iMusic Reviews 

THE BEST and easiest music shop online to deal with.

I was a little unsure about purchasing from this site at first (as I am on the other side of the world) and didn't know much about imusic.dk but they were pretty much the only place left in the world that still had the product in stock. However, there was no cause for concern as their communication and service was outstanding. When I did receive the items, unfortunately there was a manufacturing defect on one of them (no fault of theirs) even though the rest of the set was exactly what I was expecting. When I approached them to see what could be done about the defect, they were amazing to deal with and found a solution to the issue immediately. I wouldn't hesitate to purchase from here again. Knowing that they stand by their brand and will work with the customer if things go awry has put them right up at the top of my list of top online shops to purchase from. Well done team A+

Excellentxalbum at a great price.Great service and very good postal service
.Well recommended.

I placed a preorder around June 1 that was later delayed. I completely understand that’s outside the store’s control and is ultimately up to the record label. The reason I’m giving a lower rating is because of the lack of communication. Customers shouldn’t have to reach out first to find out what’s going on. The first time I emailed, I received a helpful response. After that, I sent two follow-up emails over the following weeks and never received a reply. Eventually, I sent one final email asking to cancel my order since several other retailers had listed the same releases with confirmed dates. Ironically, I received a cancellation confirmation within five minutes. I appreciate how quickly they processed the cancellation, but being ignored after multiple attempts to get an update was disappointing. I was willing to keep waiting for my order, but the lack of communication changed my mind.

Great price for vinyl. Was kept informed of progress throughout the ordering, despatch and delivery process. Goods delivered well packed and in perfect condition. Would recommend and use again in the future.

For a European transaction this was faultless
Great service,superb item
Very happy

Unfortunately, I had to return my order. I sent it back to the German address it came from. To this day, I haven't received any response or my money back! In my opinion, iMusic is completely untrustworthy.

Super Scandinavian Music.
Excellent price CD + Postage (Tracked).
Delivery from Denmark to UK 10 days after placing order
Arrived very well packaged & in perfect condition.
Excellent communication & very friendly.
I will be purchasing from them again soon.
Very happy & satisfied customer.

Outstanding service!! Great selection!! Wonderful shopping experience!!

Payed extra for fast shipping. After 10 days still nothing. Order no. 13729176. In stock, already trackingnumber, label created. Mailed already, no answer at all. Unbelievable. And then an answer like this, no solution at all. Ordered 8th of July, today 21th of July my second mail. Ordered for fast shipping, because it was a present.

I ordered a special UHD edition from iMusic on June 22 and eventually received it on July 16. Unfortunately, I had bought it as a birthday gift and needed it by July 11.

I understand that shipping delays can happen, and sometimes things don’t go as planned. That part, while disappointing, is understandable.

What really let me down was iMusic’s customer support. I contacted them to ask about the delay, but I didn’t receive any reply for more than a week. By the time they finally responded, I had already attended the birthday celebration empty-handed. Their only response was essentially, “If you want to cancel the order, you may,” which felt neither helpful nor customer-oriented.

The product itself arrived in good condition, but the lack of communication and poor customer service made the overall experience very disappointing.

I’ve purchased quite a bit of vinyl from Imusic. Always the most competitive prices and always deliver on time if not early. Very well packaged. Great company to deal with. Will carry on using well into the future.

Exo - Reverxe album. Quick delivery and good packaging. I always check iMusic first no matter what genre I'm buying!

Excellent service. Fast shipping and tracking.
Would highly recommend for music delivery.

Quick service — 6 days from Denmark to Seattle!

I was looking for a very specific album from years ago and they had it! I ordered and it arrived very quickly.

Perfect many thanks

Great service, quick and efficient

Great comms and fast shipping to UK. Good price and item exactly as described, recommended!

The company kept me very informed with my order as it was coming from abroad, and they took great care in packaging my vinyl record. Very happy with their service and would definitely recommend!