I was lucky enough to be assisted by the lovely viktoria today (Northampton branch) and she was everything and more in helping me find the perfect bras, and made me feel very comfortable:). She took h... See more
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Company details
- #10 of 19 best companies in Sex toy store
- #6 of 12 best companies in Erotic clothing
- #16 of 38 best companies in Lingerie shop
- #22 of 37 best companies in Swimwear shop
- #32 of 56 best companies in Underwear shop
Written by the company
Welcome to Ann Summers, the home of sexual pleasure, empowerment and unapologetic confidence. For over four decades, we’ve redefined what it means to feel sexy, powerful and fully in control of your pleasure. From seductive lingerie to the very latest in toy innovation, everything we create is designed to make you feel extraordinary, inside and out. Our lingerie is more than beautiful, it’s thoughtfully crafted to flatter, empower and excite. Whether you’re looking for elevated everyday styles with a sensual twist or provocative statement pieces to embrace your bolder side, each collection celebrates every curve, every shape and every desire. When it comes to pleasure, we’ve proudly led the revolution. As the authority in sexual wellbeing, we bring you world-class vibrators, innovative toys and pleasure enhancing accessories that turn solo or partnered play into unforgettable, confidence building experiences. From indulgent lubes and silky oils to sensual fragrances that heighten desire, every detail is designed with your pleasure in mind, helping you feel powerful, desired and in control. Because when it comes to pleasure, nobody does it quite like Ann Summers, where desire meets design, and confidence is always the sexiest thing you can wear.
Contact info
Gold Group House, Godstone Road, CR3 0GG, Whyteleafe, United Kingdom
- www.annsummers.com
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Replied to 93% of negative reviews
Typically replies within 1 week
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Amazing customer service from Ella
Amazing customer service from Ella. She went out of her way to help me with my bra fitting, felt very comfortable and left with some stunning sets. Thanks
Reply from Ann Summers Ltd
Friendly and helpful
I went to their Liverpool shop. The people were so helpful and friendly. They made finding my size easy and made me feel comfortable.
Claire at the York branch was very…
Claire at the York branch was very lovely today helped me figure out what size I needed :) Very friendly and felt super comfortable asking her for help!
I literally have no words for how great…
I literally have no words for how great Jess was!! (Westfield’s White City) Honestly outstanding and will definitely be back for the service she provided. I was looking at Bras and was unsure about a size - she popped over to me and helped me from start to finish. The women should be fitting in Hollywood with the professionalism and knowledge she holds:) she is making the place money!! I wouldn’t have brought anything without her help, made my day to see such a caring person helping us women <3 thank you Jess!!!! X
Reply from Ann Summers Ltd
Felt at ease
Izzy in Southampton today was great she helped me feel at ease to find me the perfect size. She took her time with me and made me feel fabulous! Thank you so much 🫶
Had a great experience at White City
Had a great experience at White City Ann Summers. Montoya served us and was with us for over half an hour just helping us figure out the right size. We all walked out extremely happy x Thanks for your help Montoya :)
Super Helpful, Nottingham :D
Chloe & Schep were very helpful and very sweet, answering any and all questions I had!
Very helpful and friendly
Very helpful and friendly. Helped to get correct size and helped with other products in store. Made sure had everything wanted and went out of way to help.
Reply from Ann Summers Ltd
it was very smooth and sumaya was very…
I went into the store in the grand arcade, Cambridge. it was very smooth and sumaya was very helpful with finding my correct bra size and helping me pick the best things for me.
Reply from Ann Summers Ltd
Stockport Store great service
Went to the store in Stockport just for a browse. The Manager Hannah was so amasing she went the extra mile to see if my sizes were available in store and when they weren't she ordered them online to be delivered. She also made sure she informed me about the 2 for £28 on the bras and 2 for £14 on the knickers. So now I have 2 lovely sets for £42 my best buy in a while. I know my Partner will be happy too 😉
Getting a new bra and getting fitted…
Getting a new bra and getting fitted can be a little scary, but Caroline made me feel so at ease from the minute I walked into the shop. She made sure I was comfortable and tried other bras just incase. What an incredible asset to the Kingston team! Thank you Caroline, Emma x
Amazing, Welcoming experience
Ruby from Cabot Circus was incredible! made me feel so comfortable and welcome, no pressure and did everything to suit me. she was also super knowledgeable and knew exactly what i needed! 💗
Fitted by Schep at Nottingham store
Fitted by Schep at Nottingham store, very helpful and friendly
I was at Milton Keynes with valecity…
I was at Milton Keynes with valecity she was lovely helped me find everything I wanted
Website was easy to navigate and…
Website was easy to navigate and placing an order was quick. Delivery was also quick and items were well packaged.
Thank you Denise ❤️
I had such a wonderful experience at the Ann Summers store in Preston. I originally went in to pick up some new lingerie, but Denise completely transformed my shopping experience.
She took the time to do a proper bra fitting and helped me discover that I’d been wearing the wrong bra size all along. She recommended styles and colours that fit beautifully and made me feel so much more confident and comfortable.
Denise was an absolute gem. She was friendly, knowledgeable, and genuinely caring. She made me feel so welcome, as though we’d known each other for ages. Every member of staff I interacted with was warm, approachable, and happy to help, which created such a lovely atmosphere in the store.
I couldn’t recommend this store more highly. If you’re looking for expert advice and exceptional customer service, definitely pay them a visit ❤️
I had a fitting with Peaches and she…
I had a fitting with Peaches in the Plymouth store and she couldn’t have been more helpful and made me feel more comfortable!
Reply from Ann Summers Ltd
Was in Belfast shop & Courteny was…
Was in Belfast shop & Courteny was excellent highly recommend. Looking forward to using lelo sona
I popped into the Preston store…
I popped into the Preston store yesterday to pick up a couple new bras and the team that work there were absolutely amazing. Special mention to Denise, she was so helpful, managed to find me 3 new bras that fitted perfectly and supported me. She is second to none, an absolute gem of a staff member within the store. Denise has measured me for years and I’ll always return to that store. The store is clean, the team are friendly and I’ve always left smiling. Amazing!
Dominika at the Chelmsford shop…
Dominika at the Chelmsford shop remembered me from my previous visit a couple of months ago and as before was extremely helpful. She is also a very cheerful and welcoming person. A huge thank you to her.
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