Mtech Communications Limited Reviews 

882
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions smooth and pleasant. The service is often described as excellent, with efficient installations and clear explanations ensuring ease of use. Exceptional customer service, quick responses, and effective solutions contribute to a stress-free overall process. Many people appreciate the thorough training provided, ensuring comfort with new systems and minimizing disruption. This commitment to support and smooth transitions results in high satisfaction, with many recommending the company for its reliable and friendly approach.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the simple and easy-to-use system... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting that issues are sorted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had two of the team of Mtech to visit us in our shop. Firstly Callum who got us signed up very quickly and beat our old supplier saving us money every month, with the bonus of a better... See more

Company replied

Rated 5 out of 5 stars

Andy came to install our new telephones today and has trained the staff on how to use them, including installing and demonstrating the computer app. We have had this phone model previously but we did... See more

Rated 5 out of 5 stars

We already deal with Mtech communications and had a query today about setting up an additional voicemail line for a separate part of the business. Rhys was very helpful and came back to us almost inst... See more

Rated 5 out of 5 stars

Today Andy came to install our new phones and the whole process was excellent with no interruptions to our normal working day. He's a lovely, friendly guy, and provided excellent training to the team... See more

Company replied


Company details

  1. #8 of 97 best companies in Telecommunications service provider
  2. #13 of 123 best companies in Business-to-Business service
  3. #4 of 63 best companies in Internet Service Provider
  4. #3 of 34 best companies in Mobile network operator
  5. #4 of 10 best companies in Telecommunications Contractor
  6. #2 of 24 best companies in Telecommunications equipment supplier

About Mtech Communications Limited

Written by the company

Good Communication Made Simple


Mtech Communications are a UK based independent provider of quality telecommunications systems.

With over 20 years experience, we’re trusted to deliver by thousands of businesses nationwide because we’re experts in our field. Our values of quality, integrity and teamwork are what set us apart.

Our team do things differently - we take the time to understand you, your people and your company. No matter how big or small we can revolutionise your business’s communications.

Contact info

4.9

Excellent

TrustScore 5 out of 5

882 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(882)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BB Installation

Andy w.
Fitted out new BB, works great good speeds.
He arrived and got straight on with the job, no messing. When finished he went through what had been done and even sorted out the cab.

Great service from Andy

12 May 2026
Rated 5 out of 5 stars

Andy W,

Andy W,
Andy was very polite and very professional in his work.
Did not know he was here.
Before leaving Andy explained everything he had done.
Top Man

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service

From start to finish Mtech have been an absolute pleasure to work with, no dramas , no pressured up selling, just professional and friendly service.
I would happily recommend Mtech to anyone looking for communications upgrade.

30 April 2026
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. The engineer was not only highly skilled and efficient, but also incredibly professional and respectful. He explained everything clearly and ensured the work was completed to a very high standard.

What really stood out was his positive attitude and dedication — it’s rare to see someone take such genuine pride in their work. I truly appreciate the effort and would be happy to recommend him to others.

23 April 2026
Rated 5 out of 5 stars

Quick

Quick, great knowledge of the system, easy transfer from current provider.

23 April 2026
Rated 5 out of 5 stars

Excellent install from start to finish

Mtech Communications have been extremely helpful from start to finish, they have kept us updated throughout the process. The installation was very quick and Aaron was extremely helpful, he showed us exactly how to use everything and was very clear when explaining things. He made sure that he answered all our questions and everyone was confident in the system before leaving.

20 April 2026

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