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My Tool Shed Reviews 

12,159
•
TrustScore 4.5 out of 5

4.7

Tool shop
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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, with many orders arriving quickly, often within 24 hours or earlier than expected. People frequently highlight the excellent quality of the products, noting items are as described and offer great value for money. The ordering process is often described as easy, with competitive pricing and effective communication, including regular updates on order status. However, some customers noted issues with slow order fulfillment and extended delivery times, occasionally taking weeks. A few also mentioned that communication regarding delays or follow-up on specific issues could be improved.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Clients share positive opinions on product quality, with many reviewers highlighting items like the Webb... See more

Service

People report positive experiences with service, often highlighting excellent delivery, good communication,... See more

Order

Consumers find the ordering process to be positive, with many reviewers praising the straightforward system... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well where do I start, to be honest and to the point, Ordered a black and decker power file yesterday, Saturday 14/3/26 great price. Sunday 15/03/26 at 1 pm delivery driver arrived with my pa... See more

Rated 5 out of 5 stars

The item was at a good and fair price. Dispatch and delivery where rapid. I ordered Saturday afternoon and the parcel was delivered in 24 hours. The soldering iron was great quality and will come in h... See more

Rated 5 out of 5 stars

I needed new handles for a lump hammer, an axe and a hatchett. Mytoolshed had them all in Hickory, my preferred choice. Excellent quality and speedy delivery. Easy company to work with. One tip. Pleas... See more

Rated 5 out of 5 stars

One of my preferred sources of tools and equipment, which I've given 5 star reviews here before. Order tracking is fantastic with emails covering every step up to delivery and the prices are very comp... See more

Company details

  1. Tool shop

Written by the company

Behind the scenes, My Tool Shed is a family of tea-drinkers and tool-fanatics. If a new machine hits the market, we know about it and we make it our top priority to bring it here at our lowest price. Not only are we scouting for the next best thing, we pride ourselves on offering such an extensive range of tools and accessories online. There are in excess of 25,000 products on our website to date and we just keep growing! You'll find everything and anything from Power Drills to Cleaning Consumables, but every order is important to us, and no matter how big or small, we offer a service that is second to none. Whilst we may not be able to put in the elbow grease on site, we will efficiently process your order, wrap-up your parcel and (for the majority of our products) we'll even deliver to you the very next day. ... i'll drink to that!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(12,159)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

lots of spam

I bought one thing and have received NINE emails over two weeks. The item is good quality and arrived quickly but now I've marked as spam and won't buy again.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Luxury Product service at competitive pricing

Excellent pricing brought me to this company. Had I known how good the service was going to be I would have used them irrelevant of the price. Fantastic and consistent communication at every stage. Delivered quickly and on time. I am very happy except now I will have to mow my lawn. I could not recommend this company more.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Well diddnt really want to give 1 star

Well diddnt really want to give 1 star
I ordered a air conditioner a few days later received a email my order is being packed then days later i received another email
The air conditioner was out of stock
Why did they send me an email saying they were packing it
Customer service poor
Fuming

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Dremel moto fret saw and additional blades

Ordered the moto fret saw from My Tool Shed. Couldn't be happier. A fantastic bit of kit for my small wood carving set up. Well packaged and excellent delivery service, it has been an A plus service and experience from end to end. Highly recommend this company for quality goods and delivery service. Very well done

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Super quick delivery

Ordered on a Sunday and the item arrived Tuesday morning. Good communication, packaged well and very decent price for the item. Easy to use website. Cannot ask for more !!!

21 June 2026
Unprompted review
Rated 4 out of 5 stars

Bought a cordless mower without…

Bought a cordless mower without batteries, that’s another story altogether but not an issue with Toolshed. Spoke to customer services who were very helpful, ordered the batteries I preferred and they were delivered within 24 hours. Satisfied customer and happy to recommend Toolshed.

21 May 2026
Unprompted review

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