I made an order and paid for premium delivery, (1 working day). After a week, the product had not arrived. However, once this was raised with customer service, the product was reordered and delivered... See more
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👋 Welcome to Lovehoney, the UK's favourite online sex shop and adult store. We're all about creating a welcoming and inclusive space for you to discover your sexual happiness!
At Lovehoney, we provide a curated selection of sex toys, sexy lingerie, condoms, lubricants, and tantalizing gifts that cater to your every desire. With thousands of products in stock, we offer a diverse range to ensure your exploration of pleasure is both exciting and fulfilling.
Your privacy is our priority, so that's why all orders are dispatched directly from our warehouse in Bath in plain brown boxes, ensuring your intimate journey remains your little secret.
We want to make your pleasure journey smooth and enjoyable, ensuring you find the perfect match for your desires at low prices, with free delivery available, and hassle-free returns.
At Lovehoney, we blend the smart and educational with a touch of fun. If you are seeking advice or guidance, immerse yourself in our vibrant community through buyers' guides, forums, and product videos, or explore the genuine insights from our 300,000+ sex toy reviews.
For additional assistance, our award-winning customer service team is here for you, providing expert advice and personalized support through chat and email. We'll make sure that your pleasure journey is as smooth as possible.
Elevate your intimate moments with us, where sexual wellness, education, and a hint of fun come together seamlessly. Discover your sexual happiness with Lovehoney. 😍
Free 30 Day Returns + 1 year product guarantee
100 Locksbrook Road, BA1 3EN, Bath, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
Send my item back and still waiting for some kind of contact /refund from you
Reliable, punctual, discrete, effective 😬 and it goes through security controls at the airport smoothly ✌🏻🤫
Not much in there that was useful for a normal couple
Great customer service, quick responses, good quality and safe products. Fully recommending.
The pants & top were better quality than I expected. The zippers are good quality and the clothes were true to size.
Delivery was a little later than expected but it arrived in time so I was pleased
Spent a fortune over the years, always been pleased with the products.
I recently purchased a cowgirl toy at £1500 and it does nothing, I appreciate people react differently to different toys but at £1500 I expected more.
I filled out the not satisfied form and was sent £250 in vouchers.
Extremely disappointed and dissatisfied.
Outstanding customer service. I purchased a new toy from Lovehoney and unfortunately it broke before I got a chance to use it, which was devastating as my girlfriend lives 200 miles away and we'd been looking forward to trying our new toy after not having seen each other for over a month. Their customer service was amazing. I had a replacement in my hand 23hrs after I first made contact about the broken toy. Well done Lovehoney!
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