Great experience with Chadleigh as our new account manager after previously having an awful time with another team member who no longer works for the company. She showed a huge amount of patience tryi... See more
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We have brought 2 Circles, NSN and Hello Telecom under one brand as SCG Together to give our Customers and Partners a supercharged service provider that is so much more than the sum of its parts. Whatever your business needs, SCG has the experience and know-how to help optimise the ways in which you communicate so that you can achieve greater heights of efficiency and productivity.
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Floor 3, 1 Park Lane, HP2 4YJ, Hemel Hempstead, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Help was great, professional and polite, called back within the minutes they stated on a number of occasions, our issue could not be resolved and that was not for the want of SCG trying it was down to the handset, thanks.
Working with Ian and his team was nothing less than excellent. Efficient communication throughout. Always provided the best recommendations and never tried to oversell. Most important the finished product and connectivity quality is amazing. We installed internet connection, comms equipment and 3 access points. The whole experience was seamless. Thanks to Ian and his team.
I would like to thank Vincent and Lee from the provisioning team in our Hemil base. I have a customer who owns a large chain of convenance stores that often requires broadband and phone system upgrades. In the last instance the broadband and phone system provisioning was of an incredible standard which made roll out and implementation of services seamless. This left the customer extremely happy and myself delighted as the system was rolled out efficiently and with no hassle. Extending my warmest appreciation to both Lee and Vincent on their help. Keep up the good work gents!
Thank you for the great customer service. Your team is very responsive and resolves tasks and issues quickly.
From a shaky start to a fantastic conclusion, what can I say about the service support team at SCG? Carl and Daryl have restored my faith in business internet services. We feel our concerns have been not only taken on board, but positively addressed and sorted. Living proof that the right people are in the right job and are more than willing to go the extra mile to ensure the smooth running of our internet systems (which cover many aspects including tills, security etc), does not detrimentally impact upon the busy demands our business places upon us. Thank you wholeheartedly for your first rate support.
Coral, our account manager was extremely helpful and resolved our issue. Communication was great.
An excellent and very responsive service - Ben is always at the end of the phone if we need anything.
We've had a great experience with the IT support from SCG, especially Ben Pennifold. He's always quick to respond whenever we have an IT issue and gets things sorted as soon as possible.
Ben is friendly, helpful, and easy to deal with, which makes a big difference when something isn't working. We really appreciate all the support he's given us and wouldn't hesitate to recommend SCG.
Thanks, Ben, for all your help!
Fully understood my request and dealt with immediately
Ben helped facilitate the move from one location to the next seamlessly and I will continue to review him and the company well each time they impress me. Full five stars!
Speedy replies from Ahmed, regular check ups and insight on how to improve our tech stack and make savings
Amazing Service. To have a personal contact at the end of a telephone line, should you have any questions or access questions or issues. Thank you to Ben Penfold and the team for always providing such amazing support.
Stephanie is always helpful, which makes my job easier, she is also very knowledgeable
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