IR

Ian Randles

United Kingdom

Reviews

Review of Itvx


Rated 1 out of 5 stars

Wow! Really ITV

The worst platform I have ever used in my 52 years on this planet. Phantom fast forward. Plays different shows than requested. What goes on with this absolutely shocking effort of a platform.

Refuse to watch anymore due to blood pressure higher than Everest every time I switch it on

30 May 2026
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Beyond a joke

Worst delivery service. So many parcels gone missing. Escalating this to resolver now as customer service is non existent. Steer clear if you can, why so many companies are still using them is beyond me.

They will respond to this with a phone number to get in touch with. It’s a fake automated phone number to make it look like they care.

8 February 2026
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Carrie

Review of EE


Rated 1 out of 5 stars

Executive complaints team - poor

Had an iasue for 4 months. Issue now been closed with no resolution. Really bad service. Got the run around for months. No WiFi controls through the app as WiFi won’t link to app.
Known fault but they could not fix it and in the end started to ignore me, thanks executive complaints team.
Considering my contract includes WiFi control think this is one for an external body.

2 February 2026
Unprompted review

Reply from EE

Hi Ian, ​

Thanks for taking time to stop by and leave us a review to let us know that you’ve not had the best experience. It would be great to help turn things around and discuss what's happened further.   ​

If you give us a call on 150 from an EE mobile, or 0330 123 1105  from any other phone, you'll be able to speak with one of our guides for help, including raising a complaint about the experience you've had. If you remain unhappy, you can request to take your complaint further.  ​

For other ways to contact us, please visit our website: https://ee.co.uk/contact-ee ​

Thanks Kelsey.

Review of Evri


Rated 1 out of 5 stars

Do not use

Second time on this week. My wife has re ordered goods after them going missing with Evri.

Sadly they are the delivery supplier again, and guess what, no parcels again. Starts delayed then goes missing. Sort your staff out

At least Richard Turpin wore a mask


As standard they respond with an automated response as soon as a negative review is posted. Basically you leave a message and they ignore you and the review is taken down. Classic.
Just take a look at watch dog and see what these useless bunch are doing.

Stop wasting my time and sort my parcels out

5 November 2025
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Carrie

Review of Evri


Rated 1 out of 5 stars

Writing review in hope someone does actually get in touch

Terrible service. Keep putting delivery off and never even attempted . We know have several parcels stuck in this loop with no delivery forecast and no customer service to help. Shocking. If you can select another delivery supplier

Just had a response and they have said leave my details on their ‘phone line’ . Did this already and no response , get a grip everi

Update number 2.
My wife has 6 outstanding parcels , they have said delivery attempted today and we have been at home all day. Lost for words how this company exists

31 October 2025
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of CreditLadder


Rated 5 out of 5 stars

It helps build credit score and achieve your goal

Been renting for ages. Fell into the trap. Creditladder was a god send in helping us prove our worth when it came to buying our home. Increased credit score and shown zero missed payments for mortgage application. Fantastic free service , just apply your rental payment to your account and credit ladder link it to Experian. Brilliant

31 August 2025
Unprompted review

Reply from CreditLadder

Hi Ian

Thanks so much for sharing your experience! We’re thrilled CreditLadder helped boost your score and showcased your rental history for your mortgage application. Congrats on your new home! 🎉

Iga Maciejewska
Operations Lead

Review of EE


Rated 1 out of 5 stars

Stick with BT, EE WiFi 7 issues

Upgraded to EE from BT. WiFi 7 package.

Requested a house move and was told would need to go back to BT to move !
So cancellation of contract, (1 month in ) back to BT to move house and then upgrade to EE once in house .

Absolutely bizarre.


All the while returning kit and receiving new kit, twice.

The activation of the cancellation in a months time also lost me all WiFi controls on my 7 hub! Madness.

Company like EE should have all this sorted, wasn’t even offered any compensation for all the trouble and they admitted it was a fault in their system.

Would not recommend at all.

8 August 2025
Unprompted review

Reply from EE

Hi Ian, thanks for the review.

To start, I'm sorry to hear about the bother you've had when moving over from BT to EE Broadband, as it's not the level of service we aim to provide to any of our customers. We'll definitely want to put this right, especially if you're still trying to get this resolved.

Just so we can discuss this with you, please reach out to our guides over the phone, you can find us on 0330 123 1105 or 07953 966150.

For other ways to contact us, please visit our website: https://ee.co.uk/contact-ee

Take care,
Matty.

Review of Onepoundeliquid

Review of Bellway


Rated 1 out of 5 stars

It’s not what you know

Shocking salespeople
Moreton Jellicoe Gardens plot 220

Plot came up for sale, approached the salesperson who was very rude and dismissive. Went the next day to reserve plot and a couple she clearly knew where there reserving it. Makes sense why she would not engage with us on initial conversation.


Bad sales, put me off bellway all together


Update:


Turns out Bellway operate a snide list so even if you go in off the road ready to reserve like we where on day one of the plot being released you will be put to the bottom of the pile of favoured customers , is this fair ? NO. First come first served, not here.

Terrible operation would not buy from them

Update:

Bellway requested our details, which I happily passed to them. No contact. No nothing. Be careful of pinning your hopes on a Bellway home is all I will say.

9 February 2025
Unprompted review

Reply from Bellway

Hello Ian and thank you for taking the time to share your experience. This isn’t the type of feedback we hope to receive, and we would like to pass your comments along to your divisional team for investigation. We have requested some additional information, if you could please provide this as soon as possible. Many thanks, Team Bellway

Review of ARNE


Rated 5 out of 5 stars

Top quality, best all round clothing

Can not fault what these guys sell. Perfect in every way. Quality, comms and delivery. The fit is perfect and the price is more than fair.
Well done lads, keep up the good work 👍

1 January 2025
Unprompted review

Reply from ARNE

Hi Ian, thank you for your review!

We can't thank you enough for sharing your experience with us and we really appreciate your support!

ARNE

Review of Silentnight


Rated 1 out of 5 stars

Topper not as advertised

Purchased a topper 1000 deep sleep from online shop and the topper was correctly packaged but when used it was clear the topper was no more than 3cm and yet I payed for a 10 cm toooer. Wafer thin. Not impressed.

17 January 2025
Unprompted review

Reply from Silentnight

We've asked for more info so we can try and help turn this around for you. Kind regards Silentnight Brands