason. The best tactical clothi... See more
Company replied
Exceptional customer service. Great team, will definitely buy from Tactree again it's my go to nowadays. They rectified my issue from initial contact well within 24 hours even attempting to... See more
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Company details
- #10 of 232 best companies in Men's clothes shop
- #3 of 61 best companies in Bags and luggage shop
- #7 of 216 best companies in Shoe shop
- #5 of 247 best companies in Ladies' clothes shop
Written by the company
TacTree is a UK based, worldwide distributor of tactical & military equipment including tactical clothing, boots & footwear, bags, backpacks, torches, knives and multi-tools. We also stock an extensive tactical medical supplies range including tourniquets, haemostatic dressings, chest seals, IO needles and complete haemorrhage control kits. We are also proud to be the UK's only 5.11 Select Premium Dealer which means we stock the largest range of 5.11 clothing, gear and equipment in the UK and are able to bring you the best prices and deals both online and through our flagship UK 5.11 Shop in Telford, Shropshire where you can get your hands on the 5.11 gear and try it before you buy. With an extensive range of tactical clothing and products as well as excellent customer service, TacTree provide an unrivalled service that you can rely on for all your tactical needs...
Tactical Gear from the UK's only 5.11 Select Premium Dealer
Written by the company
- Free UK Delivery
- As standard, all UK orders over £30 are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including 24 hour and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (Parcelforce) text and email notifications you will be provided with a 90minute delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to http://tactree.co.uk/delivery )
- No-Hassle Online Returns
- If you are not happy with your purchase or if it is not suitable, simply return the item to us in it's original condition within 30 days from the date of shipping and we will happily refund or exchange the item for you. Full details about our no-hassle returns policy can be found at http://tactree.co.uk/returns
- Help is just a phone call away
- As well as quick replies to emails we have a dedicated customer service team ready to take your calls and help you find the item you are looking for. Call us on 01952 56 56 70 today.
- Rewards Club - Earn money while you shop
- With our Rewards Club you can earn money while you shop. Simply sign up at http://tactree.co.uk/rewards and shop like you normally would, then at the end of each month you will get a voucher based on your spend to use the following month!
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United Kingdom
- 01952 56 56 70
- sales@tactree.co.uk
- tactree.co.uk
4.9
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Great price really quick delivery…
Great price really quick delivery arrived faster than I expected
28 August 2026
Reply from TacTree
Thank you for your review, Marc. We're delighted to hear that you found our prices competitive and that your order arrived even faster than expected.
- Ryan
Reply from TacTree
Thank you for your review, Dan. We're delighted to hear that you've chosen TacTree several times and continue to have a positive experience with us. We look forward to you shopping with us soon.
- Ryan
Great service from Tac Tree as usual
Great service from Tac Tree as usual. Ordered a pair of boots and came the next day. Easy ordering and courier gave me a hour time slot for delivery. Will be ordering from this company again.
28 August 2026
Reply from TacTree
Thank you for your review, Gary. We're delighted to hear that you've had another great experience with TacTree. It's great to know that your boots arrived the very next day and that both the ordering process and delivery experience were smooth and hassle-free.
- Ryan
Tactree and 5.11 "always is ready and always will be ready""
I first discovered the 5.11 tactical brand in 2010 whilst working overseas. All the contractors chose this brand, and the brand was being sold on military bases for a reason. The best tactical clothing money can buy. Small and important details like comfort waistband and 7 belt loops and YKK zippers that none of the competition seems to understand are so necessary whilst being deployed. On many contracts laundry service is known as the "atomic wash" 😳. Whatever you put in the laundry always comes back two sizes smaller. All clothing except 5.11 clothing which keeps it's size and doesn't shrink. Tactree have been nothing but helpful. Yes 5.11 brand isn't cheap and isn't a brand I can afford to buy often these days but quality comes at a price and receiving their product is something to look forward to. An event. Long may the tactree=5.11 partnership continue!!
1 September 2026
Unprompted review
Reply from TacTree
Thank you for such a fantastic review Ashley. We're delighted to hear about your experience with 5.11 Tactical and that the quality, durability, and attention to detail have consistently lived up to the demands of your work. It's always great to hear feedback from someone with real-world experience using the gear in challenging environments.
We're also incredibly grateful for your kind words about TacTree. Providing the best possible service alongside premium brands like 5.11 is something we're very proud of. We couldn't agree more that quality gear is an investment, and we're honoured to be part of that journey.
- Ryan
Reply from TacTree
Thank you for your review, Bob. We're delighted to hear that you received first-class service.
- Ryan
Reply from TacTree
Thank you for your review, Adina. We're delighted to hear that you're happy with the quality, found the sizing accurate, and were pleased with the fast delivery.
- Ryan
My mistake put right by TAC Tree Customer Services
Order was sent via Royal Mail, and parcel was returned because I had made a mistake when auto fill put in the address without including that it was my company address.
My fault entirely so I contacted TAC Tree customer services.
They replied straight away, looked out for the returned parcel and re-sent via DPD.
I was talking to them throughout the time and getting updates.
So different to many on-line experiences I've had before.
Highly recommend them, first class a positive experience and outcome .
29 August 2026
Unprompted review
Reply from TacTree
Thank you for your fantastic review, Andrew. We're delighted to hear that our team was able to help resolve the delivery issue and keep you updated throughout the process. Mistakes can happen, but we're pleased we could get everything sorted quickly and arrange for your parcel to be re-sent successfully. Your kind words about our customer service mean a lot to us.
- Ryan
Top quality
I purchased the 5.11 Rush24 backpack and was not disappointed. Product came exactly how it was described in the listing and the quality is unmatched. Couldn’t recommend a better backpack.
26 August 2026
Reply from TacTree
Thank you for your fantastic review. We're delighted to hear that you're so pleased with your 5.11 RUSH24 Backpack. It's great to know the pack arrived exactly as described and that the quality has lived up to your expectations.
- Ryan
Great price cheaper than anywhere else…
Great price cheaper than anywhere else and arrived in 48hours from order. Tremendous
27 August 2026
Unprompted review
Reply from TacTree
Thank you for your fantastic review, Wayne. We're delighted to hear that you found our price to be the best around and that your order arrived within 48 hours. Providing great value and fast delivery is exactly what we aim for.
- Ryan
Reply from TacTree
Thank you for your review, Simon. We're delighted to hear that you were happy with our quick dispatch, competitive pricing, and the care taken in packaging your order.
- Ryan
Great communication and customer…
Great communication and customer service! Definitely use in the future
21 August 2026
Reply from TacTree
Thank you for your review, Ian! We're delighted to hear that you were happy with our communication and customer service. We really appreciate your support and are thrilled to hear you'll be using TacTree again in the future.
- Ryan
Great customer service
I sent for 2 pairs of trousers 1 pair of jeans 2 tee shirts and a sweatshirt all except the jeans were a perfect fit and really good quality, (and look great), the jeans VIKTOS GUNFIGHTER RR however size 34 were too big I measured them at 35 and with the stretch in the waist nearly a 37, so I contacted TacTree who got back to me right away sent me details of how to return the jeans and immediately they had arrived back
sent out a size 32 which did fit well. The VIKTOS GUNFIGHTER RR jeans really good if you are muscular in the leg. Great customer service as always and that’s why I keep coming back.
21 August 2026
Reply from TacTree
Thank you for your fantastic review. We're delighted to hear that you were pleased with the quality and fit of the clothing, and that everything looked great too. We're sorry that the original pair of VIKTOS Gunfighter RR jeans wasn't quite the right fit, but we're pleased we were able to get the exchange sorted quickly and smoothly for you.
Your feedback on the sizing is really helpful, and we're glad the replacement size worked out much better. It's great to hear that the jeans are a good option for those with a more athletic build.
Thank you again for your kind words about our customer service. Loyalty like yours means a lot to us, and we're proud to be your go-to choice. We look forward to you shopping with us again soon!
- Ryan
Brilliantly priced quick delivery 👏🏻👏🏻👏🏻
25 August 2026
Reply from TacTree
Thank you for your review, Colin. We're delighted to hear that you found our prices competitive and were pleased with the quick delivery.
- Ryan
Good return process
Ordered a pair of gloves that were unfortunately too small for me however I set up an exchange with them for the next size up which was a fast and smooth process
12 August 2026
Reply from TacTree
Thank you for your review, Will. We're sorry that the original gloves weren't quite the right size, but we're delighted to hear that the exchange process was quick and hassle-free. We always aim to make things as easy as possible for our customers.
- Ryan
I live in Jersey …
I live in Jersey Channel islands they arrived so quick I was amazed...I order lots of stuff.
HAIX BOOTS are like slippers.
Price was great compared to Haixs own website.
25 August 2026
Reply from TacTree
Thank you for your fantastic review. We're delighted to hear that your order arrived so quickly in Jersey and that the delivery exceeded your expectations. It's also great to know you're enjoying your HAIX boots and finding them as comfortable as slippers.
- Ryan
Brilliant service
Brilliant service. Boots despatched and received in a couple of days. Boots extremely comfortable. My second pair , different types . Can't fault you .
25 August 2026
Reply from TacTree
Thank you for your review, Mark. We're delighted to hear that your boots were dispatched and delivered so quickly, and that you're finding them extremely comfortable. It's especially great to know this is your second pair and that you've been pleased with both styles.
- Ryan
I was very pleased with TacTree the…
I was very pleased with TacTree the service was excellent very professional and the delivery was very quick and the item was at a good price
24 August 2026
Reply from TacTree
Thank you for your review, Shaun! We're delighted to hear that you were pleased with our service and found everything to be professional from start to finish. It's great to know your order arrived quickly and that you felt you received good value for money.
- Ryan
Reply from TacTree
Thank you for your review, Kevin! We're delighted to hear that you were happy with our super-fast service.
- Ryan
Item quality better than expected and…
Item quality better than expected and delivered on time.
19 August 2026
Reply from TacTree
Thank you for your review, Andy. We're delighted to hear that the item exceeded your expectations and that it was delivered on time.
- Ryan
Found tactree to be excellent both…
Found tactree to be excellent both times I’ve used them. Fast delivery and genuine item.
18 August 2026
Reply from TacTree
Thank you for your review, Matt. We're delighted to hear that you've had an excellent experience with TacTree on both occasions you've shopped with us. It's great to know that you were pleased with our fast delivery and that the items met your expectations.
- Ryan
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