Howard Rose

The money was dispatched in good time and at a competitive exchange rate.
However the note denominations were mostly large ones, which made it difficult to purchase smaller items in some shops.
I could not see anything on the website to request smaller denomination notes.

Super quick in responding about a part that was not listed on the website.
Item ordered and delivered within two days, which for a non stock part I thought was fantastic.
Kept up to date on the progress of the order.
Have used Cox Motor Parts several times and have always had a problem free experience.

From initial order, through to delivery of the goods I was kept informed at every stage of the process. Delivered well within the time frame given.
Delivery driver was polite and friendly.

Delivering early in the evening of Halloween, the driver called us to get our attention! What great and thoughtful service, to my mind above and beyond as not everyone wishes to open their door at this time of year.

As always, quick efficient service. Email confirmation of order, followed by a text when it was ready for collection. I did not have to wait in a queue to collect either. Thank you and well done.

The lady on the phone was polite and helpful, that is the only good thing I can say.
There is a £50 penalty for cancelling a policy before renewal, with an additional £50 admin charge on top.
The policy was auto renewed and the money taken several days before the renewal date making cancellation awkward.
When asked to write the review, it asked that "if you have had a poor experience and would like to make a complaint...to contact customer relations" I didn't in case they charged for that as well!

The product arrived in perfect condition within a couple of days of placing the order plus I was kept informed of progress throughout.
The product had a long shelf life, I was expecting it to be quite short as they were much cheaper than competitors.
Hassle free and a low price, I have absolutely nothing to complain about - thank you Chemist 4 U.

Genuine parts at a discounted price and delivered the day after ordering, what more could I ask for? The same excellent service every time.