I've been ordering from Oakhouse Foods for a number of weeks for my grandad. He absolutely love their meals and being a vegetarian, he said there is plenty of choice. His favourite is the vegeta... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent food with sensible prices delivered every week, Ordering is easy either by phone or online if you prefer. You can even setup repeat orders so you dont forget . Brilliant serivce with frien... See more
Company replied
I have just recently discovered pureed foods for my mother, who lives, with me, & whom I care for full-time. I observed that she was coughing when she put a spoonful of 'regular' cooked food... See more
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I’ve used this company for a few years since my late wife became terminally ill and then passed away. I’m not a cook , have no interest in learning, and haven’t a great appetite but find they offer m... See more
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Company details
- #44 of 75 best companies in Online Food Ordering Service
Written by the company
Oakhouse Foods is a frozen meals service that cares; bringing moments of joy to your meal times. We offer over 300 delicious dishes, with quality and taste at the heart of what we do. Every meal is handpicked for its taste of home and delightful flavour! All of our dishes, as well as our strong grocery range, are delivered right to your home. Our network of local teams are dedicated to providing you with a friendly and personal service, whether talking to us to place your order, or packing away your food to the freezer, no task is too big or too small.
Contact info
4a/4b Cornbrash Park, Bumpers farm, SN14 6RA, Chippenham, United Kingdom
- 0333 370 6700
- info@oakhousefoods.co.uk
- oakhousefoods.co.uk
4.5
Excellent
22k reviews
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Excellent service at a reasonable price.
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent food
Excellent food, especially as two like different foods, so each can be satisfied. This works well as the majority use same timings.
21 July 2026
Reply from Oakhouse Foods
Good afternoon, thank you for your review. We are so pleased to hear that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Reply from Oakhouse Foods
Good afternoon, thank you for your review. We are so pleased to hear that you are enjoying our meals and the service we provide. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
The helpful driver
The driver always brings the box into the kitchen, unpacks it by the freezer, and closes the door when leaving
21 July 2026
Reply from Oakhouse Foods
Good afternoon, thank you for your review. We are so happy to hear that you are pleased with the service we provide and the driver is helpful with bringing the meals inside for you. If we can ever be of any assistance, then please do get in contact and we will be happy to help.
We look forward to hearing from you again soon.
The Oakhouse Team
Good food always well delivered…
Good food always well delivered everyone very friendly and helpful
20 July 2026
Reply from Oakhouse Foods
We are so pleased to hear that you are enjoying our meals and that you have found our staff to be friendly and helpful. Thank you for taking the time to share your feedback with us.
Good experience ordering, receiving, and storing the food packs
Reasonably easy to order, but it would be even better if I could start with the last order and modify it.
Delivery was on the date specified & around the same time as usual.
The food is still frozen & goes straight into the fridge and, because the packs are of similar size, they don't waste space.
All in all a good experience.
20 July 2026
Reply from Oakhouse Foods
Thank you so much for your feedback.
It should be easy to place a repeat order and make any changes you require. Our Customer Care Team would be happy to help with this if you would like to give us a call at your convenience.
We are delighted to hear that our service has met your expectations and that you find our meals space-saving and easy to store.
The delivery service is very good…
The delivery service is very good indeed. The staff who phone me are always very pleasant. I would like the times for foods to be heated at 800 to be included.
20 July 2026
Reply from Oakhouse Foods
We are very pleased to hear that you have found our service to be good and that our staff have been so pleasant.
I will pass your feedback regarding the cooking time for the 800W setting on to our web team. In the meantime, please refer to our website for the cooking times for specific meals.
If you need any further assistance, please do not hesitate to get in touch.
Excellent service
Excellent service. Great choice of meals. I get the Mini-meals delivered to my mother,they try to keep the same driver each time. They deliver the meals with respect, professionalism and care.
I've tried them and they taste fantastic.
15 July 2026
Reply from Oakhouse Foods
Good Afternoon,
Thank you for your excellent review!
We are pleased to hear that your Mother is enjoying our meals and delivery service.
Look forward to hearing from you soon.
The Oakhouse Team
very helpful delivery driver
17 July 2026
Reply from Oakhouse Foods
We're so pleased to hear that our delivery driver has been so helpful. Thank you for your kind feedback—we really appreciate your support and look forward to continuing to provide you with a friendly and reliable service.
Making it so easy to order and deliver
Making it so easy to order and deliver. I order these meals for my mum who is quite old. I just want to make sure she gets good food inside her
17 July 2026
Reply from Oakhouse Foods
We're so pleased to hear that you are finding our services easy to use and that you can manage them easily on your mum's behalf. We're also delighted that we can help support you in ensuring your mum is eating regularly. Thank you for your kind feedback—we really appreciate your support and look forward to continuing to provide a helpful and reliable service.
Reply from Oakhouse Foods
We're so sorry to hear that you were disappointed with your order. We sincerely hope you'll give us the opportunity to provide you with the quality and service you deserve. We truly value your custom and would love the chance to make your next experience a much better one.
The deliveryman is very kind and…
The deliveryman is very kind and polite,he knocks comes in and put my meals in the freezer for me as I am disabled and unable to do it myself and I appreciate it.
17 July 2026
Reply from Oakhouse Foods
We're so pleased to hear that our driver has been kind and polite, and that they have been able to put your meals away for you. We're also delighted that you are satisfied with our service. Thank you for your lovely feedback—we really appreciate your support and look forward to continuing to serve you
Very pleased with the service
The meals are very good and so is the delivery service. We have a regular delivery every two weeks and can suspend or edit the list from time to time if required. All in all, very pleased with the service.
16 July 2026
Reply from Oakhouse Foods
We're so glad to hear that you are finding our food and service to your satisfaction and that our flexible service is working well for you. Thank you for your kind feedback—we really appreciate your support and look forward to continuing to serve you.
Reply from Oakhouse Foods
We're so pleased to hear that you're enjoying our service and that we are able to be helpful. Thank you for your kind feedback—we really appreciate your support and look forward to continuing to provide you with a great service.
Excellent quality food delivered on…
Excellent quality food delivered on time. Thank you Paul.
16 July 2026
Reply from Oakhouse Foods
We're so pleased to hear that you have found our service excellent and that everything is being delivered on time. Thank you for your kind feedback—we really appreciate your support and look forward to continuing to provide you with a reliable and friendly service.
Always a great choice of mini meals for…
Always a great choice of mini meals for mum. Delivery great and very helpful, putting the meals away in to mums freezer. Never a problem.
14 July 2026
Reply from Oakhouse Foods
We're so glad you're enjoying our mini meals and that our service is up to your standard. We're also pleased to hear that having the meals put away is proving to be a great help. Thank you for your lovely feedback—we really appreciate your support and look forward to continuing to serve you.
Oakhouse meals are convenient and tasty…
Oakhouse meals are convenient and tasty when you need someyhing quivkly
16 July 2026
Reply from Oakhouse Foods
We're so glad you found us easy and convenient to order from! We hope you'll choose to order from us again in the future. Thank you for your support—we look forward to serving you again soon.
Lovely quiches a great snack for…
Lovely quiches a great snack for lunchtimes. Great delivery service as always.
16 July 2026
Reply from Oakhouse Foods
We're so glad you enjoyed our quiches and that you found our service friendly and professional. Thank you for your lovely feedback—we really appreciate your support and look forward to serving you again soon!
\You can try using good quality meay in…
\You can try using good quality meay in you beef meals and not all grissel
15 July 2026
Reply from Oakhouse Foods
We’re so sorry that the meal you received was not up to our usual standards. We take great pride in the quality of the meat we use and are disappointed to hear that your experience was not satisfactory. We truly value you as a customer and hope you'll give us another opportunity to provide you with the quality and service you deserve.
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