Rosewood has an elegant dress line and when ever I oder from them my clothes always fit and are the right size, not like most overseas clothes which comes back way toooooooo small
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a swimsuit from Rosewe. They shipped it to a random address in another state. USPS message states that the package has been delivered to that address. I am trying to get a refund but they su... See more
I needed to shop in the "Church Attire " category so I did. Beautiful merchandise. I wanted a white dress and found several items to choose from. Dresses and pant suits. It really was difficult to cho... See more
Your swift response to queries, prompt deliverence and most of all the elegance of the dresses, top notch👌, beautiful more than I expected. The size perfectly fits. The dresses are exactly as refle... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a swimsuit from Rosewe
I ordered a swimsuit from Rosewe. They shipped it to a random address in another state. USPS message states that the package has been delivered to that address. I am trying to get a refund but they suggest I call USPS. The shipping is ROSEWE's responsibility, I have no way to chase a lost package. If the don't refund my purchase I will say this is a scam company.
Rosewood has an elegant dress line and…
Rosewood has an elegant dress line and when ever I oder from them my clothes always fit and are the right size, not like most overseas clothes which comes back way toooooooo small
It is a scam ..2 months back…
It is a scam ..2 months back ordered..it is not true they keep on saying package on the way delivered..and it is not coming.not refunding..total scam
Worst Experience Ever.
Worst Experience Ever.. I bought $49 worth of Items in November 2025 .. Up till Jan 27 still receiving Generic Emails about working on refund. Definitely a scamming company
I was confused about a coupon and was…
I was confused about a coupon and was kindly told in a way that I could understand. I appreciate the kindness.
It is easy to buy using Kharma.
I ordered 2 dresses and they both…
I ordered 2 dresses and they both didn't fit. Asked for a refund and send them back they offered me 50% of the money back! What an awful site! Quality of the one dress was really cheap looking!
Would never order from here again!!!!
Good Ordering Experience
I've been buying from Rosewe for a long time. Quick and easy check out. Nice clothes. Good prices. Good communication about delivery. Well packaged.
Triple , check your order before you hit submitTriple check your order before you hit submit…
It's a shame that you buy something that's on clearance.And you can't return it and I made the mistake of selecting the size the wrong size. Could technology had a error codethat send the wrong size? How right or wrong,
I'M stuck with two things that I cannot wear because they are not my size so I will find someone in the community to donate or sell to.
Ease of shopping
I love their clothes
I received all my items in a timely fashion they were all nice and fit well
I love Rosewe
The products always get to me safe and sound, and arrive on time!
Very friendly and got my issues…
Very friendly and got my issues resolved right away
Please help me to return one.or…
Please help me to return one.or exchange it.have been charge for two.please I'd like to return the other one I only have one body .I want a refund or exchange.
Rosewder Chinese company
They advertised prescription eye glasses that works with 0~7 prescription powers good at night driving as well. What I got was cheap plastic eye glasses that it is not good for even reading. I have asked them for retune information their best answer was it cost too much for you to ship back since we don't cover return cost therefore we can give you $5 and you can keep the glasses, since I did not want to pay additional $20 for shipment I expected their offer and I told them I am going to post what has happened.
Sizes are not as labelled and they won't allow me to retun
Please take care when using this company. I ordered a size 16-18 dress for my Mum, who is generally a size 16,. The dress arrived, no issues with post, which I paid for, however the dress on arrival would not even go over my mums head. I could tell when opening it it was extremely small. I am now in an ongoing battle trying to get at least 50% refund. They will not agree to it as claim they sent what was ordered. It's a lovely dress, but nowhere near a standard size 16 let alone 18. Very disappointed and feel there has clearly been a sizing issue, which is why they have now said its in clearance and won't refund. I'm hoping they will do the right thing, as they have not sent a dress that is a standard size. My claim is still ongoing. Our consumer rights say we are entitled to a refund if not as described, they have offered me15% refund as of today. I have photos showing the measurements of the dress, to evidence they are a few inches smaller than the table, they have sent confirming the sizes. Happy to share. Update, they have now reviewed photos which show the dress is nothing like advertised and will not budge. I have asked for part refund and will donate the dress to charity to sell as a size 12 or return it. Awaiting response.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.