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Trailberg Reviews 

3,177
•
TrustScore 4.5 out of 5

4.4

Activewear shop
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Review summary

Created with AI, based on recent reviews

Considering 953 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting items look and feel good, are comfortable, and maintain their condition well. Many people highlight the excellent service, appreciating quick responses and efficient handling of inquiries or order adjustments. Reviewers also commend the fast and reliable delivery, often with helpful updates, making the ordering process smooth. However, some customers also noted significant delivery issues, including missing parcels, unexpected delays, or couriers failing to deliver as expected. Additionally, a few people experienced quality concerns like faulty zips, bursting seams, or logos peeling after washing, which did not meet their expectations.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the comfort, design, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that many items are comfortable,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and... See more

Service

Customers had positive experiences with service, consistently praising its promptness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every item of Trailberg clothing we have received has been such high quality. Not only does it look good, it feels good, every tracksuit we have bought is so comfortable. Customer service is amazing a... See more

Company replied

Rated 5 out of 5 stars

Amazing, I washed my partners trailberg tracksuit in washing machine on 30 degree wash.. as stated. The logo had come off.. I used 0 heat or anything. I emailed trailberg… which was absolutely amazing... See more

Company replied

Rated 5 out of 5 stars

Purchased items for my teenager. Trailberg is one of his favourite brands, the clothing is excellent quality and he feels & looks totally on trend. (He should be a brand model). Website is easy t... See more

Company replied

Rated 5 out of 5 stars

TRAILBERG ARE A BRILLIANT Company to buy from . There styles and designs are beautiful, my Son who bought nearly £500 worth of clothes is extremely happy . The Customer Service is at the top the be... See more

Company replied

Company details

  1. #83 of 128 best companies in Activewear shop
  2. #83 of 147 best companies in Sportswear Shop
  3. #12 of 17 best companies in Sportwear manufacturer

Written by the company

Our clothing is designed with the needs of mountain runners in mind, providing you with the freedom of movement, breathability, and durability you need to tackle even the toughest trails. Whether you're running through the high alpine meadows or climbing steep ascents, our gear is built to keep up with you every step of the way.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(3,177)

872 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thankyou I received my order

Thankyou I received my order, thanks to Shane at trailberg … when I made my purchase for some reason it had left out my name and address so I had to get in contact with trailberg to ask them to add my address to my order, thanks to Shane he got my order out on time and to the right address. Love my set that was for my birthday off my son 🙂

12 July 2026
Unprompted review
Rated 1 out of 5 stars

they dont care about you !!!!!!!!!!!!!!!!!!

do not use this company I have spent over £300 with this company over two orders The second order never got delivered I tried to contact DPD with no luck I also went back to the company and said please can you send me out my order again They said nothing to do with us go and contact DPD unfortunately I'm a customer who has paid my money for my clothes and I was brushed off and disregarded like I was worthless As somebody who runs a big national company This was very damaging and thus will cross the company future sales with myself bad reviews I would like to say to trailberg that they should have a look at the internal systems and maybe think about treating their customers better in future I will be shopping elsewhere for the foreseeable future

9 June 2026
Unprompted review
Rated 5 out of 5 stars

love

I’ve never ordered from Trailberg before. I used a discount code from my daughter in law giving me 10% off. These could be the most comfortable leggings I own! Love the quality and design. Delivery was so quick too

18 May 2026
Unprompted review

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