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Muziker Reviews 

4,045
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 543 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing and the wide selection of quality items available for music and craft projects. People also appreciate the swift delivery service, noting that packages are generally wrapped properly and arrive in good condition. Buyers often mention that shopping on the website is easy and straightforward. However, some customers also noted experiencing unexpected shipping delays, with orders taking weeks to arrive at their destinations. A few reviewers were not happy with receiving damaged goods or encountering difficulties when trying to resolve carrier issues. Others mentioned that communication regarding lost parcels could be frustratingly slow.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items match descriptions well and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast shipping times and on-time... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items are well-made and meet... See more

Price

Reviewers highlight positive aspects of price, noting that costs are competitive, reasonable, and often... See more

Order

People report ambiguous experiences with order processes, showing a distinct split in customer satisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Buying and communication from your customer service was easy. But the time between payment done and shipping was too long and no updates.(from 28th May till 2nd June). And during shipping parcel did'... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’ve ordered macramé cords from Muziker several times, and my experience has always been excellent. They offer a fantastic variety of products, making it easy to find exactly what I need... See more

Company replied

Rated 5 out of 5 stars

My first purchase from Muziker with delivery to Finland. Item was as described, delivery time as promised and customer service answered very fast when I had one question to them. So I'm new satisfi... See more

Company replied

Rated 5 out of 5 stars

Great store with reasonable prices on artsy goods! I ordered macrame cords, and it turned out to be much cheaper than in the local art supplies stores in Helsinki. Free and fast delivery made the purc... See more

Company replied


Company details

  1. Musical instrument shop
  2. DJ Supply Shop
  3. Electronics store
  4. Recording Studio
  5. Sheet Music Shop
  6. Home audio shop

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(4,045)

724 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Muziker for Musicians

Order and delivery superb, great stock of equipment and important great prices

16 August 2026
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 2 out of 5 stars

Retour hell

Everything was fine with my order and I could easily pay, but when I wanted to send a product back it was a hassle not worth doing so I didn’t even bother.

16 August 2026
Rated 5 out of 5 stars

Very good store

Very good store. Highly recommended...

14 August 2026
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Solid music and art store

Everything came very neatly packaged and in perfect condition. The store has a lot of variety and a large collection of music artists. Only wanted to buy a sketchbook, ended up with 2 CDs of my favourite artists as well.

25 July 2026
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Earpads purchase.

Bought some Dekoni pads for my DT880's and Focal Elegia's from them, Quick delivery, good price and trouble free experience.

Definately will buy from them again.

11 August 2026
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Super service

13 August 2026
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Quality is good and worth the wait

I got the CD's and tshirts i wanted with good prices. Shipping is generally fast and quality is good.

27 July 2026
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Communication

My records weren't in stock. Communication about availability and expected delivery was excellent.

29 July 2026
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

Better not to use this website

Better not to use this website. Made a payment a week ago, the order is still shown as unpaid and not shipped. Customer service is slow and denying that they have received the money although my bank says that they have received it!

18 August 2026
Unprompted review
Rated 4 out of 5 stars

Excellent!

28 July 2026
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Thank You very much

Thank You very much! The communication was great and delivery fast! 🫶

27 July 2026
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Amazing

Bought a cd for my best friend for a gift. She doesn’t know yet but I’m sure she’ll LOVE IT. The shipping is super fast and the packaging is great. Would recommend five stars

26 July 2026
Muziker logo

Reply from Muziker

Hello,

Thank you for your trust and kind words! Reviews like yours motivate us to keep improving. Wishing you many great musical moments ahead.

Best regards,
Your Muziker Team

Rated 4 out of 5 stars

Well

Well, the first G&L guitar that i ordered, was great. The second one ( also G&L ) was in stock when i ordered it but later on it seemed not to be. So i have to wait until september to get my guitar. Otherwise it would have been the max score

26 July 2026
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

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