You were a Godsend when I found you, and I am very grateful. Even though it means paying fees. I was going through a tough time before I became a Pockit account holder. Whenever I have query custome... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great concept. Great offers, incentives and ways to earn, spend and use the the account! The set up during the application didn’t seem straight forward & appeared to be a bit back and forth, but once... See more
Company replied
Pockit have been exceptionally helpful with everything (payments etc.) when I contacted them, they have fantastic customer support, people who are not bothered by a numpty like me asking stupid questi... See more
Company replied
Company details
- #134 of 168 best companies in Non-bank financial service
Written by the company
Send money to others with one click, get your own tap-and-pay contactless MasterCard, and pay in by cash or bank-transfer. You can also get paid directly from your employer!
Contact info
London, United Kingdom
- 0203 322 9170
- www.pockit.com
4.3
Excellent
24k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Had a very good experience with pockit…
Had a very good experience with pockit very reliable and an all round amazing service never had a problem with my account
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Pockit
We are so pleased to hear such wonderful feedback. Thank you for taking the time to share your positive experience with us.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so pleased to hear that you're happy with the speed of our payment processing. Thank you for sharing your positive experience with us!
Many thanks,
The Pockit Team 💛
It’s a great app although a little…
It’s a great app although a little excessive in the fees
23 July 2026
Reply from Pockit
We're so glad you enjoyed your experience with us. We truly appreciate your kind words and positive feedback!
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so pleased to hear that you found our product excellent and easy to use. Thank you for sharing your positive feedback with us!
Many thanks,
The Pockit Team 💛
Wonderful service!
23 July 2026
Other than the account reviews pockit…
Other than the account reviews pockit is what it says on the tin
23 July 2026
Avoid
Not a great company to deal with, went to them with a simple query and am stuck in a loop of asking for updates to get my own money back and receiving responses saying they’re looking into it, no timeframes given. Avoid!
17 July 2026
Unprompted review
I just like the convenience of the card
18 July 2026
Reply from Pockit
We're so glad to hear you find the card convenient! We appreciate your positive feedback.
Many thanks,
The Pockit Team 💛
"I want to spend my 120 pounds
"I want to spend my 120 pounds, but you put conditions in front of me and told me I have to wait 6 weeks to get my own money back. Why are you doing this?"
13 July 2026
Reply from Pockit
We understand your frustration regarding the waiting period for your funds. We aim to process all requests as efficiently as possible, and we are always working to improve our systems to minimise such delays. We appreciate your patience as we address this.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so pleased to hear you find our app very good. Thank you for your positive feedback; we truly appreciate it.
Many thanks,
The Pockit Team 💛
Good customer service
22 July 2026
Reply from Pockit
Thank you for your positive feedback; we truly appreciate it.
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your positive feedback; we truly appreciate it.
Many thanks,
The Pockit Team 💛
Reply from Pockit
Thank you for your positive feedback; we truly appreciate it.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We appreciate your kind words about our app and are so happy to hear it's very smooth for you! Thank you for recommending it.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We're so happy to hear you find our app nice and easy, and that you enjoy it very much! Thank you for your positive feedback.
Many thanks,
The Pockit Team 💛
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