Next Day Catering Reviews 

5,620
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,949 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to navigate and the ordering process straightforward, often noting clear product information. Many appreciate the competitive pricing, with some finding items cheaper than elsewhere, and value the availability of good brands and sale items. The option for free delivery is also frequently highlighted as a significant benefit. However, some customers experienced significant issues with delivery, including unexpected delays, lack of communication regarding dispatch, and items arriving damaged. Others reported receiving incorrect products or finding items advertised as in stock were unavailable, leading to frustration. There are also concerns about unresponsive customer service, with some people struggling to get replies or resolve issues.

What people talk about most

Order

Customers had ambiguous experiences with order processes, with some reviewers reporting smooth ordering,... See more

Product

Users describe ambiguous interactions with product, with many reporting significant issues such as damaged... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing significant dissatisfaction... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation... See more

Price

Reviewers mention positive feedback about price, with many finding prices competitive and affordable compared... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I originally gave a good review - however impossible to contact the company. No idea who was delivering or when. A delivery was made today a week later I don't consider that very quick. The bigge... See more

Rated 2 out of 5 stars

Only buy here if you have nerves of steel, which i don't. The price was lower than equivelent - For a reason!!!! customer service is not bad, it is non existant. There is NO way to contact t... See more

Rated 5 out of 5 stars

Very smooth process so far, however I did ask a question before purchase and go no reply. I have bought now hoping it will work with my equipment. But the buying process very easy.

Rated 5 out of 5 stars

Found you on Google while looking for restaurant type high chairs for a holiday let. Cheaper than same type on Amazon so very happy to order from you. Added bonus you deliver to the Isle of Wight😊


3.3

Average

TrustScore 3.5 out of 5

6k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(5,620)

1,923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Drinks Fridge

We have a model of this fridge that has just about given up. We were pleased with it over a number of years hence buying a newer model to replace our old fridge.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I googled for some kitchen equipment…

I googled for some kitchen equipment for my restaurant. The prices were competitive and i was also given a £10 discount which made it more attractive! Thank you. Looking forward to using the equipment ad this is my first buy from next day catering.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

looking for a new table

looking for a new table as per usual go on internet came across this company , so easy to use . best of all prices are best . normal go to company so much dearer , will always try them first now

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Run away from this company when you see…

Run away from this company when you see them. I wish I had read the reviews before ordering. I would have given them zero stars. Customer service is zero and when you order items it excessively delays. I ordered 4 Vogue Insulated EPP Food Transport Box 46Ltr GN Size 600x400x316mm. After delays in delivery; only 1 instead of 4 was delivered. I have been trying several times to get old of customer service but to no avail. They hardly respond to email.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Appalling customer service, Goods arrived damaged, i sent an email and was told no refund for damaged goods could be given, after serval email stating what my consumers rights were, it was agreed replacement tables would be sent. 1 table was sent although i purchased two. I once again sent several email stating i wanted to be refunded. 4 months later i am still waiting for a refund. DO NOT USE THIS COMPANY THEY TAKE YOUR MONEY VERY QUICK. IF ONLY I RESERCHED THIS COMPANY FIRST, I WOULD NEVER HAD USED THEM

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company! Total SCAM! Ordered an upright freezer from them, advertised as Free 24 hours delivery and obviously it didn’t arrive. Tried to contact their customer service for cancellation and full refund, but they said the order is with the courier and can’t cancel. But I have checked with the courier at the same time turns out the goods was not even sent yet.
They said “next day delivery is not guaranteed”, but “Free 24 hours delivery” was actually on my invoice as an item name. Terrible company, the customer service agent later on just ghosted me and left me with the chatbot. Wished I have seen other’s review before paying them…

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Bad business, would not recommend buying from here

The customer service is dreadful! If you write an email to them, don't expect a response within 2 weeks. It seems like there is only one person behind the customer support and I tell you, they might as well not have her there because she is not helpful at all. I would not recommend people buy things from this company as they just trap you in a never ending loop of stupidness and frustration.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

would not recommend!!!



The customer service was extremely disappointing!!! would NOT recommend this company!!It took three weeks just to receive a reply to a single email and even after waiting that long, my questions werent answered. Instead of getting helpful support. I had to keep following up without receiving any real support.
I also want to warn other buyers that if you return an item the company charges a 25% restocking fee, so be sure to read the return policy carefully before making a purchase so you know what to expect.

4 June 2026
Unprompted review

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