Good prices for decent products. What really stood out was the customer service - I had regular e-mails regarding the progress of the order and even phone calls to apologise when it was taking longer... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Medic and soon to be tactical medic here. Bought the Leatherman Shears with carrier and engraving. The product arrived in pristine condition with the customised lettering. Arrived very shortly after... See more
Company replied
Just bought a pair of Leatherman Raptors from MedTree. The custom engraving looks fantastic and adds a great personal touch so they won't get mixed up with anyone else's gear. Seamless ordering, fast... See more
Bought a stethoscope (ADC adscope lite 619) online from MedTree for a medical student. It is reasonably priced and works well for pre clinical use. The product arrived in good time and in good conditi... See more
Company details
- #9 of 16 best companies in First aid station
- #7 of 27 best companies in Hospital equipment and supplies store
Written by the company
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Written by the company
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United States
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
4.8
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Didnt get what I ordered, rectified soon
Didnt get what I ordered, tried to make contact but no response as yet. They made contact and nee item in post. Thank you
17 August 2026
Unprompted review
Reply from MedTree
Hi,
We're sorry to hear that you've received the wrong item and that you've been unable to get a response so far.
This certainly isn't the experience we want our customers to have. We'd like to investigate this as a priority and get the issue resolved for you as quickly as possible.
Please contact us at sales@medtree.co.uk with your order number and a photo of the item received, or reply to our email if we've already been in touch, and we'll work to put things right straight away.
We apologise for the inconvenience caused and look forward to resolving this for you.
- Ryan
Arrived as described and on time
Arrived as described and on time. I am very pleased with my purchase
25 August 2026
Reply from MedTree
Thank you for your review, Dave. We're delighted to hear that your order arrived on time and exactly as described. It's great to know you're pleased with your purchase
- Ryan
Looking after my feet perfectly…
Looking after my feet perfectly priceless worth every penny 👌 my feet feel like there in slippers.
24 August 2026
Reply from MedTree
Thank you for your fantastic review, Teresa! We're delighted to hear that your purchase has been looking after your feet so well. There's no better compliment than hearing they feel like they're in slippers!
- Ryan
Always a great service
Always a great service, good prices for great branded goods. Very reliable
19 August 2026
Reply from MedTree
Thank you for your fantastic review, Dean. We're delighted to hear that you've consistently received great service and found our prices competitive on the quality brands we stock. Reliability is something we pride ourselves on, so it's wonderful to know that's been your experience.
- Ryan
Quick delivery hassle free web site and…
Quick delivery hassle free web site and item as described great service.
18 August 2026
Reply from MedTree
Thank you for your review, Satah! We're delighted to hear that you found our website easy to use, your order arrived quickly, and the item was exactly as described.
- Ryan
Both orders were dispatched quickly
Both orders were dispatched quickly. Items were good quality. Overall very happy.
17 August 2026
Reply from MedTree
Thank you for your review, Will. We're delighted to hear that both of your orders were dispatched quickly and that you were pleased with the quality of the items received. It's great to know you're overall very happy with your experience.
- Ryan
Leatherman Shears with Engraving
Medic and soon to be tactical medic here. Bought the Leatherman Shears with carrier and engraving. The product arrived in pristine condition with the customised lettering. Arrived very shortly after ordering - was expecting weeks. Really happy with the delivery service and the friendly navigation of website. It also gives a preview of what your engraving would look like prior to ordering, which is a major plus.
Will definitely come back again and recommend this store to colleagues.
7 August 2026
Reply from MedTree
Thank you for your fantastic review, Brian. We're delighted to hear that you're pleased with your Leatherman Raptor Shears and Holster. It's great to know everything arrived in perfect condition and much sooner than expected.
We're especially pleased that you found the engraving preview helpful and that navigating our website was straightforward. We aim to make the ordering process as easy as possible, so it's wonderful to hear that reflected in your experience.
- Ryan
A very easy ordering
A very easy ordering process, combined with quick dispatch and delivery of quality products, made this purchase a pleasure to complete thank you
20 August 2026
Reply from MedTree
Thank you for your review, Darren. We're delighted to hear that you found the ordering process simple and enjoyable, and that our quick dispatch and delivery helped make your purchase a smooth experience from start to finish.
- Ryan
Good prices, decent products excellent service
Good prices for decent products. What really stood out was the customer service - I had regular e-mails regarding the progress of the order and even phone calls to apologise when it was taking longer than expected (they offered a refund if I chose not to wait the extra few days it was taking). And this was for a very small order that you might not have expected them to worry too much about. I thoroughly recommend this company.
14 August 2026
Reply from MedTree
Thank you for your fantastic review, Stuart. We're delighted to hear that you found our prices competitive and our products to be good value. It's especially great to know that our customer service stood out, as we always aim to keep our customers informed and supported throughout their order journey. We believe communication is key, regardless of the order size, so we're pleased that our updates and follow-up calls made a positive difference to your experience.
- Ryan
fast and easy transaction with speedy…
fast and easy transaction with speedy delivery. thanks
19 August 2026
Reply from MedTree
Thank you for your review, Paul. We're delighted to hear that you found the ordering process quick and easy, and that your delivery arrived promptly.
- Ryan
Good price product compared to…
Good price product compared to competitors. Kept informed re delivery which was quicker than that estimated.
11 August 2026
Reply from MedTree
Thank you for your review, Ruth. We're delighted to hear that you found our pricing competitive compared to other retailers and that we kept you updated throughout the delivery process. It's great to know your order arrived even sooner than expected.
- Ryan
Reply from MedTree
Thank you for your review. We're delighted to hear that we've consistently had what you need in stock and that our delivery service continues to meet your expectations.
- Ryan
Happy with the product and the…
Happy with the product and the delivery. I ordered a boot to protect one of my heels from a level 2 pressure sore. Spasms move my legs. I no longer have to worry about breaking the skin when the affected leg jumps around.
14 August 2026
Reply from MedTree
Thank you for your review, Andrea. We're delighted to hear that you're happy with both the product and the delivery. It's especially rewarding to know that the boot is helping to protect your heel and provide some peace of mind. We hope it continues to offer the comfort and protection you need.
- Ryan
Reply from MedTree
Thank you for your review, Dave. We're delighted to hear that your item was exactly as described and that you found the ordering process easy and our pricing competitive
- Ryan
Very fast delivery,no problems at all…
Very fast delivery,no problems at all and would’nt hesitate to order again
Thank you
14 August 2026
Unprompted review
Reply from MedTree
Thank you for your review, Paul. We're delighted to hear that your order arrived quickly and that everything went smoothly with no issues at all.
- Ryan
Good quality items good price and fast…
Good quality items good price and fast dispatch
3 August 2026
Reply from MedTree
Thank you for your review. We're delighted to hear that you were happy with the quality of the items, found them to be good value for money, and were pleased with our fast dispatch service.
- Ryan
Almost everything I required was in…
Almost everything I required was in stock. I was informed by email as to which item was on back order.
Promptly dispatched and well packaged. Thank you
3 August 2026
Reply from MedTree
Thank you for your review, Robert. We're delighted to hear that we had almost everything you needed in stock and that our communication kept you informed about the item on back order. It's great to know your order was dispatched promptly and arrived well packaged.
- Ryan
Reply from MedTree
Thanks for the review, Jack! We're pleased to hear that it was easy to order at a good price and the delivery arrived as quickly as expected.
- Ryan
MedTree had the items I needed
MedTree had the items I needed. They were dispatched promptly and arrived on the day notified.
3 August 2026
Reply from MedTree
Thank you for your review. We're delighted to hear that we had the items you needed and that your order was dispatched promptly and arrived exactly when expected.
- Ryan
Reply from MedTree
Thank you for your review, Dave. We're delighted to hear you were happy with our swift service and that your order arrived safely. We look forward to you shopping with us soon.
- Ryan
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