PerfectDraft Reviews 

13,400
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,128 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online ordering process extremely quick and straightforward, while also thoroughly enjoying a fantastic selection of delicious beers and ciders. Many people frequently highlight the remarkably fast delivery times and praise the consistently high quality of the products offered to them. Some reviewers were not happy with ongoing delivery problems, noting that couriers occasionally left parcels in exposed places or completely failed to arrive on schedule. A few other people also felt that receiving faulty machines and dealing with unhelpful customer support when trying to resolve problems were very frustrating experiences.

What people talk about most

Product

Reviewers mention ambiguous feedback about product satisfaction, with many customers praising the great... See more

Delivery service

People report ambiguous experiences with delivery service, as some customers praise lightning-quick shipments... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight quick... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising the superb product and... See more

Service

Consumers find service to be ambiguous, with reviewers expressing mixed experiences regarding the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is quite easy to use for both ordering and returns. The beers so far have been really good, albeit that is down to individual tastes. The one thing that let's Perfectdraft down is their cour... See more

Rated 4 out of 5 stars

New to the machine and learning about the site and the deals available. So far it very straight forward. Great selection of beers and Ciders. Only one issue, InPost delivery driver completely ignored... See more

Rated 4 out of 5 stars

All round good experience and plenty to choose from but the date of delivery quoted doesn't seem to match with current courier. Left waiting extra days for items to arrive.

Rated 3 out of 5 stars

The kegs are not great value for money, but do taste better than cheaper alternatives like cans or bottles. The recent change to the free delivery meaning you have to buy 3 kegs rather than spend £50... See more


Company details

  1. Beer Distributor

Written by the company

At PerfectDraft, we're all about beer. Not just any beer. But a world of beers on tap, at home. We're here to help you experience the magic of pouring your own perfectly chilled pint. Because nothing gives us greater joy than being able to deliver the ultimate beer experience to beer enthusiasts. With a fantastic range of beers to choose from, there's something for everyone. Our collection includes classics such as Stella Artois and Budweiser as well as recent additions like Camden Hells, Hawkstone Lager and Stella Artois Unfiltered. So yes, that's us in a nutshell. (Incidentally, we think nuts are a great accompaniment to draught beer.) Welcome. The perfect pour is waiting for you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

13k reviews

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3.7

All reviews

(13,400)

4,874 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed that the promised…

Disappointed that the promised notification for I stock items never came, it was just by luck I noticed it and was able to order what I wanted.
Ordering is easy and keg returns are always collected on time. I read lots of comments about Yodal in the past 18 months that I have been using PD Yodal have been the best courier service that comes to us.
I am still waiting for Orchard Pig to come back in stock, and would like to see a dark porter type beer be put on your list.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

The Highlands dont miss out on great service....

Living in the Highlands, and all that entails with postage, and delivery etc, the PerfectDraft set up is very good for where I live.... It is very easy to book Keg Returns, where the courier driver will collect them from us - with the labels, and then on the ordering and delivery side, whenever I order anything, so far it has been delivered very quickly, and in good condition.

My last order, I did the whole process from returning kegs, to ordering kegs. From booking the keg return, getting credited with Beer Tokens, and re-ordering to delivery was 5 days, for which I raise a glass to to the PerfectDraft team, and their couriers. It is a very slick service.

The additional bonus was that I managed to use my Beer Tokens with a Halloween Offer Code, and got 2 x kegs of Saison Dupont, and a keg of Leffe Bruin for a very reasonable price....

Slàinte mhath

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Enjoying my PerfectDraft

Got the machine on offer as wanted to try as prefer draft to cans. Efficient delivery and easy to set up. Easy to order kegs and return. Good selection and really good the 0% kegs available as also taste better on draft. Liked the oktoberfest offers though sometimes find ones I want are out of stock. Not sure drip tray as effective so put machine on something if don't want to ruin your surface. Used for a bbq and everyone enjoyed it. Keep some prechilled ready to swap. The 3 keg order for free delivery wasn't a major issue as just means order more but less frequently. Finally would be great to have more uk craft beers 🍻

5 November 2026
Unprompted review
Rated 3 out of 5 stars

First time I’d used the Yodel Keg…

First time I’d used the Yodel Keg Return so a bit of confusion on what I sent to what they received but I’m sure that will sort itself out

Overall my experience since buying the PetfectDraft machine and around 18kegs of Peroni has been fantastic, I can not recommend this machine and the keg experience enough

Fantastic 👏👏👏🍺

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Ordering is easy through the app

Ordering is easy through the app, got an offer for free delivery on two kegs, took advantage, kegs delivered the next day, really pleased with the quality of the beer and the service provided by PD

23 October 2026
Unprompted review
Rated 3 out of 5 stars

Buy Bottles

Not cheaper than pub prices if you take account of the cost of keeping the machine cold and without including the cost of buying the machine. Returns is a lot of a nuisance too. Send back 6 kegs and then they argue that you have only returned three. We have a Perfect Draft shop here in Stafford but I’m yet to find it open. Then they have a promotion and say order two kegs and choose your free glassware; then they ignore your choice and send you glasses that weren’t even on the list. When you send a complaint email, they don’t even respond. After being a regular customer and making frequent orders you don’t get any inclination that you are a valued customer; in fact, quite the opposite. The beer can also be quite cloudy. All in all, I’d recommend buying bottles.

4 November 2026
Unprompted review
Rated 4 out of 5 stars

Quite good

Delivery was fast and on time. The beers are good , however i do think that more beers could be available? For instance I recently purchased Tennents lager but can no longee order that. It's a real shame because it's a drink in really liked? Would love to see more popular beers and lagers, ie Carling, Tennents or kronenberg 1664.
Apart from that all good with perfect draft

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Same again

As always,
Superb service, delivery within 48 hours, beers are excellent(I try to buy a new one now and again, but am guided by reviews), company are so good to deal with because customer satisfaction is clearly a priority.
Thank you.
Deals are very good and emails are enticing.

30 October 2026
Unprompted review
Rated 3 out of 5 stars

Great draft beer but let down by couriers.

A great draft beer system and great tasting beers, but the chosen couriers are a complete let down. They don’t turn up at the promised time or date. When booking a keg return, the shops won’t take the parcel in because they don’t turn up to collect them. They leave parcels on the doorstep when you’ve asked them to put in a safe place. They once delivered two kegs when I’d ordered 3, had to get in touch with perfect draft customer service (who were great) to find out that my 3rd keg had been lost in transit. Lose in post, get a better courier service and you’ll get a 5 star review.

24 October 2026
Unprompted review
Rated 3 out of 5 stars

Ordered 3 various kegs on delivery…

Ordered 3 various kegs on delivery thought the box was light , once opened there was only two kegs but the delivery note inside showed three , dont know whats going on in their warehouse and this has happened several times before sent a email hopefully they will get this sorted

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, was notified of a slight delay (1 day) in delivery, was compensated with £5 of beer tokens. Delivery was as advised and packages were in good order. Only criticism is not enough IPA's / Ales on offer.

23 October 2026
Unprompted review

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