Beer52 Reviews 

Great beers and service

Samantha was really polite, friendly, great to talk to and quickly helped me fix what I needed done.

Absolutely shocking service don't go with these. They make it difficult to cancel your order. Really difficult. Its expensive and awful customer services

I spoke to Simeon as i needed to postpone my membership due to financial.commitments..it was 100% exceptional service and was helpful and had empathy..friendly and due to how he dealt with my enquiry..i will remain as a member and continue to order...i have spoken to Customer Services before and had nothing but ourstanding quality service..highly recommend for quality of products...Lagers, Coffee, Wine and Whiskey and.the.reach.out.of.items never tried before from various countries..

Had the coffee subscription for several months and really enjoyed the product. Reduced my coffee consumption lots so decided to cancel my subscription. Customer service by Mikhaila via the phone was so friendly and helpful without being pushy about cancelling the subscription. Would order from again.

Goood experience - it was good.

I wanted to cancel my subscriptions today and received very helpful and friendly assistance over the phone. The customer service representative (L) took the time to explain the latest offers available on my account, including the discounts I was eligible for including delivery charges. He also asked about my previous orders and whether I was happy with the products I had received. I explained that I had not tried all of the wines and beers thus far but the special sparkling wine remained in the fridge for a special occasion. He even took the time to gather more information about a certain whiskey to inform myself about it which was a lovely touch and as the customer I did feel that there was a time limit to our conversation.
Although I decided not to renew one of my subscriptions, he simply reminded me of the value of the current offer without making me feel pressured in any way. He clearly explained all of my options, allowing me to make an informed decision. We even shared a laugh during the conversation, which made the experience feel genuine and personable. It was refreshing to speak with someone who focused on providing excellent customer service rather than simply trying to upsell, as is so often the case with many companies.
Thank you for some wonderful products and keep up the good work

speedy delivery overall lovely beers, 6 out of 8 hit the spot

Great staff communication

Dealt with my issues professionally and efficiently. Many thanks,

Quentin made the call super smooth - no pressure at all. He’s a great conversationalist. Great guy

Joe was very helpful taking the time to explain all of my options. He was polite and and very willing to deal with my concerns. Excellent experience.
Thomas L

Great customer support - shout out to Simeon, who was incredibly helpful in discussing my subscription and finding the best deals for me. Excellent service, and would definitely recommend to anyone looking to sample some great beers from around the world

Friendly, helpful staff.
Reward points earned over time.
Once got a package damaged in transit - immediately sent out replacement before I even realised.
Great beers and variety.

Great service, well handled

I spoke with malavika and she was very helpful.

The representative I spoke with was friendly and polite and understood that I wanted to cancel the subscription. I was offered options to keep the subscription without being pushy and overbearing and cancelled it when I confirmed that was what I wanted.

Problem solved quickly.

Quentin was really friendly and helpful as well as being very knowledgeable and efficent. He quickly sorted out my reason for calling in to a really satisfactory conclusion.
Thank you.

Mikhaila was great, she assisted me with cancelling my membership swiftly & with no issues. Many thanks!