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Uberkinky Reviews 

8,590
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often describing them as well-made and durable. Many reviewers highlight the fast and efficient delivery service, frequently noting the discreet packaging. The overall service is often described as professional and excellent, with people appreciating the easy-to-navigate website and wide product selection. However, some customers also noted issues with their orders, including receiving incorrect items despite order confirmations. Additionally, a few people experienced delivery problems such as delays, lack of tracking updates, or packages not arriving as expected.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, design, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Reviewers mention positive feedback about quality, consistently praising products as top-quality,... See more

Service

Customers had positive experiences with service, often describing it as great, prompt, and professional, with... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering, quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once you crouch over and hunker down and make contact with the top surface of this plug, you know your in for a real treat. The stretch is immediate with an amazing glide down to the narrower cir... See more

Company replied

Rated 5 out of 5 stars

Have been in the hunt for a ring that can encapsulate the boy and his two mates down below. Tried all types, sizes and materials but they never manage to avoid one of my nuts making a run for... See more

Company replied

Rated 5 out of 5 stars

Hello there, my item was delivered very quickly and discreetly no outward identifiers as to wha was contained. The item itself is beautifully made gorgeous colours, firm enough to have the required re... See more

Company replied

Rated 5 out of 5 stars

A good site and company. I enjoy the products, which are of consistently good quality. Delivery has also been faultless. I can't think of any negative experiences I've had. The reward points and vouch... See more

Company replied


Company details

  1. #11 of 19 best companies in Sex toy store
  2. #7 of 12 best companies in Erotic clothing
  3. #17 of 38 best companies in Lingerie shop

About Uberkinky

Written by the company


Uberkinky isn’t your average online adult store. We ae the UK’s home of unapologetic kink, proudly serving the fetish and BDSM community since 1979. From bondage gear and chastity devices to latex, impact toys, and fantasy play - if it’s kinky, you’ll find it here.



Looking for something to compliment your lascivious lifestyle? Then fear not, kinky companions; we’re bound to have something to suit all of your naughty needs!

Whether you’re fanatical about fetish wear, brutal with your bondage gear, or simply meticulous about male chastity devices... you won’t be disappointed.

Our toys and gear are hand-picked for quality, safety, and deliciously filthy fun. We stock world-famous fetish brands alongside underground innovators you won’t find on the high street. Think serious kit, discreet packaging, and a customer service team who get it - because we’re part of this scene, too.

As one of the UK’s largest and longest-serving suppliers of adult products, we have over 26 years of experience in the industry and are trusted by more than 500,000 customers worldwide.

We ship sex toys, fetish, bondage, lingerie, and MORE, worldwide with fast, tracked and DISCREET shipping. We also offer free shipping on orders over £50 and free 30-day returns.

Uberkinky - It's Not A Fetish, It's A Way Of Life

Written by the company

Free UK Delivery - on orders over £50
Discreet Packaging - Plain & Secure
Free & Easy Returns
The Kinkiest Products
Custom Fitted Chastity Devices

NO EXTRA FEES on International Shipments

Uberkinky ship orders using a duties-paid service.

NO IMPORT FEES!


Ordering from outside of the United Kingdom? Shop stress-free! When you pay for international shipping at Uberkinky, that’s it - there are NO customs charges or surprise fees on delivery.


Contact info

Promotion box for Uberkinky

Uberkinky - Get 15% OFF

Free shipping over £50. Fast & discreet world shipping. Free returns.

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(8,590)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service, ignored emails, and unfulfilled order (#2863)

​I am extremely dissatisfied with Uberkinky. I initially tried to place a high-value order when a promotion was active (items were listed at £67.99). Due to a technical glitch on their website, the prices jumped to £80 in the basket, and the promised free delivery for orders over £150 did not apply. I reported this immediately, but the store simply removed the promotion the next day instead of helping me.
​Despite this frustrating experience, I went ahead and placed my order (Order #2863). It has now been 10 days since the purchase, and my order has still not been shipped. I have not received any tracking number.
​I have been constantly contacting their support team to get a shipping update and to resolve the issue with the unhonored promotional price. They replied once to ask for my order number, and since I provided it, they have completely ignored all my messages. I paid a significant amount of money, I have no product, no tracking number, and I am being met with total silence. Unacceptable way to treat customers.

20 July 2026
Unprompted review
Uberkinky logo

Reply from Uberkinky

We are looking into your feedback currently as you know. The order value you made was not over £150 after you had applied a discount code, so that is why the delivery was not free.
The promotion was not removed because of your query, they only last for a number of days at a time on the website.
At the time of this review, you had received half of your order the previous week since it was shipped straight away, the other part was delayed in customs due to some issues with duties. I am sorting that out now for you and hope it shall be with you shortly. Sorry for the delay on the second part of your order.

Rated 5 out of 5 stars

What can I say

What can I say? It's everything you want.

5 July 2026
Uberkinky logo

Reply from Uberkinky

Great- thanks so much for your review!

Rated 5 out of 5 stars

Thanks

Thanks. Great service!

22 June 2026
Uberkinky logo

Reply from Uberkinky

Thanks for leaving us a review!

Rated 5 out of 5 stars

Well made and comfortable

My purchase was dispatched and delivered in good time. Well packaged in recyclable materials and delivered with care. The item itself is well made from high grade steel and is very comfortable to fit and wear. Great service and good value. Thank you.

23 June 2026
Uberkinky logo

Reply from Uberkinky

Thanks for leaving us a review. We are very pleased you liked your order. :)

Rated 5 out of 5 stars

Prompt service

Prompt service, items well packed and discrete, clear knowledge on when items were expected.

18 June 2026
Uberkinky logo

Reply from Uberkinky

Thanks so much for leaving us a review!

Rated 3 out of 5 stars

Paid 9.99 for express next day delivery…

Paid 9.99 for express next day delivery didn't arrive next day feel ripped off

16 June 2026
Uberkinky logo

Reply from Uberkinky

Thank you for leaving us your feedback. I am very sorry that your order was delayed in arriving. It was sent via the wrong courier on or side due to a processing issue on our side. Please do email us in the future if anything like that occurs again and we shall resolve this for you as soon as possible. I have refunded your delivery charge for you now and it will be back with you in the next few working days. Apologies again.

Rated 5 out of 5 stars

Deliverd within expected days

Deliverd within expected days. Eventhough it had to be deliverd is 2 seperate pekages both arrived on the same delivery.

4 June 2026
Uberkinky logo

Reply from Uberkinky

Thanks for your review. Yes, we do often ship items separately depending on which warehouses they are coming from to make sure you get all your order as quickly as possible. Glad you got it all on the same day. :)

Rated 1 out of 5 stars

never got item

never got item

27 May 2026
Uberkinky logo

Reply from Uberkinky

Thanks for your feedback. I had a look and can see that your order is currently being held in US customs, so that is why it has not been delivered. Please email us if you have any issues with your order as we could have reacted faster to get this cleared for you, but we do not have any previous communication from you apart from this review, so we were not aware it was being held. We are working now to get this cleared for you asap. Thanks!

Rated 4 out of 5 stars

Order arrived within announced time in…

Order arrived within announced time in perfect state. But I didn’t get a tracking number and nobody replied to my email.

26 May 2026
Uberkinky logo

Reply from Uberkinky

Thanks for your review. Sorry you did not get a tracking number at the time of your order. Sometimes they do not attach to our international orders fully. Glad your item and the delivery time was good for you.

Rated 5 out of 5 stars

Great product

Great product. Not too big , really nice features, very realistic and soft. Fast delivery. Great job

18 May 2026
Uberkinky logo

Reply from Uberkinky

Thanks so much for your review and shopping with us.

Rated 5 out of 5 stars

Nice

Ordered some stuff which arrived quick and discreet all good quality stuff

14 June 2025
Uberkinky logo

Reply from Uberkinky

Thanks for leaving us a review!

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