Cox Motor Parts Reviews 

24,521
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,666 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and extremely secure packaging, ensuring that all ordered car items arrive promptly and in pristine condition. Consumers consistently appreciate the clear website, competitive pricing, and exceptionally helpful staff who thoroughly check vehicle details to supply the correct parts. However, some customers also noted that specific product prices or standard delivery fees could occasionally be slightly higher than anticipated. Despite these specific details regarding extra costs, most everyday shoppers remain extremely satisfied with the overall shopping experience and dependable service.

What people talk about most

Delivery service

Customers report widespread satisfaction with the fast and efficient delivery service. Reviewers frequently... See more

Product

Customers consistently note positive experiences with product, highlighting the high quality of genuine OEM... See more

Service

People report positive experiences with service, highlighting a consistently fast, professional, and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and great value for... See more

Order

Consumers find order to be positive, highlighting a straightforward and efficient process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied

Rated 5 out of 5 stars

Super quick in responding about a part that was not listed on the website. Item ordered and delivered within two days, which for a non stock part I thought was fantastic. Kept up to date on the pro... See more

Company replied



Company details

  1. #2 of 93 best companies in Auto parts shop

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25k reviews

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1-star

Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,521)

2,488 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.
Great service, hopefully won't need again but would 💯 use them if I needed to and happily recommend to everyone and anyone.

1 September 2026
Rated 5 out of 5 stars

A very fair price

A very fair price. Delivered on time. Could not fault them in any way and will use them again. Best recommendation I can give.

28 August 2026
Rated 5 out of 5 stars

Genuine Parts

Great service
Quick delivery
Received genuine honda parts for my vehicle
Packaging 10/10
Happy with my purchase

25 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your excellent review, Muhammad. We're delighted that your Honda parts arrived quickly and in perfect condition. We take great care with our packaging to ensure parts reach our customers safely. It's wonderful to hear you're happy with your purchase and the genuine quality of the parts. Should you need anything for your vehicle in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Decide to order a wheel arch trim from…

Decide to order a wheel arch trim from my Honda civic after trying to source a secondhand one. I reluctantly bit the bullet and paid the cost of this part but I'm glad I did. The part was packaged appropriately and secure.

3 September 2026
Unprompted review
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Hermione! We're delighted the wheel arch trim arrived safely and met your expectations. We understand genuine parts represent an investment, but we're pleased you're happy with the quality. Your feedback about our packaging is much appreciated. If you need any parts for your Honda Civic in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

My experience with Cox Motor Parts was Fantastic

My experience with Cox Motor Parts was quick, efficient and pleasant. Their sales advisers are very pleasant and helpful. I was very appreciative of their pleasant demeanour, prompt responses and very knowledgeable assistance. I would highly recommend them.

25 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful review, Charlotte! We're delighted to hear that our sales team provided you with efficient service and helpful assistance. It's great to know their product knowledge and prompt responses made a difference to your experience. We really appreciate your recommendation and look forward to helping you again in the future. If you ever need any further assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Easy to order

Easy to order, a good company to deal with and prompt delivery. Very helpful.

28 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your excellent review, Lindsey! We're delighted to hear that you found our ordering process straightforward and our service helpful. Prompt delivery and good customer support are priorities for us, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to assisting you with any future motor parts needs. If you ever have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Wanted a rear wiper blade for my Honda

Wanted a rear wiper blade for my Honda, found Cox Motor parts online who supplied an original Honda part, competitive price, great service and communication

27 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Ian. We're pleased to hear you found the original Honda rear wiper blade you needed at a competitive price. We pride ourselves on stocking genuine manufacturer parts and providing clear communication throughout the ordering process. Your feedback is much appreciated, and we look forward to helping you with any future Honda parts requirements. If you need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 1 out of 5 stars

ITEM ARRIVED IN DAMAGED CONDITION BUT STILL NO RESOLUTION.

Very poor customer service and a very disappointing experience. I received my oil in a damaged condition. I contacted the seller immediately, but instead of providing a proper resolution, they kept asking me for pictures of the label, packaging and other things.

The oil was hazardous, so I safely disposed of it because I did not want to keep a damaged hazardous product at home. Now they are asking me to provide pictures of the label and packaging. How am I supposed to provide those after the item has already been safely disposed of?

I expected the seller to understand the situation and provide a reasonable resolution, but unfortunately they have not helped me properly. Very poor customer service and I would not recommend this seller based on my experience.

3 September 2026
Unprompted review
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for the opportunity to respond with the full facts of this case, as they differ from how they have been presented above.

This customer reported that an oil order arrived damaged and confirmed that the item had already been disposed of before contacting us, meaning it was never available for collection or inspection. We asked for photographs showing the product label, batch code, and the item in its original Cox Motor Parts packaging, which is the minimum information any retailer needs to verify a damage claim and process a carrier claim. This is standard practice, not an unreasonable barrier, and it was requested at the very first point of contact, not as a delaying tactic.

The photographs we did receive did not show the product label or batch code, and the packaging shown was not packaging used by Cox Motor Parts. Every oil order we despatch is double bagged inside the outer box specifically to contain any leak, which was not reflected in the images provided. We have offered, and continue to offer, to reopen this claim immediately if photographs of the label, batch code, or original packaging can be supplied.

We take every damage report seriously and resolve the great majority of them within a day once the customer provides basic verification. We are not able to issue refunds without some evidence connecting the claim to the order in question, as that requirement protects our ability to keep prices fair for all customers. We remain willing to resolve this matter directly and would welcome the opportunity to do so.

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used them, and I have already recommended to friends as they are quick and use the latest products, (not old stock )
They are very competitive on price. So if you ride a motorcycle and need oil look no further.

20 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review and recommendation, Steve! We're delighted you had such a positive first experience with us. Keeping our stock fresh and prices competitive is important to us, and it's great to know this made a difference for you. We appreciate your trust and look forward to serving you again. If you ever need assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

T-Cross car mats

Excellent mats from Cox motor parts and fantastic delivery time. Would highly recommend.

28 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your excellent review, Jeff! We're delighted you're pleased with the mats and that our delivery met your expectations. Customer satisfaction is important to us, and it's great to know we got it right for you. We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 4 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 4-star review, Richard. We're pleased to hear you found our service simple and reliable, and that you're satisfied with the quality of the parts you received. We always strive for excellence, so if there's anything we could have done better to earn that fifth star, we'd genuinely appreciate your feedback. Please feel free to contact us at sales@coxmotorparts.co.uk with any suggestions. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent Delivery Service!

Ive ordered a couple of bits now from Cox Motor Parts and I have to say the service and price has been superb!

Ordered online and the part is delivered to my house within 48 hours 😁

Highly recommended and will definitely be using them again.

27 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review, Adam! We're delighted to hear you've had such a positive experience with both our pricing and delivery service. It's great to know your orders arrived promptly within 48 hours. We really appreciate your recommendation and look forward to helping you with any future motor parts needs. If there's anything we can assist you with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Richard! We're delighted to hear that your order arrived promptly and in good condition. Ensuring reliable delivery and quality parts is our priority, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. Should you need any assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Genuine OEM part

Part arrived when predicted and was genuine part as described. Also a decent price.

13 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted the part arrived on schedule and met your expectations. We take pride in supplying only genuine parts at competitive prices, so it's great to hear this reflected in your experience.

If you need anything further or have any questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

We appreciate your custom and look forward to serving you again.

Rated 5 out of 5 stars

Spot on

Spot on - great service

28 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted to hear you had a great experience with us. Our team works hard to provide efficient service and quality parts, so it's wonderful to know we met your expectations. We appreciate your custom and look forward to helping you with any future motor parts needs. If there's anything else we can assist with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 3 out of 5 stars

The company were great and used them…

The company were great and used them before, unfortunately let down by DPD who delivered to the wrong address and said they would have driver pick up and delivery to my address, this didn’t happen but fortunately was brought to my address by the person who received by mistake.

26 August 2026
Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery

27 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, David! We're delighted you were pleased with both our competitive pricing and delivery speed. We work hard to offer great value whilst ensuring orders are dispatched promptly, so it's wonderful to hear we met your expectations. We appreciate your custom and hope the parts have served you well. Should you need anything else for your vehicle in future, please don't hesitate to reach out to us at sales@coxmotorparts.co.uk. We look forward to helping you again soon.

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