Really superb experience of trading in and looking to boost from their fantastic watch collection. Wanted to drop off in person but need not have worried for next time via insured courier. Felt... See more
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Company details
- #18 of 131 best companies in Watch shop
- #7 of 193 best companies in Online marketplace
Written by the company
Subdial is a home for watch enthusiasts to discover, manage and trade watches. We're turning the traditional dealer model on its head: our network-powered trading model allows users to take control of the collecting journey by accessing a global network of watches that aren't on the public markets.
Contact info
N1, London, United Kingdom
- 020 8068 2930
- support@subdial.com
- subdial.com
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Replied to 50% of negative reviews
Typically replies within 1 month
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Love buying from these guys
Love buying from these guys. Trading in is a breeze and their honest assessments of the pieces I am looking at is always a breath of fresh air!
Wonderful selling experience
Exceptional service from start to finish. Very courteous and professional with an excellent result at the top of the estimate. Would definitely use them again.
First-rate experience
I've now both bought and sold through Subdial, and both experiences were flawless.
On the purchase side, the communication was excellent and refreshingly personal, buying an Omega through them was far easier and more customer-centric than the likes of Watchfinder. Dispatch was fast, and the packaging is genuinely a cut above, better even than AD or boutique packaging in my view.
On the sales side, submitting an enquiry was simple, and I had a response quickly. The offer was fair, not quite what you'd hope for from a direct private sale perhaps, but Subdial are taking on the risk of the transaction and need to make a margin, so i found it to be more than reasonable.
I'll be buying and selling with them again. It's clear they genuinely love horology and understand the mechanics of buying and selling from a collector's point of view.
Quick no nonsense and honest unlike…
Quick no nonsense and honest unlike other companies buying watches … take note watch finders , charging for services that didn’t need doing and reducing your payment.
Should have sold my other watch with this company
Thankyou
Sold a watch through Subdial
Sold a watch through Subdial. They handled everything for me. From start to finish. Regular updates provided. Highly recommended. Thank you.
I dealt with Karl and it was
I dealt with Karl and it was, as always, a great experience. Fantastic people and an excellent company. I have nothing but praise for Subdial. I can thoroughly recommend them to anyone.
Totally professional Company
Excellent communication Totally trustworthy
I have now sold an Omega and a Piaget watch to Subdial Turn around was fast and payout occurred within 48 hours of the watch arriving at Subdial. The initial prices offered were honoured
Subdial - absolutely superb
Absolutely fantastic from start to finish. Every process was smooth and seamless and made the whole experience special. Karl whom I dealt with, was extremely responsive, accommodating and superb. Would recommend without a second thought.
Sold another watch through Subdial
Sold another watch through Subdial. The process is transparent and very fair. Great communication throughout. The only watch dealer I use.
Amazing customer service from start to…
Amazing customer service from start to finish. Incredibly knowledgable, great communications and very friendly. Highly recommend, huge thanks Zach, Rob & team, Georgie
amazing service
Good service and excellent…
Good service and excellent communication. Payment was prompt. Would highly reccomend the service
SD excellent customer service
Alice provided excellent customer service from start to finish. She was welcoming and very knowledgeable, making the entire experience smooth and enjoyable. The shop was well presented, and all three watches were exactly as described on the website and in excellent condition. The pricing was very fair and noticeably more competitive than many other watch retailers in London. I’m extremely pleased with my purchase and look forward to adding more pieces from SD Watches to my collection.
Great service as always
Great communications throughout.
Great communications throughout. In my opinion a trusted team to sell or buy from. Do what they say, when they say.
Been dealing with Subdial for years now…
Been dealing with Subdial for years now and have had multiple transactions. Excellent company with great people.
Omega Seamaster 300M Order
Ordered an Omega Seamaster 300M and they went above and beyond what I expected. Very reasonable with the negotiations, brilliant customer service and they even included a Subdial watch presentation box which I thought was a fantastic touch to an overall excellent experience. I would give more than 5 stars if possible
Professional and good communication
Professional and good communication.
Why go anywhere else ?
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