musicMagpie Reviews 

355,547
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 32,937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent, straightforward service for buying and selling, often with quick payments. Many people appreciate the great value and reasonable prices, finding products in very good or pristine condition. Reviewers consistently commend the efficient and quick delivery, noting items arrive promptly and well-packaged. However, some customers noted concerns regarding the selling process, where initial online quotes were significantly reduced upon inspection due to minor wear or unproven issues. A few others also found that purchased items, like reconditioned phones or CDs, sometimes arrived with unexpected problems such as non-working chargers, scratches, or incorrect types.

What people talk about most

Product

Consumers find product quality to be largely positive, with many praising the condition of items like CDs,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick delivery and... See more

Service

Customers consistently note positive experiences with service, often describing it as first-class, fast, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Price

Customers generally express satisfaction with the prices, often finding them to be good, reasonable, or even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought a used DVD box set from MusicMagpie via their ebay outlet and the service was just as amazing. Ordered on Sunday received on Tuesday afternoon courtesy of Evri. The box set c... See more

Company replied

Rated 5 out of 5 stars

A good supplier of used CDs in good condition, at a very reasonable price which includes postage. A fast turnaround from ordering to your order arriving. Have used Magpie several times and will co... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the purchase from Music Magpie. Ordered on a Friday - order details said delivery will be on Monday. But received it Saturday morning - so that was great. Ordered “Good” grade. Ph... See more

Company replied

Rated 5 out of 5 stars

I am rarely impressed but not on this occasion as it was 'job well done' from start to finish. I received a quote straight away on musicmagpie.co.uk with an instant email on how to proceed. I register... See more

Company replied


Company details

  1. #18 of 29 best companies in Recycling centre
  2. #9 of 25 best companies in Cell phone recycling and unlocking service
  3. #99 of 201 best companies in Online marketplace

About musicMagpie

Written by the company

musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!

Start Selling Sell Mobile Phones

About musicMagpie

Written by the company

musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Fast Same Day Payments
We pay on the same day your items arrive with us, giving you cash to spend sooner!
Tech Price Promise
We guarantee to pay the full amount we offer for your tech (including mobile phones or games consoles) or return them for FREE – no questions asked!
FREE App
Use your phone’s camera to scan your CDs, DVDs, Games and Books for an instant price. It’s easy to sell Tech using our app too!
FREE Courier
We’ll pick your stuff up from your doorstep on a day of your choice. Alternatively, you can send your stuff for FREE from a ParcelShop or Post Office.
Send Your Stuff in One Box
Whatever you’re selling, pack it all into one box. Best of all, you can use any box you like!
Hundreds of Millions Paid Out to Our Happy Customers!
Are you one of them? Leave us a review and let us know what you thought!
Refer a Friend and get a FREE £5!
Love using our service? Tell a friend about us and we’ll give you both a FREE £5! You can refer as many friends as you like, so there’s no limit to the cash you can make. Click the 'Visit musicMagpie' button below to get started!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

356k reviews

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1-star

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4.5

All reviews

(355,547)

32,295 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always prompt reliable service

Always prompt reliable service. No hesitation in recommending.

5 January 2026
musicMagpie logo

Reply from musicMagpie

Hi Eunice,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Top class CDs for low prices.

Top class CDs for low prices.

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi robert,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Selling my IPad pro

As I have always found a simple process from start to finish. This is why I always use MUSIC MAGPIE.

23 July 2026
musicMagpie logo

Reply from musicMagpie

Hi James,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Very good thanks Kevin!

Very good thanks Kevin!
Ax

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Kevin,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars
musicMagpie logo

Reply from musicMagpie

Hi andrew,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Good product

Good product - good price - fast delivery

21 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Marie,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, easy drop off & payment. Thoroughly recommend

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Ian,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great service

Great service

23 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Mark,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Magpie / Timpsons

Sold my iPhone. Price was as good as the competition. Took it to Timpsons - so easy & get paid the same day. A great service

3 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Jason,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great service

Great service, used many times, it's the only company I use when looking for DVDS and Blu-rays , would recommend them to friends five star's from me .

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi william,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Excellent service.

Excellent service.

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Layton,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Super easy and straight forward

Super easy and straight forward. Got my money for a trade in straight away!

23 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Trinity,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Fast delivery, phone pristine as described

Received my iPhone 2 days after ordering free standard delivery by Royal Mail; excellent. Well packaged, and refurbished phone included lead. Phone as described on website is in pristine condition. Website easy to use, good range of options, ordering was straightforward, delivery updates were good. Option to sell old phone is useful. Not yet activated new phone but so far very impressed by efficient company and pleased with my purchase.

22 July 2026
Unprompted review
musicMagpie logo

Reply from musicMagpie

Hi R,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

I have been using this company for…

I have been using this company for years. Always a great service. I look forward to my next purchase.

29 October 2025
musicMagpie logo

Reply from musicMagpie

Hi Hollie,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Another great selection from MM

Another great selection from MM
My first choice for used CDs & dvds. Reacquainted old favourites or new surprises. Very happy regular buyer.

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Tim,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great service

Great service

23 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Mr,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Great selection of DVDs and CDs at a…

Great selection of DVDs and CDs at a good price. Swiftly delivered

16 July 2026
musicMagpie logo

Reply from musicMagpie

Hi KW,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Just brilliant

Just brilliant all round customer service thank you

23 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Mandy,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Rated 5 out of 5 stars

Really well done Music Magpie i am so…

Really well done Music Magpie i am so impressed with your service the way everything was handled speed of service and pay out for my old iphone every thing was so easy from start to finish so much different from the last firm i delt with who said my old phone was damaged when i know it wasn't they even sent me a photo of a damaged phone that wasn't mine so i will always deal with Music Magpie in future keep up the good work thankyou very much a very satisfied customer

23 July 2026
musicMagpie logo

Reply from musicMagpie

Hi Alma,

Thank you so much for taking the time to leave us a great review.

We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

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