Mollie Reviews 

blocked my account without any reason i dont undestand how this work but this is time money and time wasting so far

waiting them to fix the issue

Update : they said it wont take much to fix we will see

I got an employee on the phone really quick. She understood what I meant and send my question to the right person. The next day everything was solved.

Have said they will offer WERO for about a year now. Their website still says late 2025 or early 2026. It's way past that now, and they still haven't even started their BETA program. I was promised we would be enrolled in that. But all we have heard since are excuses of why it's taking so long.

This company is absolutely not taking this seriously. WERO is an extremely to Europe's financial future and independence. Simply not taking their responsibility seriously.

I closed the account too soon without retrieving last documents .After several verification, there were able to open shortly the account. Thanks for your effectiveness

Justin is a great guy. Very kind and i love his service.

Servizio vergognoso. Conto bloccato e fondi bloccati dopo i primi utilizzi (tutti leciti) ci hanno scritto che il 20 agosto ci avrebbero chiuso il conto e restituto i soldi e non lo hanno fatto. FRODE ! Diffidate da questi truffatori . Sì allega testo della mail non rispettata :

Dear xxxx Sxxxxxx,

Following a recent review, your Mollie account (client:xxxxxxx) is part of an ongoing investigation. As a result, we have decided to restrict and ultimately deactivate your access to Mollie’s payment services.

As we identified a breach of our User Agreement, we are proceeding with the offboarding of your account in accordance with Articles 6.1 and 8.8 of our User Agreement, which you accepted upon registration. Effective immediately, you will no longer be able to use Mollie's services.

Any remaining funds will be held in line with the applicable liability period. The final transfer of any outstanding funds is expected to take place on 20/08/2026, in accordance with Article 5.6 of the User Agreement.

We will notify you once all account closure procedures have been completed; please note that further inquiries will not affect the outcome or timeline of this process.

Mollie

— Team Mollie

Organizzazione: SCF LUXURY S.R.L. (Mollie ID)

If you are in the textile or e-commerce business, avoid Mollie at all costs! The risk of your funds getting frozen and stuck inside is extremely high.

I sell completely legal, branded textile products (knitting yarn in small packages). I provided every single B2B document, official logistics agreement, and VAT application requested for my German operations. My entire business is built on a 100% legal and transparent European structure. I could have provided dozens of additional documents if a real human had just bothered to ask!

Instead, my account was rejected under the ridiculous excuse of "Article 4.1 - Prohibited Activities." When I contacted customer service, they just blindly replied that the account was "deemed risky" and closed the door. There is no human review here; their compliance department is entirely run by bots and automated algorithms that arbitrarily ruin legitimate businesses.

Textile sellers and similar e-commerce businesses need to be very careful. If they can ban a simple, legal yarn business as a "prohibited activity" without any logical explanation, imagine what they will do to your funds when your sales start rolling in.

If Mollie actually steps up, acts like a professional financial institution, and resolves my issue, I will update this review. Until then: RUN AWAY!

(ID: 19555152)

Sep was very helpful and was able to answer all my queries

Remi was able to solve my problem in less than 24 hours, very helpful and nice experiance.

Great help from Justin, to change some setttings in my Mollie account

Refused to give me an account despite me trading for 11 years. Go with a company you have actually heard of instead of these little companies that you have never heard of that are extreamtly fussy who they give an account to.

very disappointing experience with mollie. I started using this payment processor for my online shop and shortly after installing I learned that I will only be able to access my funds in appx. 2 months after the order which is not the best but I was actually still fine with. however then after a few weeks of using the service, my account was restricted and I was no longer able to use mollie at all. no reason was provided. besides that I had over 15.000€ frozen in my account which now I was not able to access at all. I tried reaching out to their support 2-3 times every week and every time they were saying that they will provide more information "next week". eventually it took them a month to really provide any new information which was just that my funds will now be frozen for half a year and I cannot do anything about it. I am no longer able to run my business anymore and if mollie was trying to protect my customers from getting scammed, they really only made it worse because now it's much harder for me to fulfil all of the orders and provide good customer experience.

Nice, Support. Erik was very nice and gave me quick help.

Never use this merchant. We will be taking legal action. Our funds have been blocked for more than 3 months, and today we received a notification saying that they will only review the funds again in December. They still haven’t returned our money. I do not recommend this merchant.