Great experience all around.. Kaylie was incredibly helpful and friendly. I paid an initial holding deposit and then travelled up same week to collect and pay in full.. Everything all ready for me & w... See more
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Review summary
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From start to finish BQ have been friendly and professional, they actually got me more money than originally estimated. Received into my account today. The process took a couple of months, which was e... See more
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Sale handled very professionally by Ben. Watch was described accurately, was very well packed and arrived in good time with all the necessary paperwork. Very pleased with the watch and the whole trans... See more
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I have nothing but praise for BQ Watches—especially Spencer and his team; they were outstanding. I was treated very well by a courteous and professional staff. I travelled over 60 miles, but it was d... See more
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Company details
- #1 of 131 best companies in Watch shop
- #1 of 7 best companies in Clock watch maker
- #1 of 192 best companies in Online marketplace
- #1 of 32 best companies in Watch Manufacturer
- #1 of 27 best companies in Watch repair shop
About BQ Watches
Written by the company
⚠️ Beware of impersonators: Our only official website is https://www.bqwatches.com
. We are not associated with any other domain, including websites such as bqwatchesuk.com or bqwatch.shop. If you believe you were misled by a fake site, please contact us directly at 01923 709 347 and report it to the NCSC.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
Discover the difference with BQ Watches
Written by the company
- Our promise to you
- At BQ Watches, we are committed to providing our customers with the highest standards of respect, care and service.
Contact info
74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
- 01923 709 347
- info@bqwatches.com
- bqwatches.com
5.0
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good service and hinest appraisal
4 September 2026
Darren was truly amazing
Darren was truly amazing. I came into the store in the hope of them being able to help fit a new bracelet to a watch. Darren was able to do this right away with no issues and even replaced the battery without asking! Incredible customer service!
4 September 2026
Unprompted review
Reply from BQ Watches
Thank you, Max, for taking the time to leave such a kind review. We are delighted to hear that Darren was able to fit your new bracelet on the spot and also take care of the battery for you. He will be thrilled to know his help made a difference. It was a pleasure to assist you in store and we really appreciate your support. Should you need anything else with your watch in the future, we are here to help. If you are happy to do so, please feel free to recommend us to friends and family.
We look forward to welcoming you back to BQ Watches.
Excellent Service- David was absolutely brilliant
I had an excellent experience with BQ Watches from start to finish. A special thank you to David, who was absolutely brilliant throughout the whole process. He was extremely helpful, professional, patient and went above and beyond to make sure everything was perfect.
The watch is absolutely stunning and I’m genuinely delighted with my purchase. David made the whole experience easy and enjoyable, and I really appreciate all the time and effort he put into helping me.
Massive thank you, David — you’re an absolute legend! I would definitely recommend BQ Watches and will happily come back again in the future. ⭐⭐⭐⭐⭐
4 September 2026
Reply from BQ Watches
Mehrzad,
Thank you for the glowing 5 star review and for choosing BQ Watches.
We are delighted that your experience from start to finish was so positive and that your new watch is everything you hoped for. David will be thrilled to know his patience and care made the process easy and enjoyable, and we will be sure to share your kind words with him. It means a great deal that you would recommend us, and we look forward to welcoming you back in the future.
If any friends or family are considering a watch, please do point them our way and we will make sure they are well looked after.
Kind Regards,
BQ Watches.
Well-earned 5 stars
I am extremely pleased with my first interaction with BQ Watches and I wish that I had discovered the company earlier. The item (exactly as described) was already prepared, in stock, then delivered securely and punctually.
26 August 2026
Reply from BQ Watches
Dear R.A.,
Thank you for the well-earned 5 stars and for sharing your first experience with BQ Watches. We are delighted to hear the item was exactly as described, ready in stock, and delivered securely and on time. It is great to know the whole process felt smooth from start to finish.
If you ever need any help in future, we are only a call or message away. And if friends or family are thinking about a watch, we would be grateful if you shared your experience with them.
Many thanks again for your support, and we hope to welcome you back soon.
Warm regards,
BQ Watches
Bought and sold with BQ
I have bought and sold with BQ a few times now and they have always been reliable, helpful and professional - I will, I am sure, use them again and have no hesitation in recommending them.
27 August 2026
Reply from BQ Watches
Philip,
Thank you for taking the time to share such a generous review. It means a great deal to hear that, across several visits, you have found our team reliable, helpful and professional. We truly value your continued custom, both buying and selling, and we look forward to welcoming you again when the time is right. Your willingness to recommend us is hugely appreciated. If friends or family are considering a watch, or have one to sell, please do feel free to point them our way and we will take good care of them. Thanks again for your support.
Best wishes, The BQ Watches team.
Good experience with BQ watches and…
Good experience with BQ watches and highly recommended. This is a professional established watch dealer that was a pleasure to work with. They were very responsive to my questions and very patient with me when I came to the showroom.
3 September 2026
Reply from BQ Watches
Dear Mr K,
Thank you for taking the time to share such a generous review. We are delighted to hear you found BQ Watches professional and established, and that our team were responsive to your questions and patient during your visit to the showroom. It means a lot to know the experience was a pleasure for you. If we can be of any further help, whether with guidance or future purchases, please do get in touch. Word of mouth is important to us, so if friends or family are considering a watch, we would be very grateful if you pointed them our way.
We look forward to welcoming you again.
Kind Regards,
BQ Watches
Top level customer service
The lady with whom dealt, Clair was excellent. Engaging, informative, interested and empathetic. B&Q is well known for its excellent offering but if the team are all as good as Clair then they have a top team too. Very impressed
3 September 2026
Reply from BQ Watches
Dear Jonathan,
Thank you for the five-star review and for highlighting Clair. It is wonderful to hear she was engaging, informative and empathetic, exactly the experience we want at BQ Watches. I will make sure she and the rest of the team see your generous comments. We are proud of what we offer and, as you found, equally proud of the people behind it. If we can help again, please let us know. If friends or family are considering buying, selling or servicing a watch, we would be delighted to look after them as well.
Thank you again for choosing us and for your kind words.
Kind Regards,
BQ Watches
Great customer experience
Hi great experience with Darren and the watch was in excellent condition. The Boutique in Radley is first rate . Highly recommended.
3 September 2026
Unprompted review
Reply from BQ Watches
Thank you, SM, for the glowing 5 star review. It is wonderful to hear you had a great experience with Darren and that your watch is in excellent condition. I will share your kind words about the boutique with the team - they will be delighted. Your recommendation means a great deal to us. If any friends or family are thinking about buying, selling or servicing a watch, we would be very happy to look after them too. In the meantime, if there is anything more we can do for you or your watch, please do get in touch. Enjoy your timepiece, and thanks again for choosing BQ Watches.
Reply from BQ Watches
Thank you so much, Nicola, for the five-star review. It is wonderful to hear that Hilda was so helpful. I have shared your kind words with her and the team, which will mean a great deal. We are delighted you had a positive experience, and if we can assist again, whether with a purchase, sale or service, we are here to help. If any friends or family are thinking about a watch, please do feel free to recommend us so we can look after them just as well. Thanks again for choosing BQ Watches, and we hope to welcome you back in the future.
Reply from BQ Watches
Paul,
Thank you for the 5-star review and for choosing us again. It means a great deal to all of us at BQ Watches to hear that our service hit the mark once more. If there is anything you need next time - advice, a valuation, a service or help sourcing a piece - do get in touch and we will be glad to assist. Word of mouth keeps independent businesses like ours moving, so if any friends or family are thinking about a watch or need theirs cared for, please feel free to point them our way and we will look after them. Thanks again for your continued support, Paul.
We genuinely appreciate it.
Kind Regards,
BQ Watches
Very happy with everyone I dealt with…
Very happy with everyone I dealt with over the last few months while my Omega Speedmaster was listed with them. Called me as soon as it sold and the money arrived in my account the exact day they promised. Very happy with everything.
2 September 2026
Unprompted review
Reply from BQ Watches
Michael,
Thank you for the lovely review. We are delighted to hear your Omega Speedmaster found the right buyer and that our call and payment landed exactly when expected. Consigning can take time, so we truly appreciate your patience over the past few months and the trust you placed in us to handle the sale from start to finish. It is great to know the process felt smooth throughout. Should you ever wish to sell or source another watch, we would be very happy to assist. And if friends or family are considering doing the same, please do point them our way. Thank you again for choosing BQ Watches.
Really helpful staff and all repairs…
Really helpful staff and all repairs explained and quoted before work was undertaken.
Very pleased.
26 August 2026
Reply from BQ Watches
Thank you so much for sharing this,
We are delighted to hear our team were helpful and that everything was clearly explained and quoted before any work began. Being transparent about repair options and costs is very important to us, and it is great to know that it made the experience straightforward for you. We really appreciate your 5 star feedback and your custom. If you ever need anything else, from a simple check to a full service, we are here to help. And if any friends or family are looking for trustworthy watch care, we would be grateful if you pointed them our way.
Enjoy your timepiece.
Kind Regards,
BQ Watches
Colette very helpful and full of…
Colette very helpful and full of knowledge.. hopefully will source the dream watch. Thank you
1 September 2026
Unprompted review
Reply from BQ Watches
Hi Debra,
Thank you for your kind five star review. Colette will be delighted to read your comments; her knowledge and care mean a great deal to our clients and to the team. We are thrilled to be helping you in the search for your dream watch and will continue to look for the right piece for you. If there is anything you would like to refine about the brief, please let us know.
If you are happy to do so, please recommend us to friends or family who are considering buying, selling or servicing a watch, and we would be pleased to help them too.
All the best,
BQ Watches
Decided to sell my watch in-store in…
Decided to sell my watch in-store in Radlett for a competitive rate. Amazing showroom and great service. A particular thank you to Kaylie and Nadia for their help, both over the phone and in person.
1 September 2026
Unprompted review
Reply from BQ Watches
Mo,
Thank you for taking the time to share your experience and for the 5-star review. We are delighted you chose to sell your watch with us in our Radlett showroom and that you found the rate competitive and the space welcoming. Kaylie and Nadia will be thrilled to read your kind words; they take great pride in looking after our clients both over the phone and in person. If we can be of any further help, whether with another sale, a purchase or a valuation, we would be pleased to assist. If friends or family are considering selling or buying a watch, we would be grateful if you pointed them our way.
Kind Regards,
BQ Watches
Great company to deal with
Great company to deal with, nice and easy transaction. Ben was a pleasure to deal with. got a great deal and speedy delivery, I will definitely do business with them in the future.
26 August 2026
Unprompted review
Reply from BQ Watches
Terence,
Thank you for the glowing five-star review. It is wonderful to hear the transaction was nice and easy and that your watch arrived promptly. Ben will be thrilled by your kind words; I will make sure they are passed on. We are delighted you feel you received a great deal, and we appreciate your intention to return in the future. If there is anything you need in the meantime, do let us know. Should any friends or family be considering a watch, we would be delighted to look after them as well.
Thanks again for choosing BQ Watches; we look forward to welcoming you back.
Kind Regards,
BQ Watches.
Reply from BQ Watches
Barbara,
Thank you so much for the lovely 5 star review. Hearing that you received great service and a smile has made our day. Our team takes real pride in being friendly, approachable and helpful, so it is wonderful to know this came across in your experience with us. If there is anything more we can do for you, from advice to aftercare, please do not hesitate to get in touch or pop back in. We would be delighted to welcome you again. And if you have friends or family considering buying, selling or servicing a watch, please feel free to recommend BQ Watches.
Many thanks again.
Kind Regards,
BQ Watches
First class service again
22 August 2026
Reply from BQ Watches
Dear Duncan,
Thank you for the 5-star review and for your kind words. Hearing that your experience was first class again is exactly what we hope for whenever you visit or get in touch. Your continued support means a lot to the whole team. If there is anything more we can do, please let us know and we will be glad to help. Recommendations make a real difference, so if friends or family are looking for advice or considering a watch, we would be delighted to look after them as well. Many thanks again for choosing BQ Watches.
Warm regards,
BQ Watches
BQ - An absolute pleasure to deal with !!!
An absolute pleasure to deal with. Professional, excellent communication and an overall amazing experience.
These guys knock the socks off the ‘one man bands’
Awesome !!!
Thank you 🙏🏻
28 August 2026
Unprompted review
Reply from BQ Watches
Barry,
Thank you so much for the brilliant 5-star review. It is wonderful to hear that you found us professional with excellent communication and that the whole experience was a pleasure. We take great pride in a team approach and attentive service, so it means a lot to know this came through. Your kind words have made our day. If you ever need anything else - advice, servicing or simply a chat about watches - we are here. And if any friends or family are considering buying, selling or part exchanging, we would be delighted to look after them with the same care.
Thanks again for choosing BQ Watches.
The team were amazing!
The team were amazing, they gave me a good offer on my Rolex and quick payment.
28 August 2026
Reply from BQ Watches
Jamie,
Thank you for the brilliant five-star review. It is great to hear the team made the process straightforward and that you were happy with the offer on your Rolex and the speed of payment. We work hard to give fair, competitive valuations and a smooth experience, so your feedback means a lot to us. Should you ever wish to buy, sell or part-exchange again, we will be here to help. If any friends or family are thinking about doing the same, please do point them our way and we will look after them. Thanks again for choosing BQ Watches and for taking the time to share your experience.
Kind regards,
BQ Watches
Absolutely brilliant service Darren was…
Absolutely brilliant service Darren was amazing to deal with real pleasure highly recommend
28 August 2026
Reply from BQ Watches
Dee,
Thank you for the brilliant five-star review and your kind words about Darren. We are delighted to hear he made everything such a pleasure to deal with. I will be sure to share your feedback with him and the team. It means a great deal to us. If you or any friends or family are considering a watch in future, we would be honoured to help them too. And if there is anything more we can do for you, whether advice, servicing or future plans, please just let us know.
Thank you again for recommending us and for choosing BQ Watches.
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