Nsave Reviews 

149
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience smooth and straightforward, particularly for opening accounts and handling transactions. Many users appreciate the fast and reliable transaction processing, which helps with international payments and the convenience of USD accounts. However, some customers also noted significant dissatisfaction with customer service response times. People reported experiencing extremely slow responses and a lack of clear communication when issues arose. Additionally, several reviewers faced problems with payments, including funds being held, delays in transfers, or accounts being closed without clear explanation.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers experiencing significant delays and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing high satisfaction, praising it as one... See more

Response time

Clients share ambiguous opinions on response time, with many expressing significant frustration over slow and... See more

User experience

People report positive experiences with user experience, highlighting a smooth and user-friendly interface... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Simple no frills fintech service with a virtual card and investment account option. Only giving it 3 stars as I was not given the option of having a GBP investment account as far as I can see on the... See more

Rated 5 out of 5 stars

I started using Nsave because my local banking options were unstable and expensive. Opening an account was straightforward, and I felt reassured knowing my money could be stored in strong currencies... See more

Rated 5 out of 5 stars

This is very great initiative for people of under developed countries. Their pricing is very reasonable as compared to payoneer (who charged huge amounts from freelancers and during conversion into lo... See more

Rated 5 out of 5 stars

Incredible experience with nsave. I’ve been using nsave for a while now, and it’s honestly one of the most intuitive and reliable financial apps I’ve tried. The interface feels clean and modern... See more


3.3

Average

TrustScore 3.5 out of 5

149 reviews

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Replied to 18% of negative reviews

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3.3

All reviews

(149)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it! Keep improving!

For me I went with Nsave because to me it felt like supporting a local business rather than having my money being controlled by the white & blue mofuckers. I hated everything about payoneer/wise/paypal + they are supper expensive and all they do is “Rebba”. Nsave actually gives me money $0.01 😂 I recommended it to 2 of my friends and they love it! Their support team is amazing, they may be a little slow as I’m seeing from other reviews but with me they solve my issues in a reasonable time and they really try to solve it. I’m sure with time they will be able to give us more options like the card… etc. I really really love that people from us and like us came together to make this app and mainly serve their people. I really appreciate it and will keep recommending and using it.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

3rd week my international payment…

3rd month my international payment stuck. If something wrong by my client or vendor, you should speak the truth, I am tired of complaining onboard of nsave.. they awaken on 2econd week, now it's third..still talking stupid points

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. They have been holding my £139 balance hostage under a routine review for over a week, and an incoming transfer of €18.95 from June 20th has completely vanishedit hasn't arrived or been returned to the sender. When you try to ask for updates, customer support takes days to reply, deletes your comments, and agents like Mariya give incredibly harsh, dismissive replies telling you to just wait 30 days. Terrible company with zero transparency. Avoid them if you care about your money!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall.

Great experience overall.

I have to admit that they are one of the best Fintechs I have ever dealt with. They made it much easier for me to fund my student account at Fintiba. And if you know about how many hurdles students usually go through to finalize such an important step, you won't believe it when I say it was settled in 1 business day. Started the transaction at 6 pm on July 15 and it was sent to Fintiba at 9 am on July 16.

For people who are concerned about manual compliance checks like I was. The process is indeed exhausting, worrying, and time-consuming. However, we all have to understand that Nsave is a Fintech platform that is tied to an EU bank. Therefore, they are under strict compliance laws, and they have to make sure that they apply anti-money laundering and block any terrorism funding activities. So, once I gave them every evidence that ensures I comply to their laws and that I am not a criminal, everything was settled.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Very Bad service scam Alert.My client…

Very Bad service scam Alert.My client sent a SEPA EUR transfer on June 25. The sender's bank confirmed it was completed, but I still haven't received the funds. Support kept giving repetitive responses without resolving the issue. I have lost confidence in this service.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Proof funds posted to nsave's bank on 2 July, $28,750 still not credited after 15 days

I have been an nsave customer for months, using the app to receive my Upwork freelance income, and on 1 July 2026 Upwork sent a withdrawal of $28,750.06 to my nsave USD account ending 1347 using the JP Morgan Chase ACH details nsave issued to me. Upwork has now provided the ACH item receipt from the originating bank, and it confirms the money was credited to that Chase account on 2 July 2026 with item status Processed, no returns and no rejections, and Upwork's payment processor has confirmed the same, which means the funds have been sitting with nsave's banking partner for over two weeks and were never sent back, while my own nsave account statement shows the deposit was never credited to me and my balance is unchanged, so only nsave can release it. Despite this, every follow-up over 15 days has produced the identical reply, that the case has been escalated and they are waiting for a response, with no timeline, no explanation and no named contact, even though I have provided the Upwork transaction detail, the ACH receipt, my Certificate of Earnings, my profile link and my nsave statement. Holding a customer's income for over two weeks with proof of receipt in hand, and offering nothing but holding messages, is not acceptable. I am asking nsave to credit the $28,750.06, or return it to the originator so Upwork can restore it, or state plainly in writing that it is held under a compliance review, with a timeframe and a list of exactly what is required. I am filing formal complaints with the US Consumer Financial Protection Bureau, since npay USA Inc. is a FinCEN-registered MSB, along with the US FTC and the UK Financial Conduct Authority. I will gladly update this review the moment it is resolved.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

The worst support ever

The worst support ever, they didn't reply for days. They don't even answer your quires, and didn't give specific reason for transaction failed, delay.
I will not recommend to use it

8 July 2026
Unprompted review
Rated 3 out of 5 stars

Nsave offers a smooth and user-friendly but ...

Nsave offers a smooth and user-friendly interface, which makes account management and transactions quite intuitive. However, I’m giving it 3 stars due to issues with customer service. Recently, I experienced difficulties with withdrawals - funds were sometimes held or transfers took more than three business days to process. Additionally, I noticed inconsistencies in the USD to EGP exchange rate and the absence of a virtual card option in Egypt, which limits accessibility and convenience.
I truly hope Nsave will address these issues and improve its services, as the platform has great potential.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely frustrated with how this…

I am extremely frustrated with how this matter is being handled.

I deposited $4,999 USD from my own personal Elevate account into my own personal nsave account for the purpose of using nsave’s investment feature. However, the transaction has been placed on hold, and the support response time has been extremely slow, with only one reply per day on weekdays.

First, I was asked to explain the purpose of the transaction, which I provided. Then I was asked to provide transaction proof from Elevate, which I also provided.

This is a self-deposit between two accounts under my own name. Despite that, the transaction is still being delayed.

Now I am being asked to explain how I originally received the funds in my Elevate account. I have already explained that the funds were accumulated over time from multiple legitimate sources, including invoice payments, Fiverr withdrawals, and other earnings. Now I am being asked to provide further details about my Fiverr earnings as well.

My question is simple: since this is a self-deposit, and I have already provided the relevant documents related to the transfer from Elevate, what exactly is causing the continued hold?

Elevate has provided documentation for the transaction, and I am cooperating fully. I would appreciate a clear explanation of what specific document or requirement is still outstanding, rather than repeated back-and-forth requests that continue to delay access to my own funds.

Please escalate this case and provide a clear update as soon as possible.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Xperience

I am embarrassed to give them 1 star whole time and days I listened about them a reliable and trustworthy honest network of sending or receiving amounts without much paying back cost even I came from Pakistan is the main beginning after that much time and mental concentration diversion I am giving them opportunity that I will never mind for open my account and my mother will also give all details from Pakistan but they worked on my documentation submitted a week ago how they send an approval code to me for opening an account now they refuse because they are much busy then a customer waiting and waisted his time they are opening new accounts in new countries never checked my address documents before approval this work seems like a Pakistani worker concerns there tasks???

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Funds stuck, contradictory support, and no clear resolution

I made a small test 105 USDT deposit through nsave’s official web portal using the exact Ethereum wallet address and network generated by their system.

The blockchain transaction was completed successfully, and nsave detected the deposit inside my account, but it remained “In progress” and unavailable for far longer than the published processing time.

The support experience was extremely poor. I first received incorrect information claiming that only Solana was supported, even though their own portal had generated an Ethereum USDT wallet. After I provided proof, they admitted that I had followed the correct steps and promised that a specialist would contact me. No specialist contacted me, and the support conversation was later closed while the issue remained unresolved.

I then received conflicting explanations. One representative said there was a platform-wide pause affecting all USDT deposits, while another mentioned possible compliance checks, technical delays, and processing times of up to several business days. No one provided a clear diagnosis, complaint reference number, responsible processing partner, or firm resolution deadline.

The most concerning point is that nsave continued allowing customers to generate wallet addresses and make deposits despite allegedly having paused USDT processing. There was no warning before I transferred the funds.

Although they eventually confirmed that the funds were safe, leaving customer money inaccessible indefinitely without a clear timeline is unacceptable for a financial service. I had considered using nsave regularly, but this experience has completely damaged my trust in the platform.

21 June 2026
Unprompted review
Rated 4 out of 5 stars

Great platform for peace of mind

Moving my savings over was the best decision I’ve made this year. The app is incredibly straightforward, and knowing my money is safe from local currency inflation gives me huge peace of mind. Highly recommended.

1 June 2026
Unprompted review

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