Monetas Reviews 

116
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, most reviewers were let down by their experience overall. Many customers reported unexpected payments and recurring subscriptions, often stemming from an initial verification fee after applying for a loan. They felt misled, finding themselves enrolled in a monthly service instead of receiving the expected loan. Reviewers also struggled with the website and customer service when attempting to understand charges or cancel these unexpected subscriptions. However, some customers also noted positive aspects, particularly regarding the budgeting tools and affordability assessment. A few people found the affordability score realistic and appreciated how it helped them understand their finances based on actual income and spending.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment practices, frequently reporting unauthorized... See more

Subscription

Users describe negative interactions with subscription services, often reporting that they were enrolled in... See more

Price

Clients share negative opinions on price, with many reporting unexpected charges and fees. Customers were... See more

Website

Reviewers highlight negative aspects of the website, with many advising caution when providing personal... See more

Service

Consumers find the service to be negative, with many reporting that they were charged for services they never... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was taken out £1.99 and then £28.00 without my permission I don’t even know when I visited this horrible sites. If people out there never report this scammers they will continue the evil doings.. I... See more

Rated 1 out of 5 stars

I'm not surprised to see that this outfit does not respond to its clients on here. They are a properly dodgy bunch of chancers who offer loans, then decide it should be 'a different product' that... See more

Rated 1 out of 5 stars

THIS IS A SCAM. They pretend to offer you a loan, then steal £1.99 from your bank. Then force you into a useless subscription taking £28 from your bank. They prey on people in need of extra finance's.... See more

Rated 1 out of 5 stars

DONT EVEN DARE PUT YOUR ACCOUNT DETAILS ON THIS SITE. I APPLIED FOR A LOAN ON A GENUINE SITE AND SOMEHOW THIS COMPANY MANAGED TO GET MY DETAILS AND PRETEND THEY WOULD OFFER ME LOAN. WHEN I PUT MY CA... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

116 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(116)

116 reviews in the last 12 months

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Rated 1 out of 5 stars

Apauling thieves really.As everyone…

Apauling thieves really.As everyone else has said,I looked for a loan,they took 15 pence two weeks ago,I didn't even realise,every day sine they have tried to take £29.95 but I had moved all my money to my savings account,today I noticed they had managed to get a pending payment.My banks fraud team is on it like sonic.Monetas has said its they have voided the amount,but is still there,I can't even do my online shop because I can't put any money in my current account.I am disabled,but not stupid.ive been in talks with them all day.frauds absolute frauds.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammers...they have a glossy website

Scammers...they have a glossy website, when calling after hours it all sounds very professional.
When ringing them, it is an international dialng tone that rings out. Finally i speak to a man who was shocked that i had got hold of them. Apparentntly based in Manchester.
They are crooks, and should be dealt with.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute fraud of a company

Absolute fraud of a company. I used this site for a 15p loan eligibility check. Without my explicit consent, they used that 15p transaction to trap me into a £29.99 monthly premium subscription!! Do not give this website your details!

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Predatory scam trapping people looking…

Predatory scam trapping people looking for loans - Avoid!

Absolute fraud of a company. I used this site for a 15p loan eligibility check. Without my explicit consent, they used that 15p transaction to trap me into a £29.99 monthly premium subscription!! Do not give this website your details!

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Would give it no stars

Would give it no stars. Absolute scam. Fraud. You can't log into their website, deapite it asking for your phone number/email. Absolute breach of privacy as they must use your phone number for something else nefarious. Woke up this morning to declined payments from my bank- Monetas has charged me (without ever telling me) about subscriptions i never made. Never had. I never gotten to use any of the service to be charged.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Just has them say 350 pound but we’re straight to another site afterwards after they had all my bank details . Lying horrible dishonest company

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Fraud

Due to a bereavement. I made an enquiry about a possible loan and entered details on loan website. I did not take a loan in the end. Recently checked my bank account and noticed several deductions of 29.99 Monetas. Despite my very clearly saying to them I never signed up for their financial services, they insist that I did. At no time whatsoever did I either want or request the service they offer. They used my details for a loan application and completely misused these. They refuse to refund my money and call centre worker days he is not a representative of the company despite taking calls on their behalf. Also said it was my fault for not noticing money taken within 14 days. Avoid this company like the plague and never fall into trap of providing your bank details to them if you don't want money taken from your account without your consent

1 July 2026
Unprompted review
Rated 2 out of 5 stars

They unexpectedly took nearly £30 from…

They unexpectedly took nearly £30 from my bank. I called them and they cancelled my apparent subscription and said the money would drop back into my account as it was still pending. If the money doesn’t come back I will call my bank and dispute the charges. I don’t remember signing up for anything to do with the but at last it got sorted quickly or this would’ve been a one star review.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

I just lost.my.mother

I just lost.my.mother. Haven't even cremated her yet..I needed a loan to cover costs. I specifically did not tick the free trial subscription box as I was stung that way before. Yet they went ahead and took £29 out of my account.anyway. Not only that but took.it 2 days later. A subscription fee is supposed toncomenoutnat the emd of the trial. Thesenare just evil people. Agyer my mums funeral aim.goimgntomspemdnas lomgmasnitntakesntomlersonalynfimdnthem innlerson and see what.its like to recieve 10 glasgow kisses.bQhat kimd of scumbagnrobs a guy kf £29 while henwas looking.formamloammto.nuery hks mothersnstill.wram.dead body?

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! This company takes money out of your account without permission, has taken over £60 from me.i have never had a product or service from them they got my details from a legitimate site i was on, absolute joke and they don't issue refunds for the money they have stolen.

25 May 2026
Unprompted review

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