Another great experience dealing with Subdial. I worked with Rob to change an existing watch for 2 new watches and they always endeavour to make the deal work. The Subdial space in Farringdon is alwa... See more
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Company details
- #15 of 126 best companies in Watch shop
- #8 of 204 best companies in Online marketplace
Written by the company
Subdial is a home for watch enthusiasts to discover, manage and trade watches. We're turning the traditional dealer model on its head: our network-powered trading model allows users to take control of the collecting journey by accessing a global network of watches that aren't on the public markets.
Contact info
N1, London, United Kingdom
- 020 8068 2930
- support@subdial.com
- subdial.com
Hasn’t replied to negative reviews
Overall very happy with the service…
Overall very happy with the service provided, staff are very responsive giving customer the confidence in the purchase. I will definitely be coming back and encourage others to do so too.
The service is great
The service is great! Communications were perfect, always someone to answer questions when buying or selling.
I've bought and sold on consignment and recieved a lot more cash than i could've if sold privately. The platform is pretty good also.
When it comes to selling, they could have processed the sales payment sooner eg the morning after the 14days period for online sales. I had to remind them to make the payment and I'm still waiting for it to clear in my account. Should be soon though.
Great experience with subdial
Great experience with subdial. Excellent service and support
Sublime Subdial
Another great experience dealing with Subdial. I worked with Rob to change an existing watch for 2 new watches and they always endeavour to make the deal work.
The Subdial space in Farringdon is always nice to be in and look forward to visiting more often for events and watch shopping.
Very good service.
The whole experience was straight forward. Communication was clear and helpful. I'd certainly use them again.
An excellent dealer selling interesting watches in a really professional manner!
I have bought/sold more and one watch with Subdial, but I want to focus on the Royal Oak 15202 I recently bought through them.
I traded in another watch with Rob in order to purchase it and the sale went incredibly smoothly. I knew the market value and he right away gave me an honest price for the watch I wanted to sell.
I'm fortunate to be able to buy most of the watches I want at retail with a small amount of waiting, so the fact Subdial offer watches off the beaten path (read: interesting) and vintage is perfect for me!
I won't get into details but long story short there was a significant problem when it came to picking up my new watch. Rob called me instantly, took responsibility and sat down with me and offered several ways to make it right, which they did!
The reason I mention this is accidents happen. But what's important is how someone remedies it. And after that, I am still more than happy to trade with them. Their range is genuinely eclectic, but well-curated and fairly priced.
Something that instantly put my mind at ease is the face you can see their watchmaking workshop as soon as you walk in. I know what good watchmaking equipment looks like (yes, I'm that nerdy) and they have everything correct. It also turns out that I know of their head watchmaker! I got to see their test results on the quality of how the movement was running and it was the same as my equipment at home and those of the watchmaker at the AP boutique when I went in to have it looked over.
All too often we see either bad reviews or short one sentence positive ones. Having had the privilege to be able to visit watchmakers, brands and boutiques around the world I wanted to write this to make sure that people who are honest and go above and beyond are recognised (especially in this industry where many could be ripped off unknowingly)
I'd recommend Subdial and in particular Rob to friends and family (I already have) and look forward to seeing what they drop every Thursday. I'm already eyeing up my next piece!
Ed and the SD team are Top Gun…
Ed and the SD team were top gun service providers to sell my mid market panerai. The process was very transparent and I was totally comfortable from start to finish. Communication was great, the watch was sold at full listing price within a few days of the drop. Funds forwarded 14 days after the sale. All good.
Great experience selling my watch with…
Great experience selling my watch with Subdial. Regular communication and very professional.
Traded my Rolex in for a more…
Traded my Rolex in for a more interesting and less flashy watch. The trade was handled transparently and professionally. Drop off was swift, I inspected my new watch. Next day my new watch and cash were dispatched. Highly recommended
The best option by miles
Very professional and effective at selling my Laurent Ferrier. All parties benefited and I wouldn’t hesitate to do business again with Karl and the team at Subdial. I love watches and these guys help us enjoy our hobby - buying and selling. Thanks!
Quick response and competitive quote
Quick response and competitive quote. Rapid and secure pick up and payment of funds. Will definitely use again.
The best watch selling platform
Sold several watches through SD now.
Just a great service, from transparent valuation, through to insured collection, incredible photography of product and seamless sales - impressive.
Deal with Rob who does a great job
Deal with Rob who does a great job. Have bought two watches and great service and have some unreal pieces available.
Really good experience all round
Quick, good communication, fast payment and all round very seamless experience. Would continue to use Subdial.
Great service
The team are really easy to speak to and know what they are talking about. I would easily recommend Subdial as a genuine business and would use them again. Thank you
Fantastic company to deal with
Fantastic company to deal with. They gave a very fair PX price on my piece and equally the piece I purchased was well priced and absolutely unworn as promised. I’m so fussy and I for sure must have tested their patience 😂 but this never showed and they were only ever enthusiastic, professional and helpful. Highly recommend and very much my new go to watch company.
First time I've used subdial but it…
First time I've used subdial but it wont be the last. Very smooth straight forward transaction and no need for extensive haggling. From the moment the price was agreed, the process of trade-in and exchange was very quick and smooth.
The new watch was exactly as described. Couldnt be happier.
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