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SALAD Reviews 

16,502
•
TrustScore 5 out of 5

4.9

Non-bank financial service
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Review summary

Created with AI, based on recent reviews

Evaluating 3,940 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the efficiency and ease of the service, noting the straightforward application process and quick response times. Many people appreciate the excellent customer service, often mentioning the fast payment processing and the clear, understandable terms provided. Reviewers frequently receive funds rapidly, sometimes within minutes or hours, and find the overall user experience to be effortless and supportive. However, some customers also noted issues with application declines, sometimes without clear reasons or despite previous positive experiences. A few other people also felt that customer service could be unresponsive, citing automated replies or unhelpful interactions when seeking support.

What people talk about most

Service

Users describe positive interactions with service, highlighting its helpfulness, efficiency, and speed in... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and speed of the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease and speed of the... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick decisions and fast... See more

Customer service

Clients share positive opinions on customer service, often highlighting the quick, easy, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient and easy to use Very easy to contact customer services, with multiple choices and I didn't see an AI chat bot. Which means a human will deal with your request.

Rated 5 out of 5 stars

Process was so easy. No telephone calls to speak with anyone. Money received very quickly. Good payment plan better than others I looked at before. Have used them in the past and will always be the on... See more

Rated 5 out of 5 stars

Very easy from start to finish at obtaining a loan and loan paid into my account same day within an hour

Rated 5 out of 5 stars

I came across the site after reviewing my options. They kept everything simple and responded within 24 hours and made everything easy to understand and really helped me out at the end of the day. Rate... See more

Company details

  1. #17 of 168 best companies in Non-bank financial service
  2. #11 of 107 best companies in Alternative Financial Services
  3. #7 of 108 best companies in Financial Institution
  4. #3 of 29 best companies in Loan agency

About SALAD

Written by the company

We’re providing borrowers with an alternative type of lending. How are we doing this? By using a completely new method of affordability assessment removing the need for a strong credit score. We assess our applicants on the here and the now, because when it comes to lending…You’re more than your score. We also provide free benefits checking that enables anyone to ensure they are claiming all they’re entitled to. APPLY NOW About Open Banking Benefits Checker

Affordable Lending For Workers

Written by the company

Using Open Banking we ensure fair, affordable lending for workers across the UK. We believe you're more than your score, our assessment doesn't require a strong credit score enabling you to access credit when you need it.

Contact info

4.9

Excellent

TrustScore 5 out of 5

17k reviews

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4.9

All reviews

(16,502)

3,824 reviews in the last 12 months

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