Little Kingdom Reviews 

86
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, most reviewers were unhappy with their experience overall. Consumers frequently experienced lengthy delivery delays and received very poor quality items that looked completely different from the promotional pictures shown on the website. Buyers also faced frustrating obstacles when attempting to obtain refunds, frequently dealing with unexpected return shipping expenses or receiving unsatisfactory partial compensation offers. Some reviewers were happy with the fast delivery service and found the ordered items to be wonderful gifts for their young grandchildren. Other consumers noted that certain toys were beautifully constructed, safe, and sturdy for kids to enjoy playing with every single day.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and presentation. While some consumers reported that... See more

Quality

Consumers find quality to be a major disappointment, frequently reporting that products are cheap, flimsy,... See more

Delivery service

People report ambiguous experiences with delivery service, often noting long waiting times ranging from two... See more

Order

Clients share negative opinions on order due to severe delays and damaged items arriving weeks late.... See more

Refund

Users describe negative interactions with refund, highlighting a consistent reluctance to issue full money... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered some animal themed building blocks because they looked really good on the website. Firstly they took several weeks to arrive and then given the box design they are clearly from China. Pl... See more

Rated 2 out of 5 stars

Ordered two toys. Delivery time well over two weeks. This was not made clear at all. Boxes the toys came in were completely battered. Outer cover was just a plastic bin sack type covering so no protec... See more

Rated 3 out of 5 stars

The shipment arrived after a few weeks but I wasn’t overly worried as I knew they are abroad. The box looked really lovely on the initial view but when I opened it non of the activities are in separat... See more

Rated 1 out of 5 stars

Completely missold. Item less than half the size advertised. Waterproof silicone storage bag with shoulder strap Shocking mis informed advert. Completely ripped off. Avoid, Avoid, Avoid Cheap ru... See more


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2.1

Poor

TrustScore 2 out of 5

86 reviews

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No history of asking for reviews

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2.1

All reviews

(86)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Not even one star I waited so long for…

Not even one star I waited so long for thus product and had to chase them so many times and then get the item and one pack of things is missing and they sent 2 packs of the same things. Very very disappointed I paid £36.94 inc delivery and I am not happy.

25 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company, they are not Uk based as they make it seem. I would not have ordered from them if I had known the item I ordered was coming from abroad.
I ordered a child’s bbq for my nephew, on the site it showed a young boy with a blue bbq,after waiting a while for it to be delivered the box arrived in a plastic bag and was damaged to the extent that it was not fit to give as a gift, the bbq was also pink not blue! It was much smaller than the image on the website and not fit for purpose.
I complained and was told that they would ship another one to me, when I told them it must be blue and packed in a way it would not be damaged they replied with” I would get what I got originally and they will not change the way they ship their goods! “I requested a refund and they said I could ship to Austria at my own cost before they did that, I refused so they offered me 30% of the price refund, absolute rubbish company I have advised all my friends NOT to use this company and would not ever recommend it to anyone

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Utterly Appalling

This company is based in Austria and appears to source many of its toys directly from China, with a number of identical products available on sites such as Temu at significantly lower prices.

Customer service is slow to respond and, in my experience, they took very little accountability for the issues I encountered.

Please do your research before ordering, I certainly wish I had.

I ordered two birthday gifts costing just under £40. Delivery took 18 days from the date I placed my order.

When the parcel finally arrived, both items were damaged. One was in a cardboard box and the other in a plastic case, yet both had simply been placed together inside a single mailing box with inadequate protection. The damage appeared to be the direct result of poor packaging.

I contacted Little Kingdom immediately, providing photographs of the packaging and the damaged items. Their first response was to blame the courier and offer either replacement items or a 15% refund.

As the items were birthday gifts, replacements with another 18-day delivery time were of no use, and a 15% refund was unacceptable given that the gifts were damaged and unusable. I therefore requested a prepaid returns label, their returns details, and confirmation that I would receive a full refund, including the original delivery costs.

Several days later, they replied saying I could return the items to Austria at my own expense or accept a 50% refund instead. Returning the parcel would have cost me around £30, plus any applicable import charges, making it completely unreasonable. I again declined the 50% offer and repeated my request for a prepaid returns label and confirmation of a full refund.

A few days later I was told they did not consider the damage significant enough to warrant a refund and apologised for the inconvenience. It felt as though they were hoping I would simply give up, but I again requested a prepaid return and full refund.

After several more days of silence, I received another email that appeared to ignore the previous correspondence entirely. It apologised that I had received damaged goods and instructed me to return them to "[returns address]"—except no address was actually included. I can only assume they still intended me to send them back to Austria.

At the time of writing, the matter remains unresolved and I am only a few days away from the deadline my bank has given the retailer to resolve the dispute before proceeding with a chargeback.

Based on my experience, I would advise anyone considering ordering from this company to do plenty of research first. If something goes wrong, be prepared for slow responses, repeated negotiations instead of a straightforward resolution, and the possibility of having to involve your bank to recover your money.

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Really unclear product on website

Really unclear product on website. Thought I was buying a set of stepping stones in multi-colours but then saw it was one colour, which didn't even appear as an option from the photos. I queried this with them but by the time they'd responded they'd already shipped it. It then took several weeks to arrive and now it's arrived I've discovered I have to return it to Austria. Very misleading from their website address

29 July 2026
Unprompted review
Rated 1 out of 5 stars

Do you buy from here!

Do you buy from here!! I bought over a month ago still awaiting delivery. Emailed on numerous occasions, haven’t had a response! Would not recommend

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Don't touch with bargepole- carbon copy…

Don't touch with bargepole- carbon copy of Cuddleberry, Chinese companies, I had to fight for a month to get a refund on the most awful quality toys, fake photos, same photos on both sites. The toys looked nothing like the photos and took 3 weeks to come. Reporting to Trading Standards, both companies, and HM Revs and Customs.

26 July 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust the descriptions or the 5* reviews

I purchased a kids sprinkler pool partly due to the 5* ratings. I was not impressed with it because the product description was misleading at best but decided not to bother asking for a refund however I then received an email asking me to review the product. I did use this as an opportunity to give a 1* review and explained the reasons I did so. Some weeks later (after another marketing email) I checked to see if they had published my review only to find there were no 1 star reviews for this product at all. They clearly do not publish reviews which don't make their products look amazing. Very deceitful practice. I wouldn't trust them again.

1 July 2026
Unprompted review

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