Definitely one of the best companies hands down when it comes to customer service , used to order from another company … not anymore, I’ve orders before but this time had to change color right after r... See more
Company replied
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Review summary
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They come in a timely manner, However, the same guy that delivers ALWAYS throwing the packages on the ground. Not a good way to deliver someone else things....
Company replied
The shaper arrived in a timely fashion. I wore it to a birthday and it fit wonderfully. It was comfortable enough and smoothed out all my problem areas. It is a bit difficult to get on, but that's to... See more
Company replied
Order came timely material doesn't seem the same as the material when influencer review them. I saw an influencer who was 170lb 5'1" get a medium. I'm 5'6" 165 and got a medium it was extremely hard t... See more
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Company details
- Clothing Shop
- also in
- Activewear shop
- Body shaping class
- Lingerie shop
- Underwear shop
- Women's Personal Trainer
Written by the company
Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.
Contact info
8333 Rochester Ave Ste 109, 91730, Rancho Cucamonga, United States
- +1 (866) 298-1526
- info@shapellx.com
- shapellx.com
3.9
Great
54k reviews
Asks customers to review
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Mary J residency in Vegas.. rip
I got them for the Mary J residency in Vegas on 31 Oct 26, a week after the arrival...they rip on me the night of the event as I was getting dress. The tummy and breast area was on point.
30 October 2026
Great price and nice fit!
2 August 2026
May use AI-assist with repliesRead more
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Great fit and great customer service!
This is the best belly minimizing shaper I have ever had. It beats Honeylove. Customer service was great as well. I had to exchange my medium shaper for a size small. The process was fast and free!I had a replacement shaper within about a week.
23 October 2026
Reply from Shapellx
Hi Bella,
We're so happy to hear that you love your shaper and that it exceeded your expectations! 😊 It's wonderful to know that our team made the exchange process quick, easy, and hassle-free, allowing you to receive your replacement within a week. Your kind words mean so much to us! 💖
If you ever need further assistance, we're just a message away here: https://www.facebook.com/Shapellxofficial. Thank you for choosing Shapellx! 🥰
Reply from Shapellx
Hi Monique,
We're sorry to hear that the bra was too small and the pants were too big. We understand your disappointment and appreciate your feedback regarding the sizing and fit.
Please contact us at info@shapellx.com so we can assist you further and resolve this matter.
I love the bras that I ordered
I love the bras that I ordered. The fit perfectly. The material is really good. The cost was a little high but for good quailty I didn't mine paying.
9 September 2026
Reply from Shapellx
Hi Sharon,
We're so happy to hear that you love the bras you ordered and that you're pleased with their fit and quality! We truly appreciate your recognition of the value and craftsmanship that go into our products. Knowing that you feel your purchase was worth the investment means so much to us.
Thank you for your trust and support! We hope you continue enjoying your Shapellx favorites. If you ever need assistance, we're just a message away at https://www.facebook.com/Shapellxofficial. Thank you! ❤️✨
Unsatisfied with delivery
My package was delivered after appointed date. It was delivered after my event. I am very disappointed. Also, my package was left outside the building.
28 October 2026
Reply from Shapellx
Hi there,
We're delighted that you chose Shapellx, but we're sorry to hear that your package arrived after your scheduled event and was left outside your building. We understand how disappointing this must have been, especially when you were counting on receiving your order on time. We appreciate you bringing this delivery concern to our attention, and we'll share your feedback with our logistics team to help improve the delivery experience.
We'd love the opportunity to provide you with a better experience next time. Please feel free to reach out to us at https://www.facebook.com/Shapellxofficial if you need any further assistance. Thank you!
I want a refund the merchandise is…
I want a refund the merchandise is garbage and I will be filling a.cl a I'm with the better business bureau every dime and a l a blessing so I can send your garbage back
20 October 2026
Reply from Shapellx
Hi Ronald,
We're sorry to hear that the merchandise did not meet your expectations and that you're dissatisfied with your purchase. We understand your concerns regarding the product quality and your request for a refund. We'd appreciate the opportunity to look into this matter and help clarify the return and refund process to ensure you receive the appropriate assistance.
Please contact us at info@shapellx.com so we can assist you further and resolve this matter.
What makes my experience a success is…
What makes my experience a success is that I love the way is delivered on time but the package has been opened before I receive it. The product fit perfectly and I love it so much. The delivery service has to do better with the package and should deliver it directly to the apt door step instead at lobby. Thanks
23 October 2026
Reply from Shapellx
Hi Abosede,
We're happy to hear that you love your purchase and that the items fit perfectly! However, we're sorry to learn that your package appeared to have been opened before delivery and was left in the lobby instead of being delivered directly to your apartment door. We understand your concerns regarding the condition and handling of your package, and we appreciate you bringing this to our attention. Your feedback will help us address these delivery concerns with our logistics partners.
We truly appreciate your support and hope to provide you with an even better shopping and delivery experience next time. You can always reach us at https://www.facebook.com/Shapellxofficial if you need further assistance. Thank you!
Reply from Shapellx
Hi Venus,
We're thrilled to hear that you love our products and had a positive experience with our response time! Your kind words mean so much to us and motivate our team to continue providing quality products and attentive customer service.
We truly appreciate your support and look forward to serving you again! If you ever need assistance, we're just a message away at https://www.facebook.com/Shapellxofficial. Thank you!
Reply from Shapellx
Hi Cheryl,
We're delighted to hear that your order arrived promptly and that you're happy with the quality and fit of your purchase! Knowing that you're satisfied with both our products and delivery service truly makes our day.
Thank you for choosing Shapellx! We look forward to being part of your future shopping experiences. If you ever need assistance, we're just a message away at https://www.facebook.com/Shapellxofficial. Thank you!
Good Delivery and excellent products.
23 October 2026
Reply from Shapellx
Hi Willa,
We're so happy to hear that you had a great delivery experience and are enjoying our products! Your satisfaction means a lot to us, and we're grateful that you took the time to share your experience.
Thank you for your continued support! We hope to bring you more wonderful shopping experiences. If you ever need assistance, we're always happy to help at https://www.facebook.com/Shapellxofficial. Thank you!
Reply from Shapellx
Hi Rachel,
We love hearing that you're enjoying the snatched look and feel of your Shapellx shapewear! We're thrilled that our products are helping you achieve the look and confidence you love.
Thank you for your support and for choosing Shapellx! We can't wait to serve you again. If you ever need assistance, feel free to message us at https://www.facebook.com/Shapellxofficial. Thank you!
Reply from Shapellx
Hi there,
We're so happy to hear that you're loving your Shapellx leggings! Your support means a lot to us, and we're delighted to know that you're enjoying your purchase.
Thank you for being part of the Shapellx community! We look forward to bringing you more comfortable and enjoyable shopping experiences. If you ever need assistance, we're just a message away at https://www.facebook.com/Shapellxofficial. Thank you!
Reply from Shapellx
Hi Trina,
We're absolutely delighted to hear that Shapellx remains your shapewear preference! It makes us so happy to know that you love the snatched look and feel of our products.
Thank you for your continued trust and support! We're grateful to have you as part of the Shapellx community and look forward to serving you again. If you ever need assistance, we're just a message away at https://www.facebook.com/Shapellxofficial. Thank you!
The bra fit like a glove and works with…
The bra fit like a glove and works with everything!
22 October 2026
Reply from Shapellx
Hi Raye,
We're thrilled to hear that your bra fits perfectly and works so effortlessly with your outfits! Knowing that you're happy with the fit, comfort, and versatility of your purchase makes us so happy.
Thank you for choosing Shapellx! We truly appreciate your support and hope to bring you more products you'll love. If you ever need assistance, we're just a message away at https://www.facebook.com/Shapellxofficial. Thank you!
Beautiful
I love the materials and how well everything fits. All products I order are made so well, and no other brand compares to Shapelix. You can just tell that these pieces will last a long time. I will forever buy all my shape wear from Shapelix.
22 October 2026
Reply from Shapellx
Hi Vero,
We’re so happy to hear that you love the quality, fit, and durability of our shapewear! It means so much to know that Shapellx has become your go-to brand. Your continued support truly motivates us to keep delivering products you'll love. 💗✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Very well made shape wear and great…
Very well made shape wear and great customer service!
22 October 2026
Reply from Shapellx
Hi Amy,
We're delighted to hear that you're happy with the quality of our shapewear and the service you received from our team! Your kind words mean a lot to us and encourage us to continue providing the best products and customer experience. 💕✨
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Amazing product and Amazing customer…
Amazing product and Amazing customer service. They made sure my package was re ordered and delivered. Fast service and fast delivery.
22 October 2026
Reply from Shapellx
Hi Tartiyana,
We're thrilled to hear that you had a great experience with our products and customer service! We're especially glad we could arrange a replacement and ensure your package was delivered promptly. Your satisfaction means everything to us. 💗📦
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
The bras that were ordered were what…
The bras that were ordered were what was expected and were delivered in a timely manner.
22 October 2026
Reply from Shapellx
Hi there,
We're happy to hear that your bras met your expectations and arrived on time! We truly appreciate your support and are grateful that you chose Shapellx. 💕
We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!
Refund was never done.
Refund was never done.
I did a purchase I didn't like and was offered to keep it and receive a gift card of $71 to do another purchase. I did, and only paid the difference of $6. and when the package came in there was nothing in there. I sent a picture as proof and I was no longer willing to do another purchase since the item I needed was for an event that had already passed. I requested my full refund, and all I was given was $6. As of today, no refund was done and I was left with nothing, but one garment I didn't like and never will use.
Never again will I buy from you guys and highly recommend anyone who does to make sure it's what you're going to be happy with because their refund process is not good at all.
9 September 2026
Reply from Shapellx
Hi Cynthia,
We're truly sorry for the frustrating experience you've had with your order and refund. We understand how disappointing it must have been to receive an incomplete package after using your gift card and to feel that your refund concerns were not properly resolved. This is certainly not the experience we want our customers to have.
Please contact us at info@shapellx.com so we can assist you further and resolve this matter.
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