Up until recently when I was reading Martin Lewis's blog, I never knew that I could report rent to the credit agencies. It's really helping to improve my score and recording payments will help me to s... See more
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Review summary
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What people talk about most
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Been renting for ages. Fell into the trap. Creditladder was a god send in helping us prove our worth when it came to buying our home. Increased credit score and shown zero missed payments for mortgage... See more
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Great service. Your rent payments are recorded on your credit file, just like other regular payments, building your credit history and maybe repairing it too. Lenders can see how you manage your fin... See more
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Credit Ladder has truly been a game-changer in proving my creditworthiness. I recently moved house, and the certified rent report they provided made the process so much easier—I didn’t have to strugg... See more
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Company details
- Credit bureau
- Alternative Financial Services
- Credit reporting agency
- Non-bank financial service
- Online marketplace
About CreditLadder
Written by the company
If you’re a tenant, CreditLadder can help you improve your credit history and score!
Start ReportingCreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.
Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.
Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.
CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.
CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.
Contact info
Hamilton House, 4A The Avenue, E4 9LD, London, United Kingdom
- help@creditladder.co.uk
- www.creditladder.co.uk
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
CreditLadder team is super friendly
CreditLadder reached me out and solved an issue with my rent payment which wasn’t showing correctly. The team was friendly and solved the issue in no time and with a friendly approach.
23 July 2026
Unprompted review
Fast responsive help with issues as…
Fast responsive help with issues as they arise. It’s a delight to deal with CreditLadder, banks should take a look at how this company operates and take a few pointers.
17 July 2026
Unprompted review
it felt safe to use creditladder in…
it felt safe to use creditladder in terms of information security. however, i still dont know exactly what's the progress of my score and what to expect from it.
14 July 2026
Unprompted review
Reply from CreditLadder
Hi Guilherme
Thanks for your 4-star review!
Happy to help here. If you contact us on help@creditladder.co.uk one of the team will take you through how to check your progress.
Iga Maciejewska
Operations Lead
Have used them for years to report to…
Have used them for years to report to various credit agencies, only stopping as I’ve now bought a house. Always been helpful and efficient whenever I got in contact with them.
2 July 2026
Unprompted review
Reply from CreditLadder
Hi Deanna
Thank you for your kind review! We're so pleased to hear we've been able to support you over the years. Congratulations on buying your new home, we're honoured to have been part of your journey and wish you all the best for the future!
Charmaine Thomas
Customer Service Manager
Credit ladder is a great way of letting…
Credit ladder is a great way of letting the credit agencies know you pay rent regularly. This greatly enhances your score. For 1 agency it’s free to use and just needs periodic updating.
2 July 2026
Unprompted review
Reply from CreditLadder
Hi
Thank you so much for your kind words and review.
Keeley Bentley
Customer Service Advisor
The user experience is fanstic and easy…
The user experience is fanstic and easy to set up. This has actively been improving my credit score!
1 July 2026
Unprompted review
Reply from CreditLadder
Hi Arthur
Thank you so much for your 5-star review and kind feedback!
Keeley Bentley
Customer Service Advisor
Trusted company
Your a trusted company that’s why I like to use you now and again
30 June 2026
Unprompted review
Reply from CreditLadder
Hi Winston
Thank you so much for the kind words and 5-star review!
Keeley Bentley
Customer Service Advisor
I’ve had a great experience using…
I’ve had a great experience using CreditLadder. As a platform, it’s incredibly straightforward, reliable, and does exactly what it promises by helping to recognize regular payments. It’s wonderful to support a dedicated small company that genuinely cares about its users and delivers top-tier service. I highly recommend them to anyone looking for a seamless experience. Keep up the amazing work!
30 June 2026
Unprompted review
Reply from CreditLadder
Hi Habibulrahman
Thank you so much for your wonderful review! We're delighted to hear you've had such a positive experience with CreditLadder. It means a lot to us that you value both our service and our mission. Thanks for your recommendation and support, we'll keep working hard to deliver the best possible experience!
Iga Maciejewska
Operations Lead
Great app and very friendly team.
19 June 2026
Unprompted review
Reply from CreditLadder
Hi Aayush
Thank you for your kind feedback and 5-star review!
Keeley Bentley
Customer Service Advisor
Credit ladder is really helping me grow…
Credit ladder is really helping me grow my Credit, I never knew when you pay your rent credit ladder can add it to Experian, clear score etc etc really boosts your credit monthly 💪
15 June 2026
Unprompted review
Reply from CreditLadder
Hi Tee
Thank you so much for your 5-star review and kind words. Glad we can help!
Iga Maciejewska
Operations Lead
Credit Reporting
They always give a positive credit report to cedit bureau as this boosts my credit score
23 June 2026
Unprompted review
Reply from CreditLadder
Hi Akindele,
Thank you for your 5-star review and kind words!
Kelly Rimmer
Customer Service Advisor
Used it for 3 months and my credit…
Used it for 3 months and my credit score has already gone up 53 points fantastic service
5 April 2026
Unprompted review
Reply from CreditLadder
Hi Adam
Thank you for your 5-star review and kind feedback!
Charmaine Thomas
Customer Service Advisor
Currently renting
Currently renting, but with the intention of buying, CREDITLADDER, makes perfect 🤩 sense in that your monthly payments are added to your Credit Report, via Experian or Transunion. CREDITLADDER do all the hard work and you get the opportunity to improve your Credit Score & own that perfect property!
Truly recommend!
16 June 2026
Unprompted review
Reply from CreditLadder
Hi Gavin
Thank you SO MUCH for the kind words, feedback and 5-star review! 🤩
Kelly Rimmer
Customer Service Advisor
You always ontop
You always ontop of the credit review
And your means of communication is easier
20 May 2026
Unprompted review
Reply from CreditLadder
Hi
Thank you for your feedback and 5-star review!
Charmaine Thomas
Customer Service Manager
Reply from CreditLadder
Hi Grace
Thank you for your 5-star review. We're glad you're enjoying the service.
Keeley Bentley
Customer Service Advisor
Great Service!
Very easy and helpful service to use, and a really good user experience overall with great results!
15 June 2025
Unprompted review
Reply from CreditLadder
Hi Shelley
Thank you very much for your kind words and 5-star review. We're glad to be part of your credit building journey.
Iga Maciejewska
Operations Lead
Does what it says
6 June 2026
Unprompted review
Reply from CreditLadder
Hi Alvaro,
Thank you for your 5-star review and kind feedback.
Charmaine Thomas
Customer Service Manager
I had to end my one year subscription…
I had to end my one year subscription and I was given a 8 month refund. It’s really appreciated
3 June 2026
Unprompted review
Reply from CreditLadder
Hi David
Thanks for your 5-star review. Glad we could be part of your journey towards buying your first home! Congratulations from all of the team here.
Iga Maciejewska
Operations Lead
Accurately Tracks Lump-Sum Rent Payments
I was initially worried that CreditLadder would not be able to track my rent properly because I pay six months’ rent in a single lump sum. I’m thrilled that it can still recognise and track multiple months correctly despite the payment being made in bulk.
3 June 2026
Unprompted review
Reply from CreditLadder
Hi Hetian
Thank you so much for your kind feedback and review.
Kelly Rimmer
Customer Service Advisor
Not overthinking building a credit score
A simple and very good way of building your credit score.
2 June 2026
Unprompted review
Reply from CreditLadder
Hi
Thank you very much for your feedback and 5-star review!
Iga Maciejewska
Operations Lead
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