Pazzox.nl Reviews 

8,921
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I've been ordering regularly from Pazzox for years and I've never had a bad experience. With my last order, I received two complimentary products I didn't expect, so I want to say thank you. I appreci... See more

Rated 1 out of 5 stars

I selected a Post NL point neabry my home, however it was delivered a different location, I had to wait extra 3 days to get the parcel, because delivered place was closed during weekend and 2nd da... See more

Company replied

Rated 5 out of 5 stars

I recently placed an order which somehow got lost in transit. I contacted pazzox.nl about it and they offered to refund me or have the same item re-sent. I opted for the latter. I received my order... See more

Rated 5 out of 5 stars

Very helpful managers! I've placed an order in the evening. Next morning it was already delivered to my home! Super quick, super nice! I will definately continuing placing orders with Pazzox! Thank yo... See more

Company details

  1. Online Pharmacy
  2. Beauty supply store
  3. Cosmetics shop
  4. Fitness and nutrition
  5. Pharmacy
  6. Skin care clinic

About Pazzox.nl

Written by the company

Online Apotheek Zonder Zorgen

Waarom kiezen voor Pazzox?
  • Professioneel advies van apothekers, net zoals bij de apotheker in je buurt, zonder dat je jouw huis moet verlaten
  • Persoonlijke service via mail, live chat en telefonisch. Je kunt bij ons terecht met al je vragen over je gezondheid en informatie over producten. We geven je met plezier al onze tips en tricks. Ook als je hulp nodig hebt om te bestellen, helpen we je graag een handje.
  • Correcte prijzen
  • Uitgebreid assortiment aan voorschriftvrije geneesmiddelen, homeopathie, verzorgingsproducten, vitamines, dieetvoeding, medische hulpmiddelen …
  • Discrete levering
  • Interessante dagdeals
  • Kies uit meer dan 20 000 producten van verschillende topmerken zoals Eucerin, Metagenics, Vichy, La Roche-posay, Nestlé …

Contact info

4.2

Great

TrustScore 4 out of 5

9k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8,921)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'd recommend Pazzox

I've been ordering regularly from Pazzox for years and I've never had a bad experience. With my last order, I received two complimentary products I didn't expect, so I want to say thank you. I appreciate the gesture!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Good

Simple ordering. Lived up to their delivery promise: 2 to 3 workingdays (got it in 2). Decently packed.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service, no complaints

I recently placed an order which somehow got lost in transit. I contacted pazzox.nl about it and they offered to refund me or have the same item re-sent. I opted for the latter. I received my order shortly after. 5 Gold stars: 🌟🌟🌟🌟🌟! - And special thanks to Jessica from Team Pazzox for helping to resolve the problem.

Franklin
The Netherlands

3 April 2026
Unprompted review
Rated 3 out of 5 stars

I can’t recommend

I can’t recommend. I ordered a face cream from Vichy from pazzox.nl. I have been using this product for years. The cream I ordered from pazzox smelled strongly of mold. I am very sensitive to this and had an allergic reaction. Customer service allowed me to send the product back (used) but since they didn’t find a problem with it they won’t provide a refund. They did offer to send it back to me but that is also unhygienic- so I declined. I lost 30€. For this reason I leave a low review and I will not be ordering again.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Received wrong item, no possibility to change

Received wrong item. Tried to contact pazzox via email and online form with a request to change to the correct item. unfortunately no answer since 2 June.

2 June 2025
Unprompted review
Pazzox.nl logo

Reply from Pazzox.nl

Dear,

Strange that your email was not answered. Sometimes our emails end up in the spam/junk mail. So definitely take a look there too. Or feel free to send another email. You can also reach us via WhatsApp.

Kind regards,

Jessica

Rated 5 out of 5 stars

Would recommend.

This company seems well streamlined.
The prices are competitive and the quality of the products are good.
A positive buying, delivery and after-sales service!
Would recommend.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

They are perfect.
Time accurate, perfect quality and perfect price

9 October 2024
Unprompted review
Rated 5 out of 5 stars

They earned my trust

Excellent service

Good comunication: Customer service always attended to my questions.

My order arrived quickly and good conditions.

They earned my trust, I will buy again.

13 July 2024
Rated 1 out of 5 stars

Bad communication and no delivery

I have receieved notification that my order was registered and nothing else. No email and no delivery. No tracking code, nothing. I dont know if my order will be delivered at all.

11 August 2023
Pazzox.nl logo

Reply from Pazzox.nl

Best,

Unfortunately, due to the holiday of August 15, we had some delays. Our emails sometimes end up in the unwanted / spam mail. According to PostNL, your package would have been delivered. I have sent you more information about this in a private email.

Kind regards,

Jessica

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